E-mails from Experian Portfolio Services of St. Paul informing consumers they owe money to an unnamed creditor are a scam and should be ignored, according to the Minnesota Department of Commerce.
The department states the e-mails ask consumers to pay their outstanding balances via PayPal, but the claims appear to be fraudulent and consumers should not provide any information or payments to satisfy the alleged debt.
Experian, a global credit bureau, issued a warning to consumers in November about the e-mails and letters, stating they were fraudulent and not associated with the company. The Minnesota Better Business Bureau has also received complaints from consumers about a company called Experian Financial Services Corp., which also claims to operate out of St. Paul.
Any entity claiming to collect claims on behalf of another must be licensed by the Minnesota Department of Commerce, as required by state law. Neither Experian Portfolio Services nor Experian Financial Services Corp. is a licensed collection agency in Minnesota.
If you receive an e-mail or letter from either company, disregard the claims. Furthermore, consumers can contact the Minnesota Department of Commerce at (651) 296-2488 or (800) 657-3602 to report the letter.