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Home > Ask The Get Out of Debt Experts > I Want Out from the Trinity Financial Mission Program and a Refund. – Noelene

I Want Out from the Trinity Financial Mission Program and a Refund. – Noelene

“Dear Steve,

My husband and I are trying to get back on our feet after a medical illness I had in 2008.

My teenage daughters have just moved out and we were struggling to keep our home and we signed on with Trinity financial Mission for debt settlement. they had a B+ rating on the bbb and seemed to be legit.

I saw your web site and my husband had pointed out that TFM had a F rating on the bbb. I decided to stop payment because they already had taken 2800. and if I continued the whole 2 years it would be 18 K, i paid.

We have realized that we have to sell our house and have already moved and now feel able to go about trying to pay off our debt by ourselves. Now I am wondering if I can get the money back that I paid,

I have paid 4 months into debt settlement company trinity financial mission. do you think there is any chance I will get my money back? Or at least some of it once they take their fees?. I put a stop payment and closed the account that they were drawing from.

Noelene”

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The Answer

Dear Noelene,

I suggest you start with my step-by-step process on How to Get Out of a Debt Settlement Program and Get a Big Refund.

If you follow the process to the letter and to the end you stand a good chance of getting something back.

Please update me on your progress by posting updates here in the comments section of your question. I’m very interested in how this works out for you.

Big Hug!

I Want Out from the Trinity Financial Mission Program and a Refund.   Noelene
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I Want Out from the Trinity Financial Mission Program and a Refund. - Noelene by

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About Steve Rhode

Steve Rhode
Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. You can learn more about Steve, here.
  • ComplianceSlave

    Scam company- claiming lawyers now to avoid FTC regulation of NO UPFRONT FEE RULE. Why would a Christian “mission” rip off the public? It takes all kinds.

  • Steve Rhode

    Thanks for the update and congratulations on the refund.

  • Kp120

    Hi Steve,
    I want to say thank you again for all your help!!! Just touching base to let you know that I received my refund from Good Shepherd Debt Settlement/Trinity Financial Mission. The entire process took less than three weeks. Of course, I had to email them daily until I received an answer as to when I could expect my refund. Also, I did have to fax a copy of my letter and the U.S.P.S. signed return receipt to their accounting department, my letter could not be located. To my surprise, they only kept the first two months payments ,not three as they had said. Using your suggestion as to what information to include in my letter, who to write letters of complaints to, etc, helped tremendously! I’m terribly sorry to hear what you and your wife had to endure. GOD BLESSING YOU AND YOURS = )

  • Kp120

    Hi Steve,
    I want to say thank you again for all your help!!! Just touching base to let you know that I received my refund from Good Shepherd Debt Settlement/Trinity Financial Mission. The entire process took less than three weeks. Of course, I had to email them daily until I received an answer as to when I could expect my refund. Also, I did have to fax a copy of my letter and the U.S.P.S. signed return receipt to their accounting department, my letter could not be located. To my surprise, they only kept the first two months payments ,not three as they had said. Using your suggestion as to what information to include in my letter, who to write letters of complaints to, etc, helped tremendously! I’m terribly sorry to hear what you and your wife had to endure. GOD BLESSING YOU AND YOURS = )

    • http://GetOutOfDebt.org Steve Rhode

      Thanks for the update and congratulations on the refund.

  • Steve Rhode

    Seems like a horrible customer service policy for a “Christian” debt settlement company to have. Good luck on the refund process.

    Steve

  • kp120

    Steve,
    Thank you, what a great service you are providing to the public!! Six years ago I became very ill and was no longer able to work. This has made an impact on our finances-mortgage and taxes have gone up, etc. So in dire distress, I turned to Good Shepherd Debt Settlement. Seven months later, $2800 and with no results, my situtuation has gotten worse. I happened to come across your site when I googled ‘ GOOD SHEPHERD DEBT SETTLEMENT COMPLAINTS ‘. As Noelene, I also found Good Shepherd/Trinity Financial Mission to have a good standing with the BBB, before I signed up with them. After finding your site, I started digging deeper into this company and realized I had made a big mistake! Thank you for posting your findings- that they have three names, p.o.boxes,etc. I actually called The UPS Store in Exton, PA- I was told there are NO suites, NO other companies in the building, only po boxes. I also found your post on “How to get out of a debt settlement program and get a big refund” process. I combined your advice on what to write in the letter, and followed the early termination procedure they require. Not only did I send this certified, return receipt requested by mail, I also sent my letter by email to them. I was told, by email, that they will refund only my money sitting in escrow. That my first three months of payments will not be refunded. Nearly half of my money has gone to their ‘services and fees’. In their contract they state it can take up to 90 days to receive a refund. I will let you know what happens. Unfortunately, in hindsight, I should tried myself to work something out with my creditors. The money I paid, including the $1200 they are keeping, could have gone towards my bills! I would not recommend anyone to go with a debt settlement program. I pray for the best outcome to all trying to get out of one. Thank you again for your services!
    God Bless,
    kp120

  • kp120

    Steve,
    Thank you, what a great service you are providing to the public!! Six years ago I became very ill and was no longer able to work. This has made an impact on our finances-mortgage and taxes have gone up, etc. So in dire distress, I turned to Good Shepherd Debt Settlement. Seven months later, $2800 and with no results, my situtuation has gotten worse. I happened to come across your site when I googled ‘ GOOD SHEPHERD DEBT SETTLEMENT COMPLAINTS ‘. As Noelene, I also found Good Shepherd/Trinity Financial Mission to have a good standing with the BBB, before I signed up with them. After finding your site, I started digging deeper into this company and realized I had made a big mistake! Thank you for posting your findings- that they have three names, p.o.boxes,etc. I actually called The UPS Store in Exton, PA- I was told there are NO suites, NO other companies in the building, only po boxes. I also found your post on “How to get out of a debt settlement program and get a big refund” process. I combined your advice on what to write in the letter, and followed the early termination procedure they require. Not only did I send this certified, return receipt requested by mail, I also sent my letter by email to them. I was told, by email, that they will refund only my money sitting in escrow. That my first three months of payments will not be refunded. Nearly half of my money has gone to their ‘services and fees’. In their contract they state it can take up to 90 days to receive a refund. I will let you know what happens. Unfortunately, in hindsight, I should tried myself to work something out with my creditors. The money I paid, including the $1200 they are keeping, could have gone towards my bills! I would not recommend anyone to go with a debt settlement program. I pray for the best outcome to all trying to get out of one. Thank you again for your services!
    God Bless,
    kp120

    • http://GetOutOfDebt.org Steve Rhode

      Seems like a horrible customer service policy for a “Christian” debt settlement company to have. Good luck on the refund process.

      Steve

  • Noelene

    Steve,
    Thanks for the quick response. The info seems straightforward enough and what have I got to lose? I will keep you posted on my progress
    Noelene

    • Rosco

      Steve,
      Have we heard back from Noelene? I may be heading toward the same situation with Trinity Financial or Good Shepherd or Credex Choice or whatever it is called this week. I too have been with them for a few months and am not getting any type of results.

      Also did you notice that a company called Credex Choice is also shown at the same address as Trinity Financial?

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