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Consumer Legal Services America – Scam, Complaint, Review, or Praise?

Please share your experience with this debt relief company and provide your review and feedback, in the comments section below.

The goal of this page is to allow people to share information that may be important to help others to make a more informed decision regarding their experience with this debt relief company. Here are some potential questions you might be able to provide feedback about.

  • How did you feel about the customer service experience you received?
  • Was the company easy to communicate with before or after you became a client?
  • Did the company respond to your communications promptly?
  • What were the fees charged for the services you received?
  • Did the company give you the terms and conditions for the program you were interested in before you gave them any personal information?
  • Was the program successful for you and accomplish the goals you had when you entered the program?
  • Did you have a really good experience you can share?
  • Did you have a bad experience you want to share?
  • Is there any other information you’d like people to know that might be considering the services of this company?

It is important to understand when reading comments below that they are the opinions of the individual posters and may not be representative of the overall impression of all consumers that may have or have not used the debt relief services of this company. But everyone does deserve to have an opportunity to express their opinion, even the debt relief company itself, be it good, bad, or indifferent.

Consumer Legal Services America   Scam, Complaint, Review, or Praise?
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About Steve Rhode

Steve Rhode
Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. You can learn more about Steve, here.
  • Mrkw77

    i got the paper work from them. pretty simple stuff and they say in the paper work if your loan is under water or the debt dogs are after you they cant help. i am going to use this service to lower my payments and pay of some other property. i need to put up a $2500.00 deposit with them i will keep you all up to date on how this works for me.

  • Noname

    Peggy, you have the wrong company profile here. Consumer legal services America does not provide mortgage services.

    • Drpalermo71

      Hmmmm is this no name responder David or someone from CLS whom are trying to protect their company?

  • Peggy Dechecko

    My significant other sent $1500 to the CLS group in Wilmington, California, 3 weeks ago. Now he has received a letter form Bank of America that his failure to make  mortage repayments is being turned over to a debt collector. He is not behind in his payments, just was looking to refinance his condo as it’s current worth is less than he owes (underwater.)
    Is this the same group? If so, I guess he has been scammed. Is there a class action suit yet against this company? How do we proceed from Tucson Arizona to probe further into this situation and get the money back? 

    • Drpalermo71

      Peggy,

      Can you tell me the name of the person you dealt with. I am involved with a similar company. Just want to make sure it’s the same thing before I move forward

  • http://twitter.com/cryptblade cryptblade

    That company is called “AutoAssure” I found it by finding a slew of of their employees on LinkedIn

  • http://twitter.com/cryptblade cryptblade

    I have found LinkedIn profiles of several employees at this company. Some may no longer work there, others may still be active. I am not linked to their full names, however, and cannot access unless I pay for membership. If anyone is a recruiter and has paid access to LinkedIn, you can get their full name information

    Scott Cato - 
    http://www.linkedin.com/pub/scott-cato/1/a01/913 & http://www.linkedin.com/pub/scott-cato/2/172/488

    Bill Loughborough
    CEO & Owner
    http://www.linkedin.com/pub/bill-loughborough/b/954/260 & http://ezinearticles.com/?expert=Bill_Loughborough

    Among the names and companies related to these people:
    Credit Answers
    Credit Arbitrators
    CreditResolutionAdvisors LLC
    AutoAssure

    All should be LLC

    I have found several other names – you can look up the companies in LinkedIn & in Facebook

    Kylie Vaughn is the current Sales Training Manager
    http://www.linkedin.com/pub/kylie-vaughn/5/719/482 
    https://www.facebook.com/profile.php?id=1207708067 

    Eric Lewis is a Sales Team Leader at CRA
    https://www.facebook.com/yourmarketmanager 
    (his LinkedIn Profile is out of my network

    I will keep hunting down more information and post

  • Dallas Citizen

    They also have some fantastic (sarcasm) Auto Warranty Company!  They scam people out of money from selling BS auto warranties as well.

    Super company!!  

  • Afraidofdamon

    Damon says: “Are you actually asking me why a consumer might want to know that a company they are potentially staking their families financial future on might be a company that is of highly questionable ethics?”

    Damon get real, this was an article Steve posted about Robby Birnbaum not a “company that is of highly questionable ethics”…you have the uncanny ability to change entire articles around to suit your replies and comments.

    Damon says: “Tell me, why is it that most of you can’t use your actual name when you take shots at me? What are you afraid of?”
    We’re afraid of you Damon!! You are loose with your comments, antagonistic, easily rattled and unbalanced in your views and opinions. I wouldn’t want you knowing my actual name.

    • http://DamonDay.com Damon Day

       :-) I am sure that is the reason :-)

    • Keeping_it_real

      Nice try afraidofdamon….

      Any attorney who defends these scam artists way of doing business is “A company that is of highly questionable ethics”.  
      Looks like you are the one with the uncanny way of changing this entire article to poke at Damon.  

  • Guest

    Hey “Helpful”, can you send some information on who you really are to verify that you are not an agent of this company? Your post sounds an aweful lot like an advertisement….

  • Guest

    Hey “Helpful”, can you send some information on who you really are to verify that you are not an agent of this company? Your post sounds an aweful lot like an advertisement….

  • Helpful?

    I was reading one of the comments about the company taking their fees first and I wanted to say something about that. I actually completed a program with this company and I was told from the beginning that for the first few months fees would be collected and then my payments would go into my savings account to pay off my credit cards. They sent me something on my e-mail that showed how much money I paid each month and how much went to fees and how much went to my savings. It took me three years but it was worth it, I am totally out of debt, a lot of debt. I was over 80,000.00 in credit card debt and when it was all done I paid a total of around 38,000.00. I just thought I would tell my story and I hope it helps. I know a lot of people get scammed just make sure you do your homework and that you are dealing with a good company and make sure you ask a lot of questions. Honest companies should not have a problem answering your questions or explaining how things work. Good Luck!

  • Helpful?

    I was reading one of the comments about the company taking their fees first and I wanted to say something about that. I actually completed a program with this company and I was told from the beginning that for the first few months fees would be collected and then my payments would go into my savings account to pay off my credit cards. They sent me something on my e-mail that showed how much money I paid each month and how much went to fees and how much went to my savings. It took me three years but it was worth it, I am totally out of debt, a lot of debt. I was over 80,000.00 in credit card debt and when it was all done I paid a total of around 38,000.00. I just thought I would tell my story and I hope it helps. I know a lot of people get scammed just make sure you do your homework and that you are dealing with a good company and make sure you ask a lot of questions. Honest companies should not have a problem answering your questions or explaining how things work. Good Luck!

  • Steve Rhode

    It was but will become illegal for all new consumers enrolled after October 27, 2010.

  • Cimex75

    started paying this company last year about 398 a month, to fonly recieve recently judgements on accounts that are supposed to be taken care of. i was told by csr that the company had taken their fees first around 2900 and now getting into the other money to start making settlements… is this legal?

  • Cimex75

    started paying this company last year about 398 a month, to fonly recieve recently judgements on accounts that are supposed to be taken care of. i was told by csr that the company had taken their fees first around 2900 and now getting into the other money to start making settlements… is this legal?

    • http://GetOutOfDebt.org Steve Rhode

      It was but will become illegal for all new consumers enrolled after October 27, 2010.

  • Steve Rhode

    Not even filled out!!!!

    That’s horrible.

    Steve

  • Smooth Kim

    not sure how they deal w/their clients or how much they charge, . . . i work for a bank. i see letters sent from them on behalf of our delinquent customers all the time. we consider the correspondence they send as junk mail. they are form letters that you can find by a simple Google search. more than 80% of those received aren’t even filled out; just a customer name and a bunch of blank spaces. i think it’s sad that companies such as these take advantage of consumers that so desperately need good, sound advice.

  • Smooth Kim

    not sure how they deal w/their clients or how much they charge, . . . i work for a bank. i see letters sent from them on behalf of our delinquent customers all the time. we consider the correspondence they send as junk mail. they are form letters that you can find by a simple Google search. more than 80% of those received aren’t even filled out; just a customer name and a bunch of blank spaces. i think it’s sad that companies such as these take advantage of consumers that so desperately need good, sound advice.

    • http://GetOutOfDebt.org Steve Rhode

      Not even filled out!!!!

      That’s horrible.

      Steve

  • Restorm123

    you changed your tune pretty quick about New Era Debt Solutions Damon … so if nobody can change how can they?  What about their past?  WOuld love to hear your double talk about this.

  • http://DamonDay.com Damon Day

    I don’t recall saying that nobody can change?

    It actually wasn’t pretty quick. I watched them for a year and a half number 1 and number 2 New Era didn’t front load all their fees like most in the industry.

    Tell me, why is it that most of you can’t use your actual name when you take shots at me? What are you afraid of?

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