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West Asset Management – Scam, Complaint, Review, or Praise?

Please share your experience with this debt collection company and provide your review and feedback, in the comments section below.

The goal of this page is to allow people to share information that may be important to help others to make a more informed decision regarding their experience with this debt collection company. Here are some potential questions you might be able to provide feedback about.

  • Did the debt collector treat you professionally?
  • Did the debt collector call you at appropriate times of the day or days of the week?
  • Was the debt collector helpful in assisting you or did they attempt to threaten, harass, or intimidate you?
  • Did the debt collector threaten you with legal action?
  • Do you feel you were abused by the debt collector, if so, why?
  • Was the debt collection company easy to communicate with?
  • Did the company respond to your communications promptly?
  • Was the debt collection company able to prove that you actually owed the amount they were attempting to collect from you?
  • Did you have a really good experience you can share?
  • Did you have a bad experience you want to share?

It is important to understand when reading comments below that they are the opinions of the individual posters and may not be representative of the overall impression of all consumers that may have or have not used the debt relief services of this company. But everyone does deserve to have an opportunity to express their opinion, even the debt collection company itself, be it good, bad, or indifferent.

Would you recommend West Asset Management to others?

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About Amanda Miller

Amanda Miller
  • Joe

    Fuck these people they are the worst scum of the planet, They threaten the people they seek money from. Well over 10 times they have called my work and was rude to my boss and almost got me fired. they have been harassing me my friends and my family. They’ve threatened me and the people i know over a student loan. The office that contacted me was in NJ. IVe gotten calls from atleast 6 different women who all respond in snotty unprofessional ways. If you are dealing with this company get a lawyer.

  • Mandy

    I have three accounts with WAM. In February, I sent two checks to pay off two of these accounts. The checks had account numbers written on them, directing them to be paid to the two specific accounts. They took these checks and applied a few dollars to the accounts indicated, and the rest onto the third account.

    This is illegal, per section 810 of the FDCPA. I have submitted a complaint with the FTC, I have sent them a formal request to re-apply the payments as they were directed, and have disputed the accounts with Equifax and Experian.

    Another thing they are doing is, rather than updating accounts when the balance changes, they are removing them and re-listing them as new collections accounts. I’m not sure if this is in violation of the FDCPA (I’ll have to research it) or the FCRA, but it’s shady nonetheless.

  • Rico Blanco

    Finally I just seen what I’ve been hunting for . Excellent thing you’ve this info. It’s great info about Lead Management.

  • http://pulse.yahoo.com/_GB4EW7CMZZKBA3DPF4JFVXZL5M Rico Blanco

    Finally I just seen what I’ve been hunting for . Excellent thing you’ve this info. It’s great info about Lead Management.

  • Elsworio345

    The best experience I had with this company is when they charged my credit card for a payment on an old bill I didn’t even know I had. I called to ask why and how they got my credit card number and charged it without permission. They kept telling me to hang on and they would check but never would answer back. They even left me on the phone till I would hang up. I once waited an hour to see how long they would leave me hanging. Worst scam of a debt collector ever. They just take and give you the finger when you call them.

  • Elsworio345

    The best experience I had with this company is when they charged my credit card for a payment on an old bill I didn’t even know I had. I called to ask why and how they got my credit card number and charged it without permission. They kept telling me to hang on and they would check but never would answer back. They even left me on the phone till I would hang up. I once waited an hour to see how long they would leave me hanging. Worst scam of a debt collector ever. They just take and give you the finger when you call them.

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