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Express Debt Settlement Takes 17K and Refuses Refund? WTH

My friend Damon Day published an article today about a consumer that contacted him for help in securing a refund for debt relief services.

The story goes that Dinah spoke to a sales rep who identified himself as being part of Freedom Debt Relief but then signed Dinah into a program with Express Debt Settlement. Dinah then paid $17,000 in fees to Express Debt Settlement who was working with Simon & Bocksch.

After paying $17,000 in fees and without a single debt settled and having been sued by included creditors three times and now having a wage garnishment, Dinah asks for a refund. Seems totally reasonable. In fact it sounds generous on Dinah’s part that was all she was going after.

Instead what Dinah got was the following email Damon is reporting from Ari Dinov, the president of Express Debt Settlement.

I am glad you have sent a dozen emails in the last 2 weeks because this is all evidence that I have, that you are constantly harassing me and my company.

I am advising you to stop immediately or I will have no choice but to file a lawsuit against you for slander, defamation of character and harassment.

Like I mentioned to you previously you signed a 5 year contract with my company and you are only 1/3 of the way through, your expectations have been unrealistic especially because you knew that your fees are collected in their entirety upfront as referenced in the customer agreement that you read and signed.

I have further advised you that it would be in your best interest to remain in the program because your fees have already been paid and we will be able to settle some of your accounts in the next few months, however you keep harassing me, my company and my employees with “insane” acquisitions and metaphors .

I am giving you 1 final warning to stop or the next time you hear from me will be from my attorney’s filing suit against you.

But wait, that’s not all. Read the rest of the story here.

Express Debt Settlement Takes 17K and Refuses Refund? WTH
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About Steve Rhode

Steve Rhode
Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. You can learn more about Steve, here.
  • Damon Day

    Yes, these guys are a real piece of work. One of the worst I have seen so far. I am still trying to grasp how Ari Dinov can even sleep at night. To steal 17,000 from someone who comes to you for help and do nothing but make it worse, and then threaten to sue the consumer if they don’t stop contacting you is beyond my scope of comprehension. In addition to making sure the FTC and the appropriate AGs are aware of this instance and every other instance I can find with other consumers, (and I already know there are a lot), I am going to do my best to make sure every consumer knows how these guys operate as well. Every day they are allowed to stay in business, they are just racking up more victims. Time to put the Kibosh on these guys

  • http://DamonDay.com Damon Day

    Yes, these guys are a real piece of work. One of the worst I have seen so far. I am still trying to grasp how Ari Dinov can even sleep at night. To steal 17,000 from someone who comes to you for help and do nothing but make it worse, and then threaten to sue the consumer if they don’t stop contacting you is beyond my scope of comprehension. In addition to making sure the FTC and the appropriate AGs are aware of this instance and every other instance I can find with other consumers, (and I already know there are a lot), I am going to do my best to make sure every consumer knows how these guys operate as well. Every day they are allowed to stay in business, they are just racking up more victims. Time to put the Kibosh on these guys

  • NSU723

    What a scam.

    Like I posted previously since there are attorneys involved I think the best thing to do in order to get their attention and some answers is to file a formal Complaint with the Florida Bar Association they will get you some kind of answer and discipline the attorneys if they find they are misleading people.

    Attorneys hate to get Bar Complaints and will respond to your complaint if they get one (they are required to under the Florida Bar Rules). This will be your best avenue. You can file a formal complaint with The Florida Bar: 651 E. Jefferson Street, Tallahassee, Florida 32399-2300. Their Website is http://www.flabar.org and phone #(866) 352-0707.

    There is a complaint form you can download on their website: http://www.floridabar.org/TFB/

    You need to make the complaint in one or each attorneys name of “Simon & Bocksch” not the law firm in general.

    I think Steve mentioned in his response to another post that their are 3 attorneys: “Ronald M. Simon, Rachelle Bocksch, or Marina Braginskaya”. But you should verify the actual attorneys involved with this.

    I hope this helps you get your money back.

  • NSU723

    What a scam.

    Like I posted previously since there are attorneys involved I think the best thing to do in order to get their attention and some answers is to file a formal Complaint with the Florida Bar Association they will get you some kind of answer and discipline the attorneys if they find they are misleading people.

    Attorneys hate to get Bar Complaints and will respond to your complaint if they get one (they are required to under the Florida Bar Rules). This will be your best avenue. You can file a formal complaint with The Florida Bar: 651 E. Jefferson Street, Tallahassee, Florida 32399-2300. Their Website is http://www.flabar.org and phone #(866) 352-0707.

    There is a complaint form you can download on their website: http://www.floridabar.org/TFB/

    You need to make the complaint in one or each attorneys name of “Simon & Bocksch” not the law firm in general.

    I think Steve mentioned in his response to another post that their are 3 attorneys: “Ronald M. Simon, Rachelle Bocksch, or Marina Braginskaya”. But you should verify the actual attorneys involved with this.

    I hope this helps you get your money back.

  • Dinah

    Jason,
    I e-mailed Dan Gordon (supposedly the agent for Freedom Debt Relief) along with; Atty. Jon Simon the lawyer for EDS; Jim Van Every my other contact person with EDS; Ari Dinov the President of EDS and NoteWorld the piggy bank. I asked how did I became the victim of EDS instead of FDR. The website of FDR promised MONEY BACK GUARANTEE and now EDS refuses to return my money although they know they are incompetent. I volunteered my own theory. Since they were aware from the very start that the program I signed up for was impossible, they threw my file to the “bite the dust” account, the Express Debt Settlement or rather, “Express Death Settlement”. I mentioned that when I saw the happy employees of Freedom Debt Relief on their web site, I should have not interpreted it as a sign of a legitimate company. That should have been my red flag. Leeches are happy when fed.
    That was my crime!

  • Dinah

    Jason,
    I e-mailed Dan Gordon (supposedly the agent for Freedom Debt Relief) along with; Atty. Jon Simon the lawyer for EDS; Jim Van Every my other contact person with EDS; Ari Dinov the President of EDS and NoteWorld the piggy bank. I asked how did I became the victim of EDS instead of FDR. The website of FDR promised MONEY BACK GUARANTEE and now EDS refuses to return my money although they know they are incompetent. I volunteered my own theory. Since they were aware from the very start that the program I signed up for was impossible, they threw my file to the “bite the dust” account, the Express Debt Settlement or rather, “Express Death Settlement”. I mentioned that when I saw the happy employees of Freedom Debt Relief on their web site, I should have not interpreted it as a sign of a legitimate company. That should have been my red flag. Leeches are happy when fed.
    That was my crime!

  • Robert Steven

    Hi,

    I am Robert Steven working for some financial sites (namely:Debt, credit, mortgage).While surfing net today I came across your blog ( cure4debt.com).I found that it has many articles written on debt and other financial topics. I liked it a lot because of quality and for rich content. I would like to appreciate your hard working on your blog.

    I am impressed with your site as it is helping people in taking their financial decision. So, I would like to send an article for a guest post in your site based on your theme. My article will be unique and quality one article and also help your site to get more traffic. In return you will get a back link from a quality site.

    Please reply me as soon as possible whether I can be able to contribute my article here.

  • theomglady

    I hate to say it, but there are numerous complaints about debt settlement companies. I looks more like a scam to get people’ s money and do absolutely nothing.

  • http://www.omgihatedebt.com theomglady

    I hate to say it, but there are numerous complaints about debt settlement companies. I looks more like a scam to get people’ s money and do absolutely nothing.

  • Jason Taylor

    Can we see the supposibly- “insane” acquisitions and metaphors

  • Jason Taylor

    Can we see the supposibly- “insane” acquisitions and metaphors

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