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Liberty Debt Management – Scam, Complaint, Review, or Praise?

Please share your experience with this debt relief company and provide your review and feedback, in the comments section below.

The goal of this page is to allow people to share information that may be important to help others to make a more informed decision regarding their experience with this debt relief company. Here are some potential questions you might be able to provide feedback about.

  • How did you feel about the customer service experience you received?
  • Was the company easy to communicate with before or after you became a client?
  • Did the company respond to your communications promptly?
  • What were the fees charged for the services you received?
  • Did the company give you the terms and conditions for the program you were interested in before you gave them any personal information?
  • Was the program successful for you and accomplish the goals you had when you entered the program?
  • Did you have a really good experience you can share?
  • Did you have a bad experience you want to share?
  • Is there any other information you’d like people to know that might be considering the services of this company?

It is important to understand when reading comments below that they are the opinions of the individual posters and may not be representative of the overall impression of all consumers that may have or have not used the debt relief services of this company. But everyone does deserve to have an opportunity to express their opinion, even the debt relief company itself, be it good, bad, or indifferent.

Liberty Debt Management   Scam, Complaint, Review, or Praise?
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About Amanda Miller

Amanda Miller
  • James

    Liberty Debt Management
    1431 Greenway Drive Suite
    Irving, TX UNITED STATES, 75038
    (972)753-0100

    COMPLAINT INFORMATION:

    Date Received:2/1/2005 7:35:54 PM
    Primary Complaint Classification: Contract Disputes
    Secondary Complaint Classification: Guarantee or Warranty Issues
    Complaint:
    Below is a copy of a ealier complaint with this company. They assign another three different people with me and the samething is going on NOTHING. I JUST WANT ALL OR MOST OF MY MONEY BACK. THIS COMPANY IS A FRAUD. PLEASE HELP ME.

    COMPLAINT INFORMATION:

    Date Received:11/5/2004 12:03:46 AM
    Primary Complaint Classification: Contract Disputes
    Secondary Complaint Classification: Guarantee or Warranty Issues
    Complaint:
    I do not know were to being.

    1. I can never get through with anyone from Liberty Debt Management.

    2. Since I started this program, not one of my creditors was contacted until I called (up to ten times) and had someone contact them.

    3. I just got three separated letters from superior court of New Jersey that they are in the process of wage execution.

    4. I asked several times for copies of any and all letters mailed to my creditors–nothing.

    5. I called sometime in July of 2004 (rather I left 4 messages) to delay my payment to Liberty Debt Management for a few days–nothing but a $30.00 penalty on my checking account. When I finally got through to someone they said I did not call and never once offer to refund me the $30.00.

    6. I called the 800 number you have for the creditors to call and everything I called the line were full. I am not happy with what is going on. I have to pay now so I can save the embarrassment of them going to my job with a Wage Execution.

    I had it, since I can not get any help from Liberty Debt Management and I been very Patience, I would like some kind of refund.

    Below is what was offer from this service.

    Take your – Total Debt: $16,000
    MINUS – Amount to eliminate debt: $6,400
    MINUS – Program fee: $2,400
    EQUALS – Your total Savings: $7,200

    Desired Settlement: Refund
    Settlement Explanation:
    I just want a refund. No service what so ever. The only thing that was on time was when my money
    Desired Settlement: Refund
    Settlement Explanation:
    I JUST WANT A REFUND. THEY LIE ABOUT DOING WORK FOR ME. I HAVE NOTHING GOOD TO SAY ABOUT A FRAUD COMPANY. I JUST WANT A REFUND. THEY ARE WASTING MY TIME AND MY HARD EARN MONEY.
    Customer Service Rep: Mr.Lesa Warren,
    Product or Service: Debt Management
    Model Number:
    Account Number:
    Order Number:
    Salesperson: .LisaWarren
    Payment Made: Yes
    Purchase Price: 2000
    Disputed Amount: 2000
    Payment Method: Credit
    Purchase Date: 2/16/2004
    Problem Date: 1/3/2005

    Newark, New Jersey
    U.S.A.

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