A consumer who owed Citibank in Indonesia is reported to have been murdered after complaining about his growing Citibank debt. This is the second recent criminal case filed which involves Citibank employees. The other involved embezzlement from a customer account by a Citibank employee.
The Jakarta Post is reporting:
“Citibank customer Irzen Octa, who was also the secretary-general for the National Unity Party (PPB), was allegedly killed by the three suspects after complaining that his credit card bill was inflated from Rp 48 million (US$5,300) to Rp 100 million at the bank’s branch office in Jamsostek Tower in Central Jakarta.
“The motive for the murder was debt and the inconsistent figures on the credit card bill,” South Jakarta Police chief detective Sr. Comr. Budi Irawan.
Budi said the victim came to the bank branch to complain about his credit card bill, which showed a total of Rp 100 million, significantly higher than the Rp 48 million he expected.
Unable to handle the complaint, a Citibank employee and two debt-collectors, none of whom were named by police, took Irzen to the fifth floor of the building where they killed him.
“We found traces of blood on the curtains and walls,” Budi said, adding that Irzen’s body was found early Tuesday on the fifth floor.” – Source
It kind of makes getting some annoying calls from a debt collector here in the U.S. seem a lot tamer.Citibank Debt Collectors Reportedly Killed Debtor for Complaining About Credit Card Balance by Steve Rhode