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Home > Ask The Get Out of Debt Experts > My Debt Settlement Firm FBL Associates Won’t Answer the Phone and Now I’m Panicking. – Tony

My Debt Settlement Firm FBL Associates Won’t Answer the Phone and Now I’m Panicking. – Tony

“Dear Steve,

I was contacted by LGF(Life Guard Financial) one day explaining how they have my file and that I qualified for their help. They knew all my information (debt amount ,SSN, etc…) so it sounded more legit at the time.

They told me how President Obama passed laws to assist people like me get out of debt. With the whole new president thingy and having my information I thought it was for reals.

I was making all payments at the time just was drowning from interests and getting bad credit from high limits. Still I told them I wanted to do research first and they told me they are accredited by the BBB and all that.

After research I found nothing so stupidly thought that it was not scam. So I signed the contract to hand over my debt of 11 thousand which was only my credit card debt… They insisted me to also include my school loans but I told them if this worked I would re-entered the program. So after 6 months or so I begin seeing complaints of scams about LGF. They also changed there names.

I panicked and was about to cut them off but was told that my contract is now under the hands of FBL associates. After speaking to FBL Associates they put me back at eased. Gave me great customer service and explained to me every single step that they take to settle and also had a web site for me to see where my money was going and all the letters sent out to the creditors. Everything begin to make sense. 3 months ago I was notified by noteworld which is the escrow company that holds the funds and pay off creditors, they settled one of my accounts.

I was so happy and thought for once I made the right decision. Recently a new collector been calling me daily stating that they are from a law firm and wanted to work with me. I gave them FBL number and they said they could not reach anyone. Today I attempted to call FBL and could not connect to them either. It still has the FBL greetings and all but when you entered 1 for creditors or 2 for clients it would say this number is not in service. Now I am back to panicking again.

I never received anything in the mail regarding my settled account like they said I would. Though it shows in both the client website and escrow website. I have already paid most the fees and still see a reserve balance in the escrow. Not sure what to do. If anyone has dealt with this issue completely please help me. I’m truly sick of this feeling. I just want to be debt free and start all over.

What should I do? Should I follow through or stop paying them? How can I get out of this mess before being sued? Can I have the escrow release my money if I pulled the trigger? Can i hire an attorney to get refund?

Tony”

Don’t miss our free Get Out of Debt – “How To” Guide Series on a number of topics, for loads of practical advice, tips, and help to beat back debt. – Click Here

The Answer

Dear Tony,

When your debt relief company goes missing, everyone panics, including me.

Since you did not provide me with the telephone number you called I started the hunt for the number from scratch.

I went to their website at FBLAssociates.com and while the site has a link to contact us it only pulls up a complaint form. Really!!!! Why would a company have a complaint for for the contact us page unless there was a big issue? – Source

My Debt Settlement Firm FBL Associates Wont Answer the Phone and Now Im Panicking.   Tony

So then I went to the BBB and they list the number for FBL Associates as 877-346-2797 (source) but that was answered by Debt Relief Centers of America. They said they were not FBL Associates and I should call 877-605-3167. They said they were not FBL Associates and I should call 888-333-3860 but the person that answered the phone said this was not the number FBL Associate clients should call and she could not give out the number “if this is an investigation” but after some pushing she gave me 877-717-2791. (Nobody answers here. Just goes into perpetual hold.) Then a guy came on the phone while I was talking to the “I won’t tell you my name” person on 888-333-3860 and said calls for FBL Associates could be directed to Frank Linder, the President of FBL Associates at 215-292-1214. And that’s where I stopped chasing.

I have to admit, I’m really alarmed that a company that was holding itself out as a big law firm to represent debt settlement services, can’t be reached by phone and does not make their number available on their website.

I have no specific information that the company has gone bust but from the runaround I got and the quizzing from people I talked to that didn’t want to give out a phone number, it sure seems like FBL Associates is hiding from the world for some reason.

If you are still not able to contact FBL Associates you might want to follow my refund process and that should get someone to contact you. See How to Get Out of a Debt Settlement Program and Get a Big Refund.

Since I don’t know what state you live in you might want to contact an attorney in your state that FBL Associates lists on their website, for additional information. They list a number of staff attorneys. – Source

Update

Apparently some of the attorneys listed by FBL Associates had in fact no relationship with FBL and their names were promoted by FBL without their permission. As attorneys come forward I will strike their names and add their comments. If you would like to report your name as not being an FBL attorney, use this form.

Alabama
STAFF ATTORNEY
Daniel B. Graves, Esq.

RESERVE ATTORNEYS
Elizabeth A Roland, Esq.

Our firm, Elizabeth A. Roland, P.C., located in Helena, Alabama, peformed work for FBL at one time but no longer does so due to non-reimbursemen

Brad J Latta, Esq.
Peter H Harralson, Esq.
Celeste C Grenier, Esq.
Jason M Folmar, Esq.
Lakesha B Shahid, Esq.
James V Seal, Esq.
Peter M Neil, Esq.
John Barclay, Esq.
Amy N. Alexander, Esq.
Jack Danny Hackney, Esq.

Alaska
INDEPENDENT CONTRACT ATTORNEY
Hugh W Fleisches, Esq.

Arizona
STAFF ATTORNEY
Benjamin Wright, Esq.

RESERVE ATTORNEYS
Fabiola Jean-Gilles, Esq.
Benjamin Joseph Wright, Esq.
Matthew D. Boone & Michael Dergo, Esq.
Sidney Wolitzky, Esq.

Arkansas
INDEPENDENT CONTRACT ATTORNEY
Adam J. Williams, Esq.

RESERVE ATTORNEYS
Charles Kester
Carey Dowdy
Kristopher Ramsfield

California
STAFF ATTORNEY
William M Frantz, Esq.

RESERVE ATTORNEYS
Caelo T. Marroquin, Esq.
Mark Replogle, Esq.
Philipp Dwelshauvers,Esq.
Kristine Kelly, Esq.
Michael F Coley, Esq.
Ethan Kirschner, Esq.

Did not wish to post comment.

Mehi Aholele Aonga, Esq.
Veronica Aguilar, Esq.
Andrea W S. Paris, Esq.
William Frantz, Esq.
Christopher Carneal, Esq.
Eric J Parkinson, Esq.
Thomas M Gray, Esq.
Marni Bender, Esq.

I do not have any connection to this firm nor have I worked with any of their clients. – Marni Bender, Esq.

Aruna P. Rodrigo, Esq.
Stephen L Mansell, Esq.
Michael W. Pearson, Esq.
John-Paul A Serrao, Esq.
Mark H Galyean, Esq.
Cynthia Lee Ephland, Esq.
Tony Su, Esq.
Kevin Kump, Esq.
Brett Smith, Esq.
Jared Jefferson, Esq.
Marina R. Dini, Esq.
Tyler Hollingsworth, Esq.
Mark Steven Corrinet, Esq.

Colorado
INDEPENDENT CONTRACT ATTORNEY
Chris Rhodes, Esq.

RESERVE ATTORNEYS
Christopher Rhodes, Esq.
Lori Schiefen, Esq.
Frank A Cseke, Esq.
Cyril R Vidergar, Esq.
Scott Michael Perlov, Esq.
Mary E. McCluskey, Esq.
Carissa Pearl Shipley, Esq.

Connecticut
INDEPENDENT CONTRACT ATTORNEY
Ira Turner, Esq.

RESERVE ATTORNEYS
Ron G Funk, Esq.
Ed Vioni, Esq.
John W. Callahan, Esq.
Ira Turner, Esq.
Garrett I Elias, Esq.
Stacie Zimmerman, Esq.

Delaware
INDEPENDENT CONTRACT ATTORNEY
Stamoulis and Weinblatt, Esq.

RESERVE ATTORNEYS
Elvira N Berry, Esq.

No comment – Elvira N Berry, Esq.

Florida
STAFF ATTORNEY
Paul Herman, Esq.

RESERVE ATTORNEYS
Charles Franklin, Esq.
Brad Tropello, Esq.
Bontia Riggens, Esq.
John M Hamilton, Esq.
Christian Straile, Esq.
Yashica N McArthur, Esq.
Rex Powell, Esq.
Raymond B LaBella, Esq.
Robert Collier, Esq.
Paula Leite, Esq.
Chinagozi Ikpeama, Esq.
Ashley R Wren, Esq.
Ana M Lopez, Esq.
Camara Williams, Esq.
Quoc Van, Esq.
Christopher Horlacher, Esq.
Nah-Deh Simmons, Esq.
John D Daw, Esq.
Heather A Lorenz, Esq.
Kamilah Jolly, Esq.
Philip M Cullen, Esq.
Clayton Studstill, Esq.
Jordan Sims Davis, Esq.
Maria Kazouris, Esq.
John J. Wilhelm, Esq.
Beth M Gordon, Esq.
Ramona S Chaplin, Esq.
Alisha Stevenson-Rountree, Esq.
Joshua Franklin Porter, Esq.
Susan Lorene Ray, Esq.
Gregory A Moore, Esq.
Eric S Vaughn, Esq.
Rinky S Parwani, Esq.

I should not be listed as a reserve attorney for FBL Associates. – Rinky S Parwani, Esq.

James H. Cerveny, Esq.

I am listed as a reserve attorney with FBL and Associates. While I did sign a contract in July 2010 to provide services to them if needed, they have never given me an actual client. I researched them online before signing and although there have been a few complaints by consumers, they appeared to be a reputable firm. I would never knowingly associate my name with any enterprise that was illegitimate. – James H. Cerveny, Esq.

Jennifer E Williams, Esq.

Georgia
STAFF ATTORNEY
Greg Stein, Esq.

RESERVE ATTORNEYS
Greg Stein, Esq.
Bryan Blake Durham, Esq.
Chanda McClore, Esq.
Janice Alfred, Esq.
James Nothdurft, Esq.
Maiya Jackson Safikovs, Esq.
Woodrow W. Ware, Esq.
David Hudgins, Esq.
William Attridge, Esq.

Hawaii
INDEPENDENT CONTRACT ATTORNEY
Jeffrey P Miller, Esq.

RESERVE ATTORNEYS
William T Kinaka, Esq.
Jeffrey P Miller, Esq.
Stephen D Whittaker, Esq.

Idaho
INDEPENDENT CONTRACT ATTORNEY
Paul Vogel, Esq.

RESERVE ATTORNEYS
Robert Wade Curtis, Esq.

Illinois
STAFF ATTORNEY
Mark L. Spiegel, Esq.

RESERVE ATTORNEYS
Mark Spiegel, Esq.
Steven J Greeley, Esq.
Ralph Strathmann, Esq.
Russelle L. Holsinger, Esq.
John Spatuzza, Esq.
Slava Pukshansky, Esq.
Paul B Vanni, Esq.
Martha M Allen, Esq.
Rusty Reinoehl, Esq.
Amber Nichole Waggoner, Esq.

I am not and have never been affiliated with this company, and they in no way had my permission to use my name. – Amber Nichole Waggoner, Esq.

Ethan Lipkind, Esq.
Andy Ybarra, Esq.
William Benjamin Kalbac, Esq.
Fadi B Rustom, Esq.
Thomas V. Faragoi, Esq.
Jessica Bentz, Esq.
Joseph Paul Giamanco & Juan Ooink, Esq.

Indiana
STAFF ATTORNEY
Aaron Black, Esq.

RESERVE ATTORNEYS
Kimberly Vereb, Esq.
Marcus Edward Ellison, Esq.
Aaron Black, Esq.
Leigh S Morning, Esq.
Steve Bachmann, Esq.
Brandi A Haggard, Esq.
Marci Dawn Guevara, Esq.
Mark Fischer, Esq.
Matthew E. Dumas, Esq.
Steven Lovern, Esq., Esq.
Pamela J. Fratini, Esq.
Douglas J. Glopper, Esq.
Daniel Zamudio, Esq.

Iowa
INDEPENDENT CONTRACT ATTORNEY
Steve Clarke, Esq.

Kansas
STAFF ATTORNEY
Ryan Haga, Esq.

RESERVE ATTORNEYS
April L Martin, Esq.
Rebecca Auriemma, Esq.
Matt Durgin, Esq.

I did work for one of FBL Associates’ clients. The client was extremely happy and even sent me a great card in the mail afterwards. FBL paid in a timely manner and was very professional. Unfortunately, I currently have a conflict and should be removed as a reserve attorney for the state of Kansas. – Matt Durgin, Esq.

Chris W Steffens, Esq.
Jon K. Lowe, Esq.

Kentucky
STAFF ATTORNEY
Linda S Novakov, Esq.

RESERVE ATTORNEYS
Jeremy Mattox, Esq.
K. Bryan Ernstberger, Esq.
Randall V Head, Esq.
Sherry R Deatrick, Esq.
Frederick James Johnson, Esq.
Jason D Gabbard, Esq.
Shane Sidebottom, Esq.
Taylor Kain, Esq.
Dan Carman, Esq.
James Hays Lawson, Esq.
Heather R Estes, Esq.

I have never earned a penny from that company, never represented their clients, and had no idea that they were using my name as one of their Kentucky attorneys. I’m very troubled by that. I think I may, at one time, discussed handling bankruptcies for them, but they never sent any to me, and I just had completely forgotten them until now. I deeply apologize to any of their clients who may have been misled by any inference by FBL that I was representing them. It appears my name was misused. – Heather R Estes, Esq.

R. Kyle Rose, Esq.
Elbert Alvin Fletcher, Esq.

Louisiana
STAFF ATTORNEY
Greta L. Wilson, Esq.

RESERVE ATTORNEYS
Julie-Ann Keating, Esq.
Leo Miller, Esq.
April Pollet, Esq.
Jacob Goehring, Esq.
Taetrice Harrison, Esq.
Earnest Gilliam, Esq.
Corey Orgeron, Esq.
David B Wilson, Esq.
Kenneth M Willis, Esq.
Nadine Gills, Esq.
Stacy E Shurman, Esq.

I am not affiliated with FBL, although I am listed as an attorney in Louisiana for them. I too have had trouble trying to contact FBL directly in an effort to have my name removed.

Amy Price Sawyer, Esq.

Maine
INDEPENDENT CONTRACT ATTORNEY
Andrew Kull, Esq.

RESERVE ATTORNEYS
Jeremy Miller, Esq.
Mark Fortier, Esq.
John Youney, Esq.

Maryland
INDEPENDENT CONTRACT ATTORNEY
M. Edvard Shprukman, Esq.

RESERVE ATTORNEYS
Ayodeji O. Badaki, Esq.
Ali Kalarestaghi, Esq.
Dipo Akin-Deko, Esq.
Fredrick Nix, Esq.

No comment. – Fredrick Nix, Esq.

James Nothdurft, Esq.
Shelia Mayers, Esq.
Simret Zeru, Esq.
Eric T Kirk, Esq.
Terrance J. Shanahan, Esq.
Bryon W Szojchet, Esq.
Kambon Raymond Williams, Esq.

Massachusetts
STAFF ATTORNEY
Hugh W Fleisches, Esq.

RESERVE ATTORNEYS
David Walsh, Esq.
Michael Lustig, Esq.

I am no longer a reserve attorney for FBL Associates in Massachusetts – and have never represented anybody in Michigan in ANY Capacity – I am strictly licensed in Massachusetts. – Michael R. Lustig, Esq.

Donald Bongiovi, Esq.
Ayham Bahnassi, Esq.
Jeffrey S McAllister, Esq.
Jeremy Miller, Esq.
Simon Mann, Esq.
Jon Michael Adler, Esq.
Paul Pezza, Esq.
Michael S Parousis, Esq.
Andrew Gilbert, Esq.
Devin Moore, Esq.
Marsha A Ostrer, Esq.
Marc Gerstefeld, Esq.
Paul J Whelan, Esq.
Brian T Foley, Esq.
Michael R Hagopian, Esq.
Kermit Goodman, Esq.
Paul A Lancia, Esq.

Never affiliated. They have contacted me a number of times, but I never got a good feeling for the company so I passed on any offers for business. – Paul Lancia, Esq.

Richard Lawrence Fleming, Esq.
Michelle Baker, Esq.
Melissa J Brown, Esq.
John A Walsh, Esq.
Chris Vaughn-Martel, Esq.
Carmela Miragua, Esq.
Chris Borzumato, Esq.

Michigan
STAFF ATTORNEY
Michael Lustig, Esq.

am no longer a reserve attorney for FBL Associates in Massachusetts – and have never represented anybody in Michigan in ANY Capacity – I am strictly licensed in Massachusetts. – Michael R. Lustig, Esq.

RESERVE ATTORNEYS
Gregory J Murphy, Esq.
Jacob Sartz, Esq.
Joseph D Bartkus, Esq.
Donald Teichman Jr., Esq.
Geoffrey Haveman, Esq.
Alan Graff & David Chasnick, Esq.
David John Szymanski, Esq.
Mark E Ross, Esq.
Melonee Monson-Holley, Esq.
Vernon Smith, Esq.
Sean McDermott, Esq.
Donna Beasley, Esq.
Michael D Vizard, Esq.
Kevin Bartlett, Esq.
Kenneth Kunkel, Esq.
Steve Bachmann, Esq.
Craig Davis, Esq.
Ronald Glaser, Esq.
Herbert C Mick, Esq.
Stephen C Watt, Esq.
Sandra M. Vanderhyde, Esq.

Minnesota
STAFF ATTORNEY
Karla M. Kluzak, Esq.

I worked for FBL Associates PC as an attorney in Minnesota. They would periodically send me clients that needed consumer credit contract defense. Each client that FBL referred to me was properly represented throughout the legal process. I no longer am affiliated with FBL Associates PC. – Karla M. Kluzak, Esq.

RESERVE ATTORNEYS
Karla Kluzak, Esq.
Richard W Petty, Esq.
J D Haas, Esq.
Patrick W Flanagan, Esq.
Patrick Michael Sutton, Esq.

I signed up for FBL believing they were a legitimate client referral service. However, I was never assigned a client. I cannot make a claim as to their legitimacy as I was never assigned any clients. I can say they seemed very disorganized throughout the entire process of signing me up as a referral attorney. I discontinued being associated with FBL when new opportunities presented themselves in my career. I was only “of counsel,” if you can call it that, for a period of one month. I have no opinion as to the legitimacy or the effectiveness of their organization. I have read recently that their operation is being called into question, so I am glad that I recused myself from their services long ago. Thank you.

Mississippi
INDEPENDENT CONTRACT ATTORNEY
Sam Tucker, Esq.

RESERVE ATTORNEYS
James L Gray, Esq.
Glenn H Williams, Esq.
Mark C Baker, Esq.
C Brent Jones, Esq.
Sam Tucker, Esq.
John Windsor, Esq.
Tamaca Brown-Morris, Esq.
Tracey Tucker Thrash, Esq.

Missouri
INDEPENDENT CONTRACT ATTORNEY
Scott C. Ehlermann, Esq.

RESERVE ATTORNEYS
Jeffrey S Damerall, Esq.
Kim R Moore, Esq.
Kye Lawrence, Esq.
David Edmunds, Esq.
Spencer E Ferris, Esq.
Scott C. Ehlermann, Esq.
James Matthew Poe, Esq.
Ryan P Haga, Esq.
April L Martin, Esq.
Rebecca Auriemma, Esq.
Emily A Prestidge, Esq.
Matt Durgin, Esq.
Stephen D Coffin, Esq.
Micah Rains, Esq.
Richard Whiffen, Esq.
Rusty Reinoehl, Esq.
Anthony Michael Brown, Esq.
Rand Elio Scopel, Esq.
John Shaw, Esq., Esq.

Montana
INDEPENDENT CONTRACT ATTORNEY
Naomi Leisz, Esq.

RESERVE ATTORNEYS
Mark McLaverty, Esq.
Scott A Restum, Esq.
Rhett B. Nemelka, Esq.

Nebraska
INDEPENDENT CONTRACT ATTORNEY
Nancy Loftis, Esq.

RESERVE ATTORNEYS
Sean Bradley, Esq.
Ryan Hoffman, Esq.
Justin J Cook, Esq.
Thomas Underwood, Esq.
D. Elizabeth Quigley, Esq.

Nevada
INDEPENDENT CONTRACT ATTORNEY
Guinness Ohazuruike, Esq.

RESERVE ATTORNEYS
Thomas C Michaelides, Esq.
Edmuind J. Gorman Jr., Esq.
Mehi Aholele Aonga, Esq.
Jon Martin, Esq.

New Hampshire
INDEPENDENT CONTRACT ATTORNEY
Paolo Weiser, Esq.

RESERVE ATTORNEYS
Jeremy Miller, Esq.

New Jersey
STAFF ATTORNEY
Edward Feinberg, Esq.

RESERVE ATTORNEYS
Martin Rosenfeld, Esq.
Paul DePetris, Esq.
Yeugenia K Samardin, Esq.
Renata Diane Lowenbraun, Esq.
David W Polsky, Esq.
Salman Ahmed Ismat, Esq.
George Yacoubian, Esq.
Ivan Raevski, Esq.
Brett Daniel Stein, Esq.
Rompel Sachdeva, Esq.
Robert Cygan, Esq.
Paul Riviere, Esq.
Douglas G Mitchell, Esq.
Suzanne M Carter, Esq.
Marco Son, Esq.
William Veitch, Esq.
Scott D Bullock, Esq.
Lora B Glick, Esq.
Danny Zyskind, Esq.
William Jeffery, Esq.
Anthony Chirles, Esq.
Brian F Lafferty Jr. , Esq.
Marcia Phillips, Esq.
Brian E Turner, Esq.
Roger Paul Frye, Esq.
Antoinette Holland, Esq.
Garrett I Elias, Esq.
Nichole Nunes, Esq.
Beverly Foster, Esq.

New Mexico
INDEPENDENT CONTRACT ATTORNEY
George F Stevens, Esq.

RESERVE ATTORNEYS
Bonnie P. Bowles, Esq.
Harutiun Kassakhian, Esq.

New York
STAFF ATTORNEY
Ira Treuhaft, Esq.

RESERVE ATTORNEYS
Pablo Bustos, Esq.
Gennedy Litvin, Esq.
Brian Kellogg, Esq.
Rajis Zeiden, Esq.
David S Widenor, Esq.
John M Hogan Jr., Esq.
Edward Calisto, Esq.,
Steven B Goldfarb, Esq.
Robert Selcov, Esq.
Renata Diane Lowenbraun, Esq.
Barbara Lowenstern, Esq.
James Costo, Esq.
Ivan Raevski, Esq.
Jonathan Ritter, Esq.
Rompel Sachdeva, Esq.
Danny Zyskind, Esq.
Samantha Lutzer, Esq. and/or Adam Cohn, Esq.
Jason Shear, Esq.
Shawn Wallach, Esq.
Stephanie C. Baker, Esq.
Suzanne M Carter, Esq.
Karoli Ssemogerere, Esq.
Jason D Gabbard, Esq.
Michelle Y Cimino, Esq.
Garrett I Elias, Esq.
Leslie K. Warren, Esq.
Alice Oram Barstow, Esq.
Kevin Sean O’Donoghue, Esq.
Donna F Borgstrom, Esq.
Ellen S. Ross, Esq.
David M Katz, Esq.
Kristian Jeremy Chestnut, Esq.
Neil C Luke, Esq.

North Carolina
STAFF ATTORNEY
Scott Jarvis, Esq.

RESERVE ATTORNEYS
Holly Dowd, Esq.
Bounthani Vongxay, Esq.
Christopher D Lane, Esq.
Cory A Williams, Esq.
C. Dawn Skerrett, Esq.
David Robert Broyles, Esq.
Sally Abel, Esq., Esq.

North Dakota
INDEPENDENT CONTRACT ATTORNEY
Mark Grainger, Esq.

RESERVE ATTORNEYS
John Mahoney, Esq.

Ohio
STAFF ATTORNEY
Matthew Crumpton, Esq.

I was an independent contractor attorney for FBL from March 2010 to July 2010. I ceased all representation of FBL in August 2010. – Matthew Crumpton, Esq.

RESERVE ATTORNEYS
Linda S. Novakov, Esq.
Bradley Hull, Esq.
Thomas P Ryan, Esq.
Mark A Novak, Esq.
Pamela D Kurt, Esq.
Terese M Wells, Esq.
Sarah Hulburt, Esq.
Gary Yuratovac, Esq.
Joseph P. O’Malley, Esq.
Matthew P.Kammerer, Esq.
William J Brissie, Esq.
Christopher David Leapley, Esq.
Corwin Michael Thompson, Esq.

Oklahoma
INDEPENDENT CONTRACT ATTORNEY
David J Garrett, Esq.

RESERVE ATTORNEYS
Robert C Newark, Esq.
Gary Wolfe, Esq.
Jon Willford, Esq.

Oregon
INDEPENDENT CONTRACT ATTORNEY
Gretchen Buehner, Esq.

RESERVE ATTORNEYS
Mary Grimes, Esq.
Timothy D Aaron, Esq.
John Carlson Terry, Esq.
Alexzander C.J. Adams, Esq.

I am listed as an attorney for FBL Associates in Oregon. This is not accurate. Please disassociate me as having anything to do with them.

Pennsylvania
INDEPENDENT CONTRACT ATTORNEY
Michael Pileggi, Esq.

RESERVE ATTORNEYS
Marakay J Rogers, Esq.
Rebecca E. Maruca, Esq.
Matthew D Gailey & Associates, Esq.
James Falk, Esq.
Chad Rumsey, Esq.
Christopher James Butz, Esq.
George Yacoubian, Esq.
Elvira N Berry, Esq.
Brian F Lafferty Jr., Esq.
Marcia Phillips, Esq.
Michael A Lonardo, Esq.
Scott Godshall, Esq.

Rhode Island
INDEPENDENT CONTRACT ATTORNEY
Josh Karns, Esq.

I have never been employed by FBL Associates nor have I ever been an “independent contract attorney” for FBL Associates.

RESERVE ATTORNEYS
Patricia M. Watson, Esq.
Paul J Whelan, Esq.
Mariah L Sugden, Esq.
Michael R Hagopian, Esq.

South Carolina
STAFF ATTORNEY
Alex Sparra, Esq.

RESERVE ATTORNEYS
Holly Dowd, Esq.
William F Able, Esq.
Michael D Merola, Esq.
Michael R Jeffcoat, Esq.
Suzanne Lafleur Klok, Esq.
Chisa J Putman, Esq.
Adam Mlynarczyk, Esq.

South Dakota
INDEPENDENT CONTRACT ATTORNEY
Gary Conklin, Esq.

RESERVE ATTORNEYS
Harry A Engberg, Esq.

“I am an South Dakota attorney listed. I worked with them on one case for a while. I found that they did not know what they were doing, so I told them I could not work with them any longer. – Harry A Engberg, Esq.”

Lorie D. Melone, Esq.

Tennessee
STAFF ATTORNEY
Adam Kneisley, Esq.

RESERVE ATTORNEYS
C. Wesley Fowler, Esq.
William D Mitchell, Esq.
Jefre S Goldtrap, Esq.
Harry A Christensen, Esq.
S. Greta Locklear, Esq.
Angela Jenkins, Esq.
Andrew Davidson, Esq.
Jeremy Wayne Parham, Esq.
Sarah R King, Esq.
Matthew Huntington, Esq.
Steven T Richardson, Esq.
Valerie Mann Horton, Esq.
James H. Kinnard, Esq.
R. Deno Cole, Esq.
Robin J Gordon, Esq.
Michael Todd Cathey, Esq.
Robert L. Vogel, Esq.
Carrie Lowery, Esq.

Texas
STAFF ATTORNEY
Anthony “Tony” Green, Esq.

RESERVE ATTORNEYS
Rebecca C Brightwell, Esq.
Donald Nemec, Esq.
Gerson D Bloom, Esq.
Clint W Chase, Esq.
Robert C Newark, Esq.
Ivan Neel, Esq.
David A Fernandez, Esq.
Bonnie P. Bowles, Esq.
Donny Joseph, Esq.
Roberto Meza, Esq.
Eric Thomas Haley, Esq.
Daniel Garcia, Esq.
Daniel A Navejas, Esq.
Brian Ayson, Esq.
Stephany T Cokes, Esq.
Ned Gill III, Esq.
Wayne E. Revack, Esq.
Cathy Samaan, Esq.
Ron Muller, Esq.
Erin Whitzel, Esq.
Matthew Francis Hawkins, Esq.
Jeffrey R Hacker, Esq.

Utah
INDEPENDENT CONTRACT ATTORNEY
Abraham Chandler Bates, Esq.

RESERVE ATTORNEYS
Ronald L Dunn, Esq.
Ben Ruesch, Esq.
Jarred Henline, Esq.
Greg Christiansen, Esq.
Blair Jackson, Esq.
Benjamin D Gordon, Esq.
David K Smith, Esq.
Earl Taylor, Esq.

Vermont
INDEPENDENT CONTRACT ATTORNEY
Shawn Tao, Esq.

RESERVE ATTORNEYS
Tom Mason, Esq.
Clare Creek Kelsey, Esq.
Sheldon M Katz, Esq.
Kathryn Donovan Smith, Esq.

Virginia
STAFF ATTORNEY
John Mosley, Esq.

RESERVE ATTORNEYS
Jon P Eichler, Esq.
John Randolph Smith, Esq.
John Moseley, Esq.
Sean R Hylton, Esq.

I was approached by them about the possibility of work leads for bankruptcy, but have never recieved one, nor done ANY work for them. I have no business realtionship with this company. – Sean R Hylton, Esq.

James Falk, Esq.
Shelia Mayers, Esq.
Jeffrey S. Haynes, Esq.

Washington
STAFF ATTORNEY
Dan E. Liebman, Esq.

RESERVE ATTORNEYS
Casey A Quiroga, Esq.
Donna Beasley, Esq.
John Carlson Terry, Esq.

Washington, DC
INDEPENDENT CONTRACT ATTORNEY
M. Edvard Shprukman, Esq.

RESERVE ATTORNEYS
Shelia Mayers, Esq.
Matthew A Olson, Esq.

West Virginia
INDEPENDENT CONTRACT ATTORNEY
E. Lavoyd Morgan, Esq.

RESERVE ATTORNEYS
James Falk, Esq.

Wisconsin
STAFF ATTORNEY
Ellen Cracker, Esq.

RESERVE ATTORNEYS
William Patrick Nickolai, Esq.
Chris W Aul, Esq.
Cody Wagner, Esq.
Matthew F Anich, Esq.
Elizabeth Huie, Esq.
Nicholas Diulio, Esq.
Kristen Marie Hooker, Esq.
Thomas J Lyons, Esq.

Wyoming
INDEPENDENT CONTRACT ATTORNEY
Dion J. Custis, Esq.

FBL Attorney Listings

Please update me on your progress by posting updates here in the comments section of your question. I’m very interested in how this works out for you.

Big Hug!

My Debt Settlement Firm FBL Associates Wont Answer the Phone and Now Im Panicking.   Tony
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If you have a credit or debt question you’d like to ask just use the online form. I’m happy to help you totally for free.

My Debt Settlement Firm FBL Associates Won't Answer the Phone and Now I'm Panicking. - Tony by

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About Steve Rhode

Steve Rhode
Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. You can learn more about Steve, here.
  • Mark Fisher

    Mark Fisher (misspelled Fischer) in Indiana. Please remove me from this list ASAP. I worked for FBL for a grand total of 2 months, and quit because of non-payment of my fees. I am genuinely surprised to find that they even bothered to add me to their list considering how short my employment with them was.

  • Rae Pelletier

    The Law Firm of J. Miller & Associates, PLLC out of Concord New Hampshire is not affiliated with FBL Associates in any way. I do not know how we got on the attorney listing.

    • http://GetOutOfDebt.org Steve Rhode

      Because FBL listed it. See the source documents in the article.

  • Ab

    I AM IN NO WAY ASSOCIATED WITH THIS FIRM.
    Please remove my name promptly. Ethan Lipkind

    • http://GetOutOfDebt.org Steve Rhode

      The report is based on what FBL asserted. You can click on the source documents to see the information they published. You are more than welcome to submit a statement to be included when you name is struck through but we are unable to confirm your identity from the email address you provided.

      • Lipkind

         Mr. Rhode – Please advise how can I privately verify my identity to you so that you please remove any reference to my name on this site. – Ethan Lipkind –

  • Hollyedowd

    I am still listed as a reserve attorney for North and South Carolina.  The work I did for FBL should be considered as “pro bono” because I was never paid for the work I did assisting my clients.  I NO LONGER WORK WITH OR WISH TO BE ASSOCIATED WITH FBL. 

  • Me

    Hi i just read your article about the same scam i guess i was scammed to.I just finished a 2 yr program paid 291.00 a month and now after all this when my problems should be finished i can not get in contact with anyone by phone, emails .I wrote to the bbb and they wrote me they are out of business and gave me people to get in contact with in flordia.I now have a judgement against me and my credit is trashed.How in gods name is this legal? What can anyone do to stop this so others do not get trashed.I am so upset I truely believed i was doing the right thing to pay off my debt

  • http://pulse.yahoo.com/_NUOQDUDCTZHDM5RBOHOFGVLPKY Joe Luteran

    I did not get a response other than the “call me” response you sent me.  I called and left a message and did not hear from you.  I WANT THE INFORMATION IN WRITING ASAP.JOE LUTERAN9340 N 92nd Street Unit 208Scottsdale, AZ  85258480-451-3840 (have caller id so I know if you called)In writing…8/19/2001J Scafaldi, Trevose, PAOK, it has been 10  months since I started this process with the company in Las Vegas in October 2010.  Two of  the creditors who haunt me tell me there is NOTHING in the public record that show I have filed bankruptcy.By next Friday, August 19, send me a copy of the paperwork you send to the company in Arizona to file the bankruptcy.  The name of the local organization, phone number, contact, address and email to the AZ company you sent my paperwork to be filed with.THIS IS TAKING FAR TO LONG TO ACT ON.Joe [email protected]-451-3840

  • Steve Rhode

    Now that’s ironic.

    Glad this site was able to help though.

  • Stay away

    I was an attorney in FBL’s network but after one case I’m out for good.

    FBL sent me a collection case where their client was being sued by a credit card company.  Only when I talked with the client did I learn that he had been paying FBL $450.00 per month for 20 months and that FBL had done nothing to settle with his creditors beyond sending a couple of half assed emails to the Credit Card companies which never received any response. 

    Beyond those emails, FBL did nothing.

    Nevertheless, FBL continued soaking this guy for $450.00 per month and when he eventually got sued because of FBL’s lack of action, they threw up their hands and claimed it was not their problem. 

    Fortunately, due to the advice on this website, I was able to tell the client to cancel with FBL and demand a refund of the funds they were holding for him in trust.  He received a refund of a little less than half of the almost $9000.00 he’d sent them over the years and that money was enough to settle the lawsuit with the credit card company.

    On top of all that, FBL stiffed me and never paid for the legal services I provided.  I’ve sent several invoices to various people at FBL and still no response. 

    So for lawyers and for debtors — STAY AWAY!

  • Stay away

    I was an attorney in FBL’s network but after one case I’m out for good.

    FBL sent me a collection case where their client was being sued by a credit card company.  Only when I talked with the client did I learn that he had been paying FBL $450.00 per month for 20 months and that FBL had done nothing to settle with his creditors beyond sending a couple of half assed emails to the Credit Card companies which never received any response. 

    Beyond those emails, FBL did nothing.

    Nevertheless, FBL continued soaking this guy for $450.00 per month and when he eventually got sued because of FBL’s lack of action, they threw up their hands and claimed it was not their problem. 

    Fortunately, due to the advice on this website, I was able to tell the client to cancel with FBL and demand a refund of the funds they were holding for him in trust.  He received a refund of a little less than half of the almost $9000.00 he’d sent them over the years and that money was enough to settle the lawsuit with the credit card company.

    On top of all that, FBL stiffed me and never paid for the legal services I provided.  I’ve sent several invoices to various people at FBL and still no response. 

    So for lawyers and for debtors — STAY AWAY!

    • http://GetOutOfDebt.org Steve Rhode

      Now that’s ironic.

      Glad this site was able to help though.

  • Jeff birner

    Not sure what to think.  I hope this pans out for everyone still involved.  What i can say is that i was distraught trying to find the correct info for this company/companies including Lifeguard Financial but i some how navigated through google after calling one of their “staff” lawyers.  The information above is accurate.

  • Really??

    What does Noteworld say now???

    They appear to be a company that has it together…. But, is FBL still their biggest account?? I dont think they are even operating except to continue to steal fee $$ from clients that are trusting them. Noteworld- What is going on at FBL? Your rep told this man to stick it out; What do you say now??/

  • Jeff birner

    Frank B Lund Esq.  215-579-9800 This office confirmed FBL and Associates 215-995-2123.  this is accurate.  Their fax # 954-239-1344.  Good luck everyone.

  • Camacho

    I currently work as a legal assistant at an attorneys office Based out in San Diego and would like to share my experience with FBL and ASSOCIATES. I am dealing with a client who is facing a judgment with our office on a secured loan. While discussing the issue with this client he had mentioned that he was enrolled with FBL & ASSOCIATES and provided me with what I assumed to be much needed information to contact FBL and start negotiations in an attempt to help settle the account. I was provided a number (888) 333-3860 but was also told by this client that he had made attempts to contact them and was unsuccessful. So I tried and I too had no luck getting through to a live party. All I got was a recording stating “all agents are currently on the other line, please press one to leave a message” and then the call ends no way of leaving a message to say the least. I did some research and skip tracing via Google and typed the company name and other keywords that might be useful. I found a phone number 850-414-3300 so I called and it turned out to be the state’s AG’s office… I spoke with a female rep there and Identified myself and reason for my call. I asked how they’re number was linked to FBL and Associates? She did some research on her database and found that the state had a few cases against FBL & Associates and Partner company Lifeguard Financial. She stated that complaints were brought forth against them due to companies and clients complaints about non payments and fees that were owed. FBL and Associates/ Lifeguard Financial also failed to respond to some Affidavits. I have yet to make any contact with anybody there. If you currently have any issues with this company I advise you to call the state AG at 850-414-3300 they might be able to assist you.

  • Camacho

     I currently work as a legal assistant at an attorneys office Based out in San Diego and would like to share my experience with FBL and ASSOCIATES. I am dealing with a client who is facing a judgment with our office on a secured loan. While discussing the issue with this client he had mentioned that he was enrolled with FBL & ASSOCIATES and provided me with what I assumed to be much needed information to contact FBL and start negotiations in an attempt to help settle the account. I was provided a number (888) 333-3860 but was also told by this client that he had made attempts to contact them and was unsuccessful. So I tried and I too had no luck getting through to a live party. All I got was a recording stating “all agents are currently on the other line, please press one to leave a message” and then the call ends no way of leaving a message to say the least. I did some research and skip tracing via Google and typed the company name and other keywords that might be useful. I found a phone number 850-414-3300 so I called and it turned out to be the state’s AG’s office… I spoke with a female rep there and Identified myself and reason for my call. I asked how they’re number was linked to FBL and Associates? She did some research on her database and found that the state had a few cases against FBL & Associates and Partner company Lifeguard Financial. She stated that complaints were brought forth against them due to companies and clients complaints about non payments and fees that were owed. FBL and Associates/ Lifeguard Financial also failed to respond to some Affidavits. I have yet to make any contact with anybody there. If you currently have any issues with this company I advise you to call the state AG at 850-414-3300 they might be able to assist you.

    • Jeff birner

      Frank B Lund Esq.  215-579-9800 This office confirmed FBL and Associates 215-995-2123.  this is accurate.  Their fax # 954-239-1344.  Good luck everyone.

      • Really??

        What does Noteworld say now???

        They appear to be a company that has it together…. But, is FBL still their biggest account?? I dont think they are even operating except to continue to steal fee $$ from clients that are trusting them. Noteworld- What is going on at FBL? Your rep told this man to stick it out; What do you say now??/

      • Jeff birner

        Not sure what to think.  I hope this pans out for everyone still involved.  What i can say is that i was distraught trying to find the correct info for this company/companies including Lifeguard Financial but i some how navigated through google after calling one of their “staff” lawyers.  The information above is accurate. 

  • Sally Abel

    I did a limited amount of work for FBL and ceased all affilaition with them as I found them to be unprofessional. Clients complained that they were not returning phone calls and they also did not return mine.

  • Sally Abel

    I did a limited amount of work for FBL and ceased all affilaition with them as I found them to be unprofessional. Clients complained that they were not returning phone calls and they also did not return mine.

  • Tony

    Try calling early because they close at 12pm eastern time. Once you go through all the messages hit #1. Should lead you to live rep. Hope this help…

  • Tony

    Okay, so I finally got a chance to connect with a live person at FBL to check on the status of my account. Heard some disturbing things in the beginning of the call before connecting to live person. Safetrust and PNE no longer working with FBL? Then LifeGuard still working with FBL. Thank god i was with LGF. But how much longer before LGF gets disconnected from FBL. What will I do then? Have not been in contact with LGF over a year now. So I drilled the FBL rep to see what was going on with my accounts. She says that FBL is just a legal service for when you get sued. And that ESP is a software that just generate proposal to the creditor. Its up to them to accept or not. I completed my payments in Dec. 2010. I said why did LGF say that all settlements would be completed by completion of program. She says that is not true. They have been sending out the maximum proposal for the last 2 monthes and still no answer from creditor. I asked if they have contacted any of my creditor live. She says they do not do that. Only through the email proposal. Wow…this sounds bad…She then said she would email their settlement dept to see what they can do…This is beginning to sound like nothing will happen to me accounts until i get sued. I think I am about to venture on my own to try and settle my accounts by myself. If anyone has any experience with settling their own accounts please email me at [email protected] for some advise. Would be much appreciated. So hope I can help answer anyones question or concerns out there. I don’t think FBL is a working method to settle your debt!!!! I really don’t think our creditor knows what the hell is going on. These debt settlement programs are all bull@@@@. Get out now if you can and do not sign up if your planning too.

  • Tony

    Okay, so I finally got a chance to connect with a live person at FBL to check on the status of my account. Heard some disturbing things in the beginning of the call before connecting to live person. Safetrust and PNE no longer working with FBL? Then LifeGuard still working with FBL. Thank god i was with LGF. But how much longer before LGF gets disconnected from FBL. What will I do then? Have not been in contact with LGF over a year now. So I drilled the FBL rep to see what was going on with my accounts. She says that FBL is just a legal service for when you get sued. And that ESP is a software that just generate proposal to the creditor. Its up to them to accept or not. I completed my payments in Dec. 2010. I said why did LGF say that all settlements would be completed by completion of program. She says that is not true. They have been sending out the maximum proposal for the last 2 monthes and still no answer from creditor. I asked if they have contacted any of my creditor live. She says they do not do that. Only through the email proposal. Wow…this sounds bad…She then said she would email their settlement dept to see what they can do…This is beginning to sound like nothing will happen to me accounts until i get sued. I think I am about to venture on my own to try and settle my accounts by myself. If anyone has any experience with settling their own accounts please email me at [email protected] for some advise. Would be much appreciated. So hope I can help answer anyones question or concerns out there. I don’t think FBL is a working method to settle your debt!!!! I really don’t think our creditor knows what the hell is going on. These debt settlement programs are all bull@@@@. Get out now if you can and do not sign up if your planning too.

  • Susan

    I have been trying to contact ESP/FBL associates for over 1 week spending a couple of hours per day e-mailing, calling, faxing and calling noteworld as well. I cannot talk with a human, only leave messages that have not been answered, and e-mails that have not been answered! Noteworld states the company is still in business and has e-mailed them twice for me and marked them urgent so I can get a response to some of my questions! Still no response from FBL associates. I just cancelled any further payments to noteworld….I have paid in over $6000.00 but since FBL takes their fees off the top there is only $1400.oo in my account that I would get as a refund!!!! I understand they take their fees for doing their job, but as far as I can tell none of my creditors have ever been contacted over the last 6 months and now I am getting the nasty legal notices and their is no legal department to contact to help represent us that was promised!! We n eed a class action lawsuit because someone is taking my money and has broken their contract because NOTHING has been done with my creditors!!!

  • Susan

    I have been trying to contact ESP/FBL associates for over 1 week spending a couple of hours per day e-mailing, calling, faxing and calling noteworld as well. I cannot talk with a human, only leave messages that have not been answered, and e-mails that have not been answered! Noteworld states the company is still in business and has e-mailed them twice for me and marked them urgent so I can get a response to some of my questions! Still no response from FBL associates. I just cancelled any further payments to noteworld….I have paid in over $6000.00 but since FBL takes their fees off the top there is only $1400.oo in my account that I would get as a refund!!!! I understand they take their fees for doing their job, but as far as I can tell none of my creditors have ever been contacted over the last 6 months and now I am getting the nasty legal notices and their is no legal department to contact to help represent us that was promised!! We n eed a class action lawsuit because someone is taking my money and has broken their contract because NOTHING has been done with my creditors!!!

    • Tony

      Try calling early because they close at 12pm eastern time. Once you go through all the messages hit #1. Should lead you to live rep. Hope this help…

  • Doanvu_24
  • previous employee

    and Ralphie Ulloa and DRCOA…

  • Npalatnik

    Just more proof that Life Guard, FBL, Safe Trust, etc… are all the same.

    Frank Linder, Anthony Passero, and Richard Passero, the truth is coming…

  • Npalatnik

    Just more proof that Life Guard, FBL, Safe Trust, etc… are all the same.

    Frank Linder, Anthony Passero, and Richard Passero, the truth is coming…

    • previous employee

      and Ralphie Ulloa and DRCOA…

  • Jami Harrington

    I was in the program at FBL for about 15 months. At first they did settle one card, which was great, but after that they didn’t do much. I kept calling and they would reassure me that everyting was fine and thet were working hard to settle my debt. As time passed I recieved two diffrent summons from two of my credit card companies, they were suing me and I had thirty days to respond. I was suppose to finish the program in 18 months and I realized that wasn;t going to be possible. I called FBL again, and one of their pepole from the legal dept. told me my best bet was to file bankruptcy. I freaked out and asked them what exactly were they doing for me. Honestly she panicked and couldn’t answer me. I took matters into my own hands and started calling all the debt collecters that my debt had been sold to. Guess what they settled for about 40 percent. Stop paying all those fees and put save your money in your own seperate account, and call these people and tell them your going to have to file bankruptcy or they can take what your offering. THEY WILL WORK WITH YOU!!! FBL IS A SCAM. The best part is I can log on and they still say they are sending letters to my creditors to settle. Pretty funny since I settled them all on my own. Get your money out of NOTEWORLD today and quit paying all those fees! Good Luck to YOU. Jami from MI

  • Tony Doan

    Steve & the rest,

    Thanks for all your guys help, support, and opinions. Sorry I have not updated recently. I was so overwhelmed with this issue that I totally forgot. We I did contact the escrow company(Noteworld) and explained my situation and asked if I could withdrawl whatever that is left in the account and she said abaolutely. As for contacting FBL, she became alarmed and told me that this was the first she had heard of FBL going MIA. She said that FBL is Noteworld biggest client and that it was odd for FBL to go missing because they are pretty reliable…She told me that she would put in a note to there sales dept. and have them contact FBL for me and relay a message to call me back. Since my next scheduled payment was up in 2 weeks she said give it up until then to call back and stop all payments. Then they would just reverse all funds in escrow back into my bank account. She was even nice enough to offer to call me back two days before payment date to let me know if they were able to contact FBL. So I waited it out praying and hoping that they would somehow just re-appear. Well a week after I got a message from her on my voicemail stating that they were able to contact FBL and everything was fine. Give them a call at the 1-888-333-3860 number. So i did and to my suprise someone picked up! I told her that I have been trying to contact her the last 2 weeks and that I was worried. She asked what number I called and I gave her both numbers. She apologized and told me the number with the 954 area code was just a number that rerouted to the 888 number and that they had recently updated their phone system and esp solution system. That is probably why that old number is no longer in service and that I should call this number from now on for client services. I didn’t know what to think. So I asked her status of my account and she explained everything and gave me the customer service like I’ve never seen one. Breaking everything down. Said she saw that one account was settled. She said another proposal would be sent out after my upcoming payment is recieved since I would have enough funds in my escrow. I told her about the Richard & Clark law firm that has been calling me regarding one of the account. She told me that they are just another collection and that I should fax them the law firm contacts. So all in all, FBL is still there…From talking to the rep it didn’t seem as if they are going anywhere or if anything funny is going on. So I have decided to just ride this program out for these reasons. 1) They did actually settle one of my larger debt. 2) They have already taken all their fees and I would only lose the $49 main. fee monthly for the last 7 payments. 3) The majority of my money is still in escrow and could be released upon my approval. 4) I would not know what to do with my debt if I gave up on this program. So do you think I’ve done everything I should and am I making the right decision? One weird thing is that even though I’ve threaten to go to all the sources you told me to go to, they still did not have anyone call me back to re-assure me that everything is still being taken cared of. I dunno. I have 6 months left on the program and will keep you all updated.

    Best regards,
    Tony

  • Tony Doan

    Steve & the rest,

    Thanks for all your guys help, support, and opinions. Sorry I have not updated recently. I was so overwhelmed with this issue that I totally forgot. We I did contact the escrow company(Noteworld) and explained my situation and asked if I could withdrawl whatever that is left in the account and she said abaolutely. As for contacting FBL, she became alarmed and told me that this was the first she had heard of FBL going MIA. She said that FBL is Noteworld biggest client and that it was odd for FBL to go missing because they are pretty reliable…She told me that she would put in a note to there sales dept. and have them contact FBL for me and relay a message to call me back. Since my next scheduled payment was up in 2 weeks she said give it up until then to call back and stop all payments. Then they would just reverse all funds in escrow back into my bank account. She was even nice enough to offer to call me back two days before payment date to let me know if they were able to contact FBL. So I waited it out praying and hoping that they would somehow just re-appear. Well a week after I got a message from her on my voicemail stating that they were able to contact FBL and everything was fine. Give them a call at the 1-888-333-3860 number. So i did and to my suprise someone picked up! I told her that I have been trying to contact her the last 2 weeks and that I was worried. She asked what number I called and I gave her both numbers. She apologized and told me the number with the 954 area code was just a number that rerouted to the 888 number and that they had recently updated their phone system and esp solution system. That is probably why that old number is no longer in service and that I should call this number from now on for client services. I didn’t know what to think. So I asked her status of my account and she explained everything and gave me the customer service like I’ve never seen one. Breaking everything down. Said she saw that one account was settled. She said another proposal would be sent out after my upcoming payment is recieved since I would have enough funds in my escrow. I told her about the Richard & Clark law firm that has been calling me regarding one of the account. She told me that they are just another collection and that I should fax them the law firm contacts. So all in all, FBL is still there…From talking to the rep it didn’t seem as if they are going anywhere or if anything funny is going on. So I have decided to just ride this program out for these reasons. 1) They did actually settle one of my larger debt. 2) They have already taken all their fees and I would only lose the $49 main. fee monthly for the last 7 payments. 3) The majority of my money is still in escrow and could be released upon my approval. 4) I would not know what to do with my debt if I gave up on this program. So do you think I’ve done everything I should and am I making the right decision? One weird thing is that even though I’ve threaten to go to all the sources you told me to go to, they still did not have anyone call me back to re-assure me that everything is still being taken cared of. I dunno. I have 6 months left on the program and will keep you all updated.

    Best regards,
    Tony

  • Conrado

    An agency called Noteworld Service Center Payment
    out of Fort Lauderlade, Fla.

    Tel: 954-495-2044.

    Sir,
    About I was contacted by an agency offering to help me lower my credit cards bills. I decided to look them up in the internet and saw your add about the fraud, they have taken $2,000.00 from my account with my consent because I thought it was legit.
    any assistance will be appreciated.

    Thank you,
    Conrado

  • Conrado

    An agency called Noteworld Service Center Payment
    out of Fort Lauderlade, Fla.

    Tel: 954-495-2044.

    Sir,
    About I was contacted by an agency offering to help me lower my credit cards bills. I decided to look them up in the internet and saw your add about the fraud, they have taken $2,000.00 from my account with my consent because I thought it was legit.
    any assistance will be appreciated.

    Thank you,
    Conrado

  • Steve Rhode

    Keep us updated as it proceeds please.

    Steve

  • David

    Hi

    As I explained in another post, I was also involved with FBL Associates with the ESP Solutions software. I recently sent the letter in the “How to get a big refund” style and received the return receipt last week with a name on it. So at least there still is someone there, in Fort Lauderdale unless it was the doorman who signed the receipt… I gave them until September 15th to get me a refund. Now I am waiting for news.

    David

  • David

    Hi

    As I explained in another post, I was also involved with FBL Associates with the ESP Solutions software. I recently sent the letter in the “How to get a big refund” style and received the return receipt last week with a name on it. So at least there still is someone there, in Fort Lauderdale unless it was the doorman who signed the receipt… I gave them until September 15th to get me a refund. Now I am waiting for news.

    David

    • http://GetOutOfDebt.org Steve Rhode

      Keep us updated as it proceeds please.

      Steve

  • Andy Faria

    Tony,

    If FBL isn’t even returning your calls, it’s likely they’re not in contact with your creditors either. You might want to contact the escrow account servicer and ask them to return your reserves to you asap. Then contact the remaining creditors yourself and see what you can work out.

  • Steve Rhode

    Tony,

    If you want to try to get the maximum attention possible, you might want to follow this process. How to Get Out of a Debt Settlement Program and Get a Big Refund.

  • Tony

    Hi Steve,

    Thanks for all of your help. Sorry I forgot to add the phone numbers I called and made you go through the run around that I did. The number that I have always contacted them was 954-237-8265. That number for some reason pass the greetings to any extension is now out of service. I got a number 1-888-333-3860 from thier website and too was put on hold for nearly an hour before reaching someone. asked if this was FBL Associates? He said he would connect me and another perpetual hold. Called back and no answer this time. So I went on the website to contact the staff attorney([email protected] 951-200-7682) provided on their site. Emailed him and got a response right away. He said he is indeed working for FBL Associates but only handled their cases when one of their clients have been sued. He says that he still contact with them freq. So he got all my information down and wrote them an email to call me back. No response. So I just wrote him a final letter stating that I have been calm and tried numerous time via phone and email to contact FBL Associates. I had him relay a message that if I do not get a call from FBL Associates to provide me with the service I signed up for or explain the situation that I would report FBL Associates and all its accomplices to the Attorney General’s Office, The Better Business Bureau, Federal Trade Comissions, Consumer Affairs, The Debt Settlement Trade Associations, My local News Station, and the Bar Associations. Hopefully I can get a response soon. I did contacted the creditor that FBL Associates stated that they were able to settle with and it is indeed settled. I am so hoping that this just work it self out. I am only 7 payments away from completing program. I don’t know what to do. Praying that this is not a scam. After all they did settle one account. I see enough money in the escrow account for another account to be settled. Now they disappeared. Please let me know what you think my next step should be. I am so stressed because one of the accounts have seen sent to a law firm to collect. They have been leaving me voicemails daily to work something out but have ignored them as im instructed to do so. Do you think a lawsuit is around the corner? Look forward to hearing your advice.

    Thanks,
    Tony

  • Tony

    Hi Steve,

    Thanks for all of your help. Sorry I forgot to add the phone numbers I called and made you go through the run around that I did. The number that I have always contacted them was 954-237-8265. That number for some reason pass the greetings to any extension is now out of service. I got a number 1-888-333-3860 from thier website and too was put on hold for nearly an hour before reaching someone. asked if this was FBL Associates? He said he would connect me and another perpetual hold. Called back and no answer this time. So I went on the website to contact the staff attorney([email protected] 951-200-7682) provided on their site. Emailed him and got a response right away. He said he is indeed working for FBL Associates but only handled their cases when one of their clients have been sued. He says that he still contact with them freq. So he got all my information down and wrote them an email to call me back. No response. So I just wrote him a final letter stating that I have been calm and tried numerous time via phone and email to contact FBL Associates. I had him relay a message that if I do not get a call from FBL Associates to provide me with the service I signed up for or explain the situation that I would report FBL Associates and all its accomplices to the Attorney General’s Office, The Better Business Bureau, Federal Trade Comissions, Consumer Affairs, The Debt Settlement Trade Associations, My local News Station, and the Bar Associations. Hopefully I can get a response soon. I did contacted the creditor that FBL Associates stated that they were able to settle with and it is indeed settled. I am so hoping that this just work it self out. I am only 7 payments away from completing program. I don’t know what to do. Praying that this is not a scam. After all they did settle one account. I see enough money in the escrow account for another account to be settled. Now they disappeared. Please let me know what you think my next step should be. I am so stressed because one of the accounts have seen sent to a law firm to collect. They have been leaving me voicemails daily to work something out but have ignored them as im instructed to do so. Do you think a lawsuit is around the corner? Look forward to hearing your advice.

    Thanks,
    Tony

    • http://GetOutOfDebt.org Steve Rhode

      Tony,

      If you want to try to get the maximum attention possible, you might want to follow this process. How to Get Out of a Debt Settlement Program and Get a Big Refund.

    • http://northeast-properties.com Andy Faria

      Tony,

      If FBL isn’t even returning your calls, it’s likely they’re not in contact with your creditors either. You might want to contact the escrow account servicer and ask them to return your reserves to you asap. Then contact the remaining creditors yourself and see what you can work out.

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