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Debt Relief Center – Scam, Complaint, Review, or Praise?

Please share your experience with this debt relief company and provide your review and feedback, in the comments section below.

The goal of this page is to allow people to share information that may be important to help others to make a more informed decision regarding their experience with this debt relief company. Here are some potential questions you might be able to provide feedback about.

  • How did you feel about the customer service experience you received?
  • Was the company easy to communicate with before or after you became a client?
  • Did the company respond to your communications promptly?
  • What were the fees charged for the services you received?
  • Did the company give you the terms and conditions for the program you were interested in before you gave them any personal information?
  • Was the program successful for you and accomplish the goals you had when you entered the program?
  • Did you have a really good experience you can share?
  • Did you have a bad experience you want to share?
  • Is there any other information you’d like people to know that might be considering the services of this company?

It is important to understand when reading comments below that they are the opinions of the individual posters and may not be representative of the overall impression of all consumers that may have or have not used the debt relief services of this company. But everyone does deserve to have an opportunity to express their opinion, even the debt relief company itself, be it good, bad, or indifferent.

Debt Relief Center   Scam, Complaint, Review, or Praise?
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Steve Rhode
Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. You can learn more about Steve, here.
  • Me

    BTW, who is trying steal the identity of consumers whose credit sucks??

  • Suzanne Cramer

    Part of the consultation process for enlisting the help of a debt relief company typically involves the pulling of a credit report. The reason for the credit pull is to ensure all accounts that should be included in a plan are discussed as well as the reasons for not including specific creditors listed in the plan. In order to give the consumer an accurate idea of what the plan payments would be and ensure everything runs smoothly a credit pull is necessary part of the consultation.  

    It is advisable to do your research on the company prior to consulting or enrolling with a debt relief company. Always check their BBB rating and if possible see what current or previous consumers have had to say about the company. For a listing of questions to ask a potential debt relief provider check out this article  http://c1c.bz/ier.

    With CareOne Debt Relief Services you have the option to do either a phone consultation with a certified credit counselor or an online assessment. You can get a general idea of possible payments by just providing your creditor information and current balances but in order to enroll you would need to provide your entire ss#.

  • Guest

    I’m exploring personal debt relief options for myself.

    You had an online article asking folks for comments/complaints/info about “Debt Relief Center”. I posted a comment on your article about this company and was wondering what your thoughts are on any so-called debt relief company asking for your complete social security number during the initial phone consult where they get your personal info.

    What happened was I contacted the above company (I called the # listed on their website debtreliefcenter.org, 1-866-584-0769) and the gentleman who answered the phone started asking me relevant questions and I ended up giving him my full name, date of birth, current address and the last 4 of my social security #. But then he told me for some reason just that info alone wasn’t pulling up my credit report and that he’d need my complete social. I declined and then he politely said he couldn’t help me and then he hung up.

    Now the only reason I could think he wasn’t able to obtain my credit report with the info I gave him (besides being a scammer) is that I do have a couple of previous home addresses for the past 5 years that I didn’t tell him about. But I know the credit reporting agencies (Transunion, Equifax, Experian) have ALL my addresses on file because I’ve seen my credit report multiple times over the last several years. So i really don’t know the deal is here.

    Is it the norm for a debt company like this to ask for your complete social during the initial phone consulation where they gather your personal info? And given the scenario I outlined, and assuming the company was legitimate, why wouldn’t they be able to obtain my credit report without my full social security #?

  • Guest

    I’m exploring personal debt relief options for myself.

    You had an online article asking folks for comments/complaints/info about “Debt Relief Center”. I posted a comment on your article about this company and was wondering what your thoughts are on any so-called debt relief company asking for your complete social security number during the initial phone consult where they get your personal info.

    What happened was I contacted the above company (I called the # listed on their website debtreliefcenter.org, 1-866-584-0769) and the gentleman who answered the phone started asking me relevant questions and I ended up giving him my full name, date of birth, current address and the last 4 of my social security #. But then he told me for some reason just that info alone wasn’t pulling up my credit report and that he’d need my complete social. I declined and then he politely said he couldn’t help me and then he hung up.

    Now the only reason I could think he wasn’t able to obtain my credit report with the info I gave him (besides being a scammer) is that I do have a couple of previous home addresses for the past 5 years that I didn’t tell him about. But I know the credit reporting agencies (Transunion, Equifax, Experian) have ALL my addresses on file because I’ve seen my credit report multiple times over the last several years. So i really don’t know the deal is here.

    Is it the norm for a debt company like this to ask for your complete social during the initial phone consulation where they gather your personal info? And given the scenario I outlined, and assuming the company was legitimate, why wouldn’t they be able to obtain my credit report without my full social security #?

    • http://www.careonecredit.com Suzanne Cramer

      Part of the consultation process for enlisting the help of a debt relief company typically involves the pulling of a credit report. The reason for the credit pull is to ensure all accounts that should be included in a plan are discussed as well as the reasons for not including specific creditors listed in the plan. In order to give the consumer an accurate idea of what the plan payments would be and ensure everything runs smoothly a credit pull is necessary part of the consultation.  

      It is advisable to do your research on the company prior to consulting or enrolling with a debt relief company. Always check their BBB rating and if possible see what current or previous consumers have had to say about the company. For a listing of questions to ask a potential debt relief provider check out this article  http://c1c.bz/ier.

      With CareOne Debt Relief Services you have the option to do either a phone consultation with a certified credit counselor or an online assessment. You can get a general idea of possible payments by just providing your creditor information and current balances but in order to enroll you would need to provide your entire ss#.

      • Me

        BTW, who is trying steal the identity of consumers whose credit sucks??

  • Pauldean

    I called the number on their website, 1-866-584-0769, for a debt consultation and the person who answered said he was from CareOne, which is a legitimate debt solutions company. After obtaining some general info about my debt accounts, as well as my name, address and the last 4 digits of my social security number the rep said he would need my complete social security # to pull my credit report. I told him i’m not comfortable with that and he abruptly ended the conversation.
     
    In my opinion if a company like this can’t pull your credit report with just your name, address and the last four digits of your social then they are to be avoided. In times like ours when identity theft is rampant you need to be very cautious especially over the phone when you don’t know the company or the person with whom you’re speaking. According to the Better Business Bureau this particular company, Debt Relief Center Inc, isn’t BBB accredited (although I believe CareOne is). It can get confusing who you’re dealing with so always research the company thoroughly before you start giving them all your personal info.
     
    My advice is to call CareOne directly, don’t use this Debt Relief Center. Even though it may in fact be a legitimate portal company and the person I was speaking with was in fact from CareOne there’s no way I’m giving out my complete SS# to a company (or somebody affiliated with said company) that isn’t itself BBB accredited.

  • Pauldean

    I called the number on their website, 1-866-584-0769, for a debt consultation and the person who answered said he was from CareOne, which is a legitimate debt solutions company. After obtaining some general info about my debt accounts, as well as my name, address and the last 4 digits of my social security number the rep said he would need my complete social security # to pull my credit report. I told him i’m not comfortable with that and he abruptly ended the conversation.
     
    In my opinion if a company like this can’t pull your credit report with just your name, address and the last four digits of your social then they are to be avoided. In times like ours when identity theft is rampant you need to be very cautious especially over the phone when you don’t know the company or the person with whom you’re speaking. According to the Better Business Bureau this particular company, Debt Relief Center Inc, isn’t BBB accredited (although I believe CareOne is). It can get confusing who you’re dealing with so always research the company thoroughly before you start giving them all your personal info.
     
    My advice is to call CareOne directly, don’t use this Debt Relief Center. Even though it may in fact be a legitimate portal company and the person I was speaking with was in fact from CareOne there’s no way I’m giving out my complete SS# to a company (or somebody affiliated with said company) that isn’t itself BBB accredited.   

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