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Relief LLC Review

Address:

375 N. Stephanie St. Suite 1411
Henderson, NV 89014 – Source

Website:

Reliefllc.com
Domain registered on February 25, 2009. Believed to be owned by Jason Long at [email protected]

Description:

Payday loan relief company.

Management

Jason Long – VP of Business Relations – Source
James Skylar

Company was registered in Nevada on March 16, 2009. – Source

Contacts

Toll-Free Phone/Fax: (800) 810-7794 – Source

Relationships

Reliefllc.com is also hosted on same server with PaydayloanConsolidations.com which is also registered to Relief, LLC.

James Skylar is also the director of C.R. Interweb Marketing, Inc along with Alexandra Aristy.

Interesting Points

The company claims to be able to stop “harassing collector phone calls” but I question how they have the authority to force this to happen since the original creditor, the payday loan company, is not blocked with a traditional cease and desist letter and is permitted to contact the original debtor. However one way might be if a lawyer was representing the client but they make no mention of this or a nationwide network of attorneys to represent clients in all states. – Source. A search of the Nevada Bar Association found now lawyers registered under Jason Long or James Skylar.

I have some big reservations about some of the statements they make on their FAQ page. In my opinion their statement about correcting your credit report via credit repair appears to be a violation of the Credit Repair Organizations Act, they are silent on what their program will cost in real dollars, and they offer no money back guarantee. – Source

Marketing Videos

BBB Reviews & Ratings

At the time of this review the BBB had not assigned any rating to this company. – Source

Complaints

None found.

Picture of Web Site

Relief LLC Review
Relief LLC Review

Is This Your Company?

If this is a review is about your company and you would like to respond to the information I’ve presented here to possibly put it into a broader context or make a correction, please feel free to post your response in the comments section below. I invite you to read my Debt Relief Company and Site Review Policy first.

Relief LLC Review by

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About Steve Rhode

Steve Rhode
Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. You can learn more about Steve, here.
  • Mike F

    Please, do not use Relief, LLC.  I used them for 6 months, paying over $5,000…lots of which were fees.  If I had to estimate, the probably spent a total of 1 hour on my account in the six months.  They never contacted the lenders or negotiated.  They just wanted until a settlement amount came to me or them.  Seriously, folks, please don’t waste your money.  If you can handle some calls for a while, you will start to see settlement offer come your way.  

    • Falkie2008

      Relief LLC is a ripoff. I have a physical letter where they claim to have settled with all my payday lenders, yet I was paying them over $ 200 a month to do so and they did NOTHING except to take money from me. I finally stopped payment on the debit to them and told them I was doing so. None of my payday loans were ever settled and the only one who profited from this was RELIEF. BEWARE !

  • Thegardener59102

    Relief, LLC has done an incredible job of clearing up the mess I made taking out payday loans.  I started this process with them approximately two years ago.  On Friday, 5/18/12 I noticed that my bank balance was not correct according to my records.  I checked online as soon as I got home.  Not only did Relief, LLC alleviate 8 outstanding debts, they refunded $550.76 to my bank account when they had finished.  How can you fault a company that functions like that. 

    • Luvnfaith205

      I am almost done with this.  I have been working with them for nine months.  They have paid off all four of my loans and have completed it in eight months which is one month less than the plan.  This is because they were able to make absolutely wonderful settlements with the lenders.  I will make my last payment at the end of this month.  Thegardener59102 when did you receive the paid in full letters for the paid off loans?  That is what I am most concerned about as having these ensures that I have evidence of the settlement of the debt,

    • charlie

      I have been with relief llc for about four months, so far everything is good and they have done eveything that they said they would do. I have 8 loans and only one has been negotited down.  They have to build up an amount to work with though. don’t plan on being in this more than a year though, by then it would be more than taken are of without any settlement.  I know that I have heard of people getting refunds and they only ask for a fair amount. I’m happy so far too.

      • Warren

        so this company work well for you

      • Wmalvo

        Just starting the process, thanks for the words, i will stay on top of my program, please keep me informed. I put it in GODS ,hand and he never Fails.

  • Turina

    I’m with Relief, LLC now have been completed. How long did it take for them to refund the unused amount?

  • Jmcneely27

    I come to find out that your company is not listed under Henderson, Board of Commerce or even listed with the Attorney General. There are no names far as James Skylar or Jason Long listed under the bar of attorney’s in Nevada for your company. I believe you all are a scam.

  • Janxious

    I am looking into working with Relief, LLC, too. Have you had a positive experience thus far?

  • knervous

    could you please tell me what lenders they were, I just started with relief,llc and I am nervous.

  • jcustomer

    I used Relief, LLC and had good results. They were able to pay off my loans in 9 months and refund the unused amount. They were able to stop my payday lenders from calling for the most part and were willing to work with me when I was having trouble paying and made different arrangements for me. The program is not a quick fix and you have to be patient but it does work. Also most people are set up for a 12 month program if you have several loans like me (8) and they collect their fees first.

  • jcustomer

    I used Relief, LLC and had good results. They were able to pay off my loans in 9 months and refund the unused amount. They were able to stop my payday lenders from calling for the most part and were willing to work with me when I was having trouble paying and made different arrangements for me. The program is not a quick fix and you have to be patient but it does work. Also most people are set up for a 12 month program if you have several loans like me (8) and they collect their fees first.

    • knervous

      could you please tell me what lenders they were, I just started with relief,llc and I am nervous.

      • Janxious

        I am looking into working with Relief, LLC, too. Have you had a positive experience thus far?

      • Luvnfaith205

        Knervous can you tell me about your experience with LLC?  I am about to join them as well and would like to know your experirence.  I have 4 loans and if they can do what they say they can do I will be paid off in 9 months.

    • Turina

      I’m with Relief, LLC now have been completed. How long did it take for them to refund the unused amount?

      • guest

        turina how was your experience with them?  did you open your new account at the same bank?  if so how did that work out?

    • guest

      So how many calls did you get?  Did any of the lenders report on your credit bureau?  Just curious.  I just faxed my papers so i am interested to see what happens.

      • Lfrustrated

        I did not end up using Relief, LLCj for a couple of reasons. I specifically asked if there were any lenders that would not work with them and was told “this would not be an issue”. Additionally, I had told them that I had 5 or 6 different store-front loans and I was neve told that this would be a problem. But when I followed the link to fill out the online forms, I found this (not in the paper forms that you fill out and fax back):

        Program Restrictions (If you believe you fall into any of these restrictions, please call us at the number above):
        1) We currently do not provide services to residents of Wisconsin or Mississippi.
        2) If you got a loan from a store in Arizona, Oregon, or Colorado, you can NOT enroll those loans in this program.
        3) You cannot enroll more than TWO storefront loans from EACH ONE of the following states: Kansas, Missouri, Nevada, Ohio, or Utah. (Online loans are EXEMPT from this restriction)
        We also CANNOT settle pay day loans from the following stores:Americash (all 50 states)Allied Cash Advance (all 50 states)Dollar Loan Center (all 50 states)Cash Biz (in Missouri)Cashland (in Ohio)Kosters (in Nevada)Sun Loan (in Nevada)

        These folks might be good if you have several online PDL’s, but not for me.

        Still seeking a solution if anyone has any ideas. Relief, LLC referred me to http://www.destinationdebt.com, but I received a message from them today that they no longer operate in the state of Nevada.

      • Beverlyann1962

        I dont want to give out my new bank info . Afraid of a scam. Can i use a prepaid debit card?

      • Tom

        yes

  • http://n/a AJ Thompson

    Why does Relief LLC request/ require that the client sign a power of attorney? This seems almost a bigger risk than dealing with the payday loan storefronts.

    AJ

  • Ryan Phillips

    Steve,

    I am writing regarding the review you posted about our company. Thank you for the review. I am very familiar with your website and have known about you for quite some time. I think you provide an excellent educational website for consumers.

    A little bit about Relief, LLC. We are not a Debt Settlement company that works with Credit Card debt or Mortgages, at Relief, LLC we only specialize in Payday Loan debt. We only do one thing and we work as hard as we can to provide an honest and ethical service to consumers. It is a service that anyone with knowledge, research, patience and fortitude could possibly do on their own if they wanted to deal with the stress often associated with Payday Loan lenders and their strong collection tactics. However, because we deal with so many clients of the Payday Lenders we often can achieve results that are not as easily attainable by an individual themselves.

    I would like to clarify a few things if you have the time so that all information is clear and correct on the review.

    I am one of the managers here at Relief, LLC. Jason was a manager when the company first opened but has since moved on to another position. I think you mentioned him as an owner of the company. James Skylar is the owner.

    1. Relationships – you mentioned PaydayloanConsolidations.com was on the same server as http://www.reliefllc.com. Actually the correct site URL is http://www.paydayloanconsolidators.com.

    Additionally you mentioned that James Skylar is Director of C.R. Interweb Marketing. That is no longer a business that Mr. Skylar is associated with. Please re-check the Nevada Corporation website for their updated listings.

    2. Interesting Points – You mentioned that you question how we have the authority to enforce to “stop harassing phone calls”. We tried to be very specific with our language on our website with this point. We stated that we “help stop harassing phone calls”. We don’t state that we stop every phone call but we do help stop harassing phone calls. When someone becomes our client we send out the “cease and desist letter” if that does not stop the phone calls and the client informs us they are still receiving phone calls, we contact the Payday Loan Lenders immediately and work to get the calls stopped. We have developed relationships with many of the Payday Lenders and they know that we have been very professional in actually doing what we say we are going to do in helping resolve the unpaid balance between our clients and their company. The majority of the Payday Lenders will honor our requests based on a positive working relationship we have developed.

    Now, are there rogue company’s out there that are not licensed lenders operating from an overseas company and ignore any attempt to stop the phone calls? Yes. Actually there are only about 2 or 3 companies that are in this category and they will ignore even a registered lawyer. At that point we help the client to file complaints with various government agencies as well as the BBB in an effort to stop the harassment and notify the clients state of the unlicensed company’s flagrant violation of their state law.

    Regarding Credit Repair- We state on our site that “When you complete your program through RELIEF, LLC we work to remove any negative marks the payday loan companies may have reported to any agencies.” From our research Payday Loan companies are not allowed to report Payday Loans to the three major credit bureaus. However we have found that occasionally a Payday Lender has sold the loan debt off to a third party collection agency who might report the debt as something other than a payday loan to sneak something on a credit report in order to help them collect the debt. We then counsel our client in the proper way to dispute these negative reports as actually having been a payday loan and hopefully get them removed for that reason. However this has only been a situation for 2 clients since we have been in business and they were successful in their dispute. Relief, LLC is not here to specialize in credit repair of any type, nor would we ever make any such claim. We only specialize in Payday Loans exclusively and helping educate our clients in steps they might take in disputing negative reports related to Payday Loans on a credit report.

    The last point was our program cost and money back guarantee. We don’t publish the specific program cost on our website because we have to calculate the cost based on a formula that is specific for each clients particular situation. However, any client that calls in and speaks to a representative can easily get a breakdown of our fees when we have a clear idea of their specific needs. I do know that, of the few companies that specialize in payday loans like we do, we have the lowest fees “intentionally”.

    In regards to a money back guarantee, our agreement form states that our program is voluntary so a client can quit at any time. If a client chooses to cancel the program before we have any done any work they of course get any money they have paid back. Once we have started our work and notified their lenders, any fees they have paid in at that time are non-refundable. I know some other companies designate the clients first few payments to only going toward the companies fees. At Relief, LLC we do not feel this a responsible way to do debt resolution. Our fees are divided out over the program so that we can effectively do the best job we can for our clients. Now if a client feels they have truly been wronged, we value our customer service very highly so we will find a fair and equitable refund.

    We don’t make any explicit guarantees on anyone’s program, because there are to many variables involved in this lengthy process. We know what we can typically do, but every client’s situation and needs are different. For example a client may have had a payday loan they received a year ago for $300 and they have paid $90 in interest every two weeks for a year. Typically we can help resolve this loan for a fraction of what the company says is due now. Yet if someone has recently borrowed $300 and paid nothing on that loan we may not be able to resolve it for the same type of payoff as the other client who has paid excessive fees for a year. Additionally storefront payday lenders work different than internet payday lenders. So to state something like “we can GUARANTEE we will save you 50% on every loan” is impossible. However we have been in business for over a year now and you will be hard pressed to find a complaint out there about Relief, LLC.

    Steve, everyone here at Relief, LLC has worked very hard since we opened our doors at providing an honest and ethical service for our clients. Consumers should rightfully be wary when dealing with a company especially from the internet. Payday Loan Debt Resolution is a relatively new service industry in the past few years and it can be a challenging task to be sure. We know there are other alternatives out there but we also know for the consumer that chooses to use our service, we will work as hard as we possibly can to help. So far we have made some people very happy.

    Ryan Phillips

    Relief, LLC.
    The Debt Solution Company
    Consumer Info: 800.810-7794

    • Jmcneely27

      I come to find out that your company is not listed under Henderson, Board of Commerce or even listed with the Attorney General. There are no names far as James Skylar or Jason Long listed under the bar of attorney’s in Nevada for your company. I believe you all are a scam.

    • Christy Duckett

      my question is, How do you stop the lenders from debiting your account. I saw on the home page where you said that. But, you didn’t mention that in your letter above to steve

      Christy

      • http://GetOutOfDebt.org Steve Rhode

        The fastest and most secure way to do that is to ask your bank to change your account number. Otherwise, all you can do is politely request they stop and hope they do.

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