Latest Posts
Home > Debt Relief Industry > Business Models > Suspicious New Life Financial Solutions Contract Has Me Very Concerned – SCAM

Suspicious New Life Financial Solutions Contract Has Me Very Concerned – SCAM

A credit counselor tipster (send in your tips here) sent me in a consumer agreement for a company called New Life Financial. Immediately after looking at the contract and then visit the website my radar was going off.

Suspicious New Life Financial Solutions Contract Has Me Very Concerned   SCAM

It seems the company that offers a service where they review the finances of a consumer and then guide them to a debt management or debt settlement program.

Our Financial Consultants are highly trained and experienced in the Debt Relief industry and can offer insight into all the tools necessary for obtaining debt consolidation or mortgage refinance loans as well as enrolling in debt management or settlement services. – Source

And what does New Life Financial charge for this service? In the client agreement I have in hand they charged three NoteWorld collected payments that totaled $5,628.

The New Life Financial Solutions (NLFS) contact says that for $5,628 the company is going to provide:

financial consultation and referral service, through which NLFS will conduct a financial appraisal, gather all of your financial information necessary to obtain a complete file for financial consultation and referral to 3rd parties.

NLFS advises, counsels, and tries to assist you in placing your debts with a 3rd party service provider most suitable for your particular situation.

It appears in the agreement the referrals will be to companies “who will attempt to negotiate settlement of the debts, reduction of interest rates, refinances, debt modifications, tax debt, tax liens, lien strips, etc.”

And then there is this cute little line, after charging the consumer $5,628 they then say and oh by the way, “NLFS is a fully independent service provider and is not affiliated in any way with the 3rd parties and is not responsible for their performance with regards to the services they provide.”

Who Are They?

The New Life Financial mystery deepens when you try to figure out who they are or where they are.

The website only lists an email address to contact them on and the only telephone number I found, on the agreement, 855-756-2444. That phone number has a bunch of comments about it on 800notes. One in particular says it was related to EMA. Remember that as you read.

Even their about us page is vague and in fact does not say anything about who they are.- Source. For $5,862 I’d want to see more, much more.

Suspicious New Life Financial Solutions Contract Has Me Very Concerned   SCAM

The domain name, newlifeconsultants.net, was registered on November 10, 2010 and sites on a GoDaddy.com server with thousands of other sites.

According to corporate records, New Life Financial Solutions, Inc. is located at PO Box 595, North Hollywood, California 91603. The officers are Joseph Shamolian. The company was incorporated on August 30, 2010.

Suspicious New Life Financial Solutions Contract Has Me Very Concerned   SCAM

Records also show that EMA Nationwide also has Joseph Shamolian as an officer of the company.

Suspicious New Life Financial Solutions Contract Has Me Very Concerned   SCAM

EMA Nationwide was the subject of a recent notice by the State of Wisconsin for operating in the state without being properly licensed. – Source

EMA was also mentioned in that 800Note comment I mentioned. Here is what it says:

they claim they are part of EMA (expense management america)…dept consolidaters. idk if its a scam or not anymore, i went along with it and even signed online documents and they will call you back if you leave voicemails, but if they say “lemme do blah blah blah and call you back or please hold on” they hang up and you dont hear from them. Caller: “new life consultants”

Intrigued

It appears New Life Financial is or was looking for employees in Montreal, Canada. – Source

AMAZING EARNING OPPORTUNITY FOR FULL TIME CANDIDATES!
OLD MONTREAL COMPANY LOOKING FOR EXPERIENCED SALESPEOPLE!
CALL US IMMEDIATELY AT 1-855-756-2444 EXT. 1010
MUST SEND RESUME TO BE CONSIDERED: [email protected]
We are a company dedicated to helping consumers with their financial needs. This is your opportunity to take your career to the next level! Our sales agents educate, inform and help consumers re-gain control of their financial situation through innovation, integrity and an excellent customer experience.
All members of our team share a common enthusiasm and commitment to have fun while having a significant impact on people’s lives and financial futures.
Our program allows consumers to significantly lower their monthly output of payments to creditors. All in all, your job is to simply introduce our services to our clients, while providing them with all the necessary information for a solution.
We currently have immediate openings. The individuals we are searching for must have:
• A minimum of 2-5 years of PHONE SALES EXPERIENCE
• A DETERMINED & COMMITTED attitude
• A POSITIVE & FRIENDLY personality
• A STRONG WORK ETHIC, PUNCTUAL AND RELIABLE
• High levels of SELF-MOTIVATION
Our employees enjoy:
• A fun and casual work environment in a conveniently located and state of the art facility
• Fast growth potential
• Office located in close proximity to all downtown Colleges and Universities
• Bus stop located in front of building
• Close proximity to Metro
• Indoor parking available
• Performance based salary including monthly bonuses up to:
Financial Analysts will earn monthely salary based on a recurring business model.
Contact us to join our team today! Apply Now as positions are limited!
Phone. 1-855-756-2444 ext.1010 Email. [email protected]Source

But here is the kicker, I remember seeing an advertisement that was very similar to this so I went hunting for it. And I found it.

It was an advertisement looking for Debt Underwrites for a “dynamic debt settlement company,” and guess what the name was, EMA. – Source, Source.

So if the sales reps they were hiring under EMA work for a “dynamic debt settlement company” then why would a consumer need to pay New Life Financial to refer them to a debt settlement company. I think they already know one and it’s them.

NoteWorld is Involved

I was under the impression that NoteWorld only worked with the best companies and they had said they’d ditched all of their upfront fee clients but this consumer agreement in hand that wants three payments of $1,876 contains an agreement for NoteWorld services.

Suspicious New Life Financial Solutions Contract Has Me Very Concerned   SCAM

The Full Client Agreement

Suspicious New Life Financial Solutions Contract Has Me Very Concerned   SCAM

Suspicious New Life Financial Solutions Contract Has Me Very Concerned   SCAM

Suspicious New Life Financial Solutions Contract Has Me Very Concerned   SCAM

Suspicious New Life Financial Solutions Contract Has Me Very Concerned   SCAM

It’s a Stinker

This pitch from New Life Financial Solutions is a stinker. I would not advise anyone that asked me about this offer to go with it but I’ll let you make up your own mind.

And here is where we prepare for the attacks in the comments to begin.

6-8-2011: Upgraded This Company to SCAM

Based on the comments submitted by an employee. I’m upgrading my rating of this company to SCAM.

Why I stopped at New Life Financial:

  • We’re supposed to say were located in California. I had told one of the people I called that we were located in Montreal and when I mentioned this to a junior he got upset. “Why can’t we say were from Montreal?” I asked a senior “Because Americans don’t trust Canadians”. I don’t believe there should ever be a reason for being dishonest. Dishonesty is unethical.
  • I’m on at a seniors desk and I see 12 missed calls – how am I supposed to respond to a concerned voice over the line that “yes, unlike the other companies – we DO answer your calls”?
  • Several people were frustrated on the other end of the line because they were “not interested in the service” and kept “being harassed by” us. Once I mention this to one of the seniors he said that there was a problem with the system but that the receptionist would take care of it and that the people would stop receiving calls in “three to four weeks”. What kind of response is that?
  • A woman on the line sounds completely defeated because she is worried that she will be scammed once again – I convince her that we care for her future and finally she tells me “I want to trust you” – I put her on hold for a moment and head to one of the seniors to ask him “Are we really helping these people?” (worried that I might be hurting a woman who has already been scammed by another company known as ‘New Balance’) – “what kind of question is that?” he responds and starts to show me customer testimonials. I continue “I don’t want to be making money off of people if it means hurting them” the senior responds “me neither. Unless it means getting a Ferrari!” and laughs
  • Why should we have to ask for peoples’ social [security] number?
  • I would never give mine over the phone. What gives me the right to ask other people for theirs?
  • And how am I a junior financial analyst? I don’t analyze anything – all I do is write down peoples debts and convince them to give me their social [security] number
  • I finally get an insurance number and a valid candidate (anyone with debt over 7000) – I reach out to a senior while he works on closing the deal. The senior speaks to the woman on the line and before putting her on hold tells her “cross your fingers – hopefully this deal with go through the system”. The senior spends a lot of time talking to me while she is on hold – I suggest that the woman is waiting on the line so he should get back to her. He finally gets back on the line with her and tells her “sorry about the delay ma’am but I’m glad to say that I have good news for you – the deal went through the system so congratulations!”. What system? The senior was not putting anything through the computer while talking to me – there wasn’t any “system” her information was going through.
  • I made two sales within my first 5 hours on the job – without having any real understanding of what the company does.

Suspicious New Life Financial Solutions Contract Has Me Very Concerned   SCAM
Get Out of Debt Guy – Twitter, G+, Facebook

I can always use your help. If you have a tip or information you want to share, you can get it to me confidentially if you click here.

Suspicious New Life Financial Solutions Contract Has Me Very Concerned - SCAM by

Share This and Spread the Word

About Steve Rhode

Steve Rhode
Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. You can learn more about Steve, here.
  • http://GetOutOfDebt.org Steve Rhode

    New Life Financial Solutions, 1st United Consultants, and Expense Management America Exposed by Get Out of Debt Guy and Nailed by FTC – http://getoutofdebt.org/46462/new-life-financial-solutions-1st-united-consultants-and-expense-management-america-exposed-by-get-out-of-debt-guy-fucking-nailed-by-ftc

  • Stella

    I am now attempting to file a complaint with the Texas Attorney General…ofcourse, they need NLFS address.  I remember sending them a pile of my debts, but unfortunately did not keep their address on file….does anyone have their address????  “Steve Davis informed me in in a “telephone” conversation that there was going to be no need to spend any further moneys and then when I was finally contacted by the “3rd Parties”, guess what, they wanted their fees tooooooooo!!!!! I am now out of $3400 and they refuse to refund my money.
    We should all get together and file a “class action suit”…contact

    • Betty

       Is there a class action suit yet?…I’m in

      • Betty

         A friend had referred this company to me as I am on unemployment and
        needed assistance in paying money towards my taxes for my house. I
        called the company on 12/21/11 and spoke to a Jack Bennett who then said
        that I needed to give personal information for verification and initial
        application process to see if I was eligible for assistance from their
        services…after I had given my e-mail/address/checking account#, and
        social #, he put me on hold then returned to say that they could help me
        if i would give $500 a month for six months to be withdrawaled between
        the 1st and 5th date of the month- I said no wait there is no way I
        could do that as I’m on unemployment receiving only $447 every 2 weeks
        and that and that I didnt even know about this company and its services.
        He gave me a web sight http://www.NewLifeConsultants to take a look at as well
        as a verisign in my e-mail. I told him I was not interested in the
        services. And he stated ok then if you change you mind hit review on the
        verisign e-mail and type in my name.

        The call ended and I
        called my credit union about this company and its services they told me
        to call New life back and tell them to destroy my information and state
        again that I did not want their services.I did just that and spoke to
        Jack Bennett personally and he reassured me that he would destroy my
        information and that they would not withdrawal out of my account. I
        continued to receive verisigns in my e-mail.

        On 1/9/12 New Life
        withdrawaled $500 out of my checking account and I received a
        insufficient funds statement in the mail from my credit union on the
        14th which was a Saturday I had to wait til the 17th after the holiday
        to deal with this situation. I contacted this ACH
        company(noteworld…also a debt consolidation company) while at the
        credit union to report that It was an unauthorized tranaction and they
        gave me a separate # for New Life(1-888-362-7077).

        I then went
        home to contact New life 1st by the 1-855-756-2444 in which i got
        automated response and second the 1-888-362-7077 in which ispoke to a
        person who connected me to Jack Bennetts voicemail-I hung up and called
        back and a and a man answered so Betty you want to talk to Jack?! Yes
        for those of you who can’t get through to them they have caller ID! I
        told this person that their was a unauthorized withdrawal and that I
        formally request that it be put in writing that that there is know
        services by his company in regards to myself…he said that he would
        have to have someone else call me back…about a half hour later another
        person called and said that it would have to go to technical
        investigation to see if I signed the e-mail. I did NOt sign anything.
        And im still getting verisign-s in my e-mail from this Jack Bennett.
        Needless to say police report filed/credit bureaus fraud alerted/federal
        trade commision filed/BBB filed/!!!!!!!!This company is a scam!

      • Bob

        Page 12 of Journal de Montreal on Friday sept 28 has a very interesting article you should look at.

      • Blstumpo

        Bob- can u copy paste it…for me?

  • Rachel

    I wish I would have seen this article a few weeks ago, before I signed my contract with them!

  • Gwmayers1

    hi kelbmw! i’m having the same problem with NLFS. This company has to be STOPPED. They’re preying on poor innocent and vulnerable people who are trying they darnest best to survive in this economy.I am a 63 year old woman living on a fixed income because of very bad work injury.NLFS promised me that they’d help me lower my mortgage and other debt. After 5 months and $3000 later they tranfered my files to an attorney who is now asking for another $3900, according to the attorney;nothing cant or wont be done until he gets his 3900.I wish that NLFS had told me all about these excessive fees upfront. The gentleman who signed me up wont answer any of my phone calls nor return any of  my messages. I’ve depleted all my savings, have no more money left, and about to lose my home. NLFS IS DEFFINELY A SCAM…………PLEASE BEWARE

  • Ebell

    I have been solicited by phone with not up front fees.  They indicate they are and are of one of the Credit Bureaus.  Then they asked for my Social and birth date to move me ahead to someone that could run the numbers for me.
     Not comfortable with this.

  • Thisiskaykay

    I took this job with them on Monday thinking that the place was a scam and it turns out I  was right, I will not be returning to this office.
    One thing I  could never get past was the social insurance number, they told me that in the states it is very common to give out ur socials where as in canada it is not.
    Not knowing how it is for americans, i went and believed that this could be true, because I dont know the lifestyle. Then they told me I should not say Montreal but I should say california, then they said if u do end up saying Montreal, to let them know you did so they could go along with it.    What a bunch of bullshit!  I will  be showing this site along with other sites I have found on new life financial.  Thank you for opening my eyes.

  • guest

    hope dan and james end up in jail for the rest of their lives

  • Guest

    Hello all,
    I recently was employed by EMA/New Life Financial. Although the name of the company changed a few times in my week and a half stay there (EMA:New Life Financial to New Life Financial to New Life Consultants). Once employed there, the work contract that they have you sign gives them the right to fire you at any point without notice or reason. They also retain the right to just stop paying you whatever money they owe you once you’ve quit or been fired. Their payment schedule has an employee being paid once a month, on the last day of the month. They start employees working halfway through the month, so that the employee would not receive their first paycheque for six weeks, as NLF refuses to pay you at the end of the month that you start working. Keep in mind, that NLF reserves the right to fire you at any point without paying you the balance that they technically should owe you.  In the first week of employment, the ceo’s (including Dan Michaels, who is really just a transparent and manipulative douchebag. He believes in “The Secret”, which I think explains much about his intelligence and personality) ensure you that there is no pressure to make sales immediately, and that they allow their employees to have a few months to get comfortable with the job before they would consider terminating employment. The training consists of watching hipster sales videos that Dan likes, but are really just useless. They provide you with free food before and during work, as well as energy drinks. They work quite hard to gain your trust and convince you that their program is not a scam, and that they are in favour of a relaxed work environment. They really push the idea of how easily and quickly all of the new employees will become wealthy (earning 10-70 grand a month), and how likely a fast promotion will come, as they are ‘expanding the company’. The following week, their personalities changed completely, as they continuously barraged the employees with nonsensical backwards motivational techniques. They were always very inconsistent with what they told their employees (Ex: ‘No one’s putting pressure on you’, followed by “The only person who should be putting pressure on you, is you!”, followed later by “No pressure, but the seniors managers will be walking around evaluating you. But you shouldn’t be putting pressure on yourselves.” At one point, we were yelled at to be positive and happy. Through the second week of employment, NLF hired thirty new employees (They had hired a large group of employees two weeks prior, of which I was included). On the third day of the second week, we were given a ‘motivational speech’ where we were explained the difference between losers and winners in life, implying that we were losers. It was all very superficial and meaningless. At this point, they explained to us that they had hired 30 new employees, and that by the end of the week, four of my hired group would be fired. From what I can gather, New Life just cycles through employees, enticing them with the promise of “big money’ and then firing them and hiring others to replace them, so that they have minimal employee fees. 
    In addition to this, employees are expected to stay anywhere from fifteen to two hours late after work should end, if quotas are not met. If anyone has an issue with this, very few exceptions are made (you’re told not to come back if you can’t deal with staying late). The work days were from 10 – 7, so on days where one is expected to work two hours late, they would be working from 10 – 9 (11 hours), with no increase in pay, unless you happen to make a sale within the two hours).As far as the debt reduction program, it was a complete joke. We had a script to read from, that lead clients to believe that we had been sent their file from their creditors, and that we already had all their information. In reality, Dan had bought the leads from the creditor company’s, and the “Files” that were “placed on our desk today” consisted of an auto dialer with all the leads he had bought registered on it. The most information we ever had was a persons name, address and phone number, and often that was incorrect. Many of the leads had no name included at all, though employees were still expected to address these clients by asking for a random name, and then when the client would say that we had the wrong number, we were to ask who we were speaking to, note their response, and pretend as though we were simply “looking at the wrong file”, and that we had intended to reach this person all along. We had to do this for legitimate wrong number as well. In the script, we have to ask for the clients social security number, although the way in which we were to retrieve this information was completely fraudulent. Employees at New Life Financial/Consultants never have the clients social number on file, though when we ask for this piece of information, the script is as follows “Now, (name) I Just need to verify that you are who you say you are, and not someone posing as yourself, so if you could just give me the first 3 digits of your social… and the next 2… and the last 4…” 
    The program boasts that it is a third party broker company, that has no conflict of interest, but also, that they have connections, so they are able to get the best approval ratings and debt negotiations. 

    All in all, a very suspicious and possibly illegal operation. I think that there is some sort of law suit against Dan Michaels for his previous UFV company. A fellow ex-employee told me that there is possibly a warrant or something of that sort for him in the states. It wouldn’t really surprise me. He’s just toxic slime.  

    • http://GetOutOfDebt.org Steve Rhode

      Thanks for the information. If you remember any more of the scripts, such as pretending to be in the U.S., then please let me know.

      Your tip about Dan Michaels was interesting. A Dan Michaels was the CEO of United Vision Financial that was located in California. The company has an F rating with the BBB (source) and appears to have it’s license revoked in CT and CA. There are certainly not raving fans of Dan and this thread showed people were looking for him. This one also.

      I did find at least one 2009 lawsuit, as you mentioned. This was against United Vision Financial Realty. Inc., Dan Michaels and a Jeremy Zaft. The suit alleged:

      On or about August 28, 2006, Defendant Zaft approached Plaintiffs telling them that he was the loan officer for Defendant UVFR, and solicited them to refinance their residence.

      Defendant Zaft advised Plaintiffs that he could get them the “best deal” and the “best interest rates” available on the market. Defendant Zaft knew or should have known that these assurances were false and misleading.

      Defendant Zaft advised Plaintiffs that he could get them 100% financing for their residence, that their loan would be a fixed rate loan. However, Defendant Zaft actually sold Plaintiffs a loan with an adjustable rate rider that had an interest rate that starting at 6.025%, a cap of 12.525%, and carried a 3 year prepayment penalty. Plaintiffs’ loan had a 10 year interest only feature, which would cause Plaintiffs’ loan to negatively amortize.

      Industry standard for broker fees are generally between 1%-2% of the loan value. Defendant UVFR received a loan origination fee of $11,000.00 and a yield spread premium of $13,130.00, this results in total broker compensation of $24,130.00. The compensation Defendant UVFR received is 14.17% of the Plaintiffs’ total loan value. Plaintiffs are informed and believe, and thereon allege that the broker fees are excessive and are in violation of the Home Owner and Equity Protection Act (“HOEPA”) § 32, California high cost mortgage.

      Plaintiffs called Defendant Michaels and Zaft to cancel the loan. Plaintiffs also completed the 3 day right to rescission. However, Plaintiffs were told several times that Defendants Michaels and Zaft were unavailable and Plaintiffs could leave a message. Plaintiffs did not receive a phone call back from Defendants Michaels and Zaft, nor did Plaintiffs receive any direction on how to send in the Right to cancel form.

      Defendant Zaft further advised Plaintiffs that if the loan ever became unaffordable, they would simply refinance it into an affordable loan, something Defendant Zaft knew or should have known was false and misleading. Defendant Zaft knew or should have known that these misrepresentations were designed to induce Plaintiffs to accept this loan to their detriment.The suit was later dismissed.

  • Wiiliam B

    Hi Steve, thank you for your info. Due to start with them this month here in Montreal. I notified them that I 
    reconsidered not to. Also made them aware of my findings. Again thanks for those such as your self that make it possible for us to believe that good people are also in abundance.
    Bob

  • Princess1980

    I
    got the call several times last week and today, Monday, so I when I
    answered I knew right away that it was them I shouted for them to stop
    calling me and screamed my number at them and then hung up, I called
    them back SCREAMING at them my number and to have them STOP calling me, I
    then proceeded to to this about 10 times, one right after the other, on
    the last called I yelled and told them I hope they are as annoyed as I
    was! I also got to their messaging system where I left 15 messages with
    my number and SCREAMED that they STOP calling! Maybe they don’t care but
    it felt great to put all my anger into it! ;)
    Caller: New Life Financial Сaller ID: 800 Service, 855-756-2444

  • JKS

    I have recently had a similar experience with this New Life Financial Solutions company.  They sent me all the documents for “electronic signatures” and the representative I spoke to, John Kane and his assistant Matt somebody, GUARANTEED me that no one would try to draft funds from my bank….. that my bank info was needed just to verify that I was who I said I was.  But they did want me to send them $823+ for 6 months as “money to start the negotiation process with my mortgage lender, Wells Fargo. 

    Well, thankfully, immediately after this phone conversation I started smelling a VERY stinky rat and closed me bank account just to insure they couldn’t steal from me.  Guess what…. yup.  they tried to draft my bank account.  Granted I don’t care for Wells Fargo much and would have loved to lower my mortgage amount and payment….. so I contacted them to see if they ever did stuff like this with this company.  They said ABSOLUTELY NOT!

    I guess I just really wanted this to be a legitimate option for lowering my debt….. but thankfully I paid attention to that inner antennae that was flashing SCAM ALERT and was able to keep my funds in my bank and my credit score intact and my mortgage payments currentl.  Whew! 

    I know there are so many people that may not be as fortunate as me to get out unscathed.  Like I said before, we all WISH this was a legitimate way of lowering our debt.

  • JKS

    I have recently had a similar experience with this New Life Financial Solutions company.  They sent me all the documents for “electronic signatures” and the representative I spoke to, John Kane and his assistant Matt somebody, GUARANTEED me that no one would try to draft funds from my bank….. that my bank info was needed just to verify that I was who I said I was.  But they did want me to send them $823+ for 6 months as “money to start the negotiation process with my mortgage lender, Wells Fargo. 

    Well, thankfully, immediately after this phone conversation I started smelling a VERY stinky rat and closed me bank account just to insure they couldn’t steal from me.  Guess what…. yup.  they tried to draft my bank account.  Granted I don’t care for Wells Fargo much and would have loved to lower my mortgage amount and payment….. so I contacted them to see if they ever did stuff like this with this company.  They said ABSOLUTELY NOT!

    I guess I just really wanted this to be a legitimate option for lowering my debt….. but thankfully I paid attention to that inner antennae that was flashing SCAM ALERT and was able to keep my funds in my bank and my credit score intact and my mortgage payments currentl.  Whew! 

    I know there are so many people that may not be as fortunate as me to get out unscathed.  Like I said before, we all WISH this was a legitimate way of lowering our debt.

  • Steve Rhode

    I would suggest you follow this process, step-by-step.

  • Ronald

    do you know of anyone that got a refund from New Life Financial, or can u tell me how to get one.

    how can i get a refund from new life financial

  • Ronald

    do you know of anyone that got a refund from New Life Financial, or can u tell me how to get one.

    how can i get a refund from new life financial

  • Jessica

    To Whom It May Concern:The purpose of this letter is to officially cancel my account with New Life Financial. I enrolled in this program because I was under the impression that I would benefit from it by paying my creditors, and becoming debt free. Unfortunately, enrolling in your program has had the opposite effect. A complete and total lack of communication, on the part of New Life Financial, has left me feeling lost and even worse off than I started.

    Among the creditors that I have enrolled in the program is Wells Fargo, the company that finances my automobile. When I enrolled my automobile into the program, my payments were up to date. I was also in regular contact with my account representative, Mr. Steve Davis. I was led to believe that my creditors, including Wells Fargo, were contacted by my representative and made aware that I was making every effort to work with them by consolidating with New Life Financial. Long story short, that never happened. I was made many promises, but none were followed through on. 

    When I enrolled in the program, I was told that I may receive many calls from my creditors, who would probably want to work with me directly-so, I initially ignored the phone calls. I was made aware that New Life Financial wasn’t helping me “become debt free” when I was given a final ultimatum by a Wells Fargo representative-make payments or they would repossess my automobile. I was also made aware that they had never been contacted, and that they hadn’t received a payment in months. The representative was attempting to verify the address of my employer, so if a payment was not made, they could send a towing company with an order to repossess. I immediately called New Life Financial hoping to get in touch with Mr. Steve Davis, but despite my repeated efforts, he was unavailable and made no attempts to return my calls. I called New Life Financial many times, and explained my dire situation to various tellers. Each time I called I was given different excuses-“Mr . Davis is in a meeting”, “Mr. Davis is on another call-I’ll give him a message”, and lastly, “Mr. Davis is gone for the day”. Two full days with many unanswered phone calls made me feel absolutely hopeless, and extremely frustrated.

    At this time, I have made a post dated payment to Wells Fargo to stop the repossession process. Wells Fargo never even received a phone call from New Life Financial-the company that was going to help me through this difficult time. Before, I was struggling to make my payments on time, but I was doing it. Now, instead of struggling, I am three car payments behind. Is this how you help people?? I have made three full payments to New Life Financial, and was looking forward to a sense of relief and peace of mind concerning my debt issues. Why have I heard so many promises? Why has Mr. Davis lied to me about conversations with his supervisor as an attempt at putting me off? In my last phone call with Mr. Davis, all he could tell me was that I was only one in ten to have these kind of results, and that, unfortunately, my money won’t get refunded due to “company fees”. I refuse to pay fees for services that are clearly not being rendered. I put my trust in you, I have given you my personal information, and I have advised others to put their trust in you as well. 

    As one of your very unsatisfied customers, I am begging you to be upfront and honest with your customers. Don’t make promises that will not be fulfilled. I have shed so many tears hoping and waiting for a simple phone call to provide me with answers about my Wells Fargo account. What I want from you today is a complete refund for the money I have paid in so far-so, that I can be sure that my bills are being paid. I am a single mother with a three year old. I struggle financially, and cannot afford to lose over nine hundred dollars to a company that has failed so miserably at helping me move forward. I now know that none of my other creditors have knowledge of my intent to get my debt settled. My automobile is incredibly important in my life. It is literally the vehicle that allows me to get back and forth to work to provide for my family. 

    I am reiterating that due to the fact that my situation is being completely neglected by Mr. Davis and New Life Financial, I would like to end my enrollment in your program and receive a complete refund for the money that I have paid to date for services not rendered. I am hoping that you will be able to meet my requests, and that I can somehow better my situation on my own. If you are unable to meet my requests, I will have no choice but to forward a copy of this letter, and to make a formal complaint with the Better Business Bureau. 

    Thank you for your time and prompt response. 

    Sincerely, 
    Jessica

  • Jessica

    To Whom It May Concern:The purpose of this letter is to officially cancel my account with New Life Financial. I enrolled in this program because I was under the impression that I would benefit from it by paying my creditors, and becoming debt free. Unfortunately, enrolling in your program has had the opposite effect. A complete and total lack of communication, on the part of New Life Financial, has left me feeling lost and even worse off than I started.

    Among the creditors that I have enrolled in the program is Wells Fargo, the company that finances my automobile. When I enrolled my automobile into the program, my payments were up to date. I was also in regular contact with my account representative, Mr. Steve Davis. I was led to believe that my creditors, including Wells Fargo, were contacted by my representative and made aware that I was making every effort to work with them by consolidating with New Life Financial. Long story short, that never happened. I was made many promises, but none were followed through on. 

    When I enrolled in the program, I was told that I may receive many calls from my creditors, who would probably want to work with me directly-so, I initially ignored the phone calls. I was made aware that New Life Financial wasn’t helping me “become debt free” when I was given a final ultimatum by a Wells Fargo representative-make payments or they would repossess my automobile. I was also made aware that they had never been contacted, and that they hadn’t received a payment in months. The representative was attempting to verify the address of my employer, so if a payment was not made, they could send a towing company with an order to repossess. I immediately called New Life Financial hoping to get in touch with Mr. Steve Davis, but despite my repeated efforts, he was unavailable and made no attempts to return my calls. I called New Life Financial many times, and explained my dire situation to various tellers. Each time I called I was given different excuses-“Mr . Davis is in a meeting”, “Mr. Davis is on another call-I’ll give him a message”, and lastly, “Mr. Davis is gone for the day”. Two full days with many unanswered phone calls made me feel absolutely hopeless, and extremely frustrated.

    At this time, I have made a post dated payment to Wells Fargo to stop the repossession process. Wells Fargo never even received a phone call from New Life Financial-the company that was going to help me through this difficult time. Before, I was struggling to make my payments on time, but I was doing it. Now, instead of struggling, I am three car payments behind. Is this how you help people?? I have made three full payments to New Life Financial, and was looking forward to a sense of relief and peace of mind concerning my debt issues. Why have I heard so many promises? Why has Mr. Davis lied to me about conversations with his supervisor as an attempt at putting me off? In my last phone call with Mr. Davis, all he could tell me was that I was only one in ten to have these kind of results, and that, unfortunately, my money won’t get refunded due to “company fees”. I refuse to pay fees for services that are clearly not being rendered. I put my trust in you, I have given you my personal information, and I have advised others to put their trust in you as well. 

    As one of your very unsatisfied customers, I am begging you to be upfront and honest with your customers. Don’t make promises that will not be fulfilled. I have shed so many tears hoping and waiting for a simple phone call to provide me with answers about my Wells Fargo account. What I want from you today is a complete refund for the money I have paid in so far-so, that I can be sure that my bills are being paid. I am a single mother with a three year old. I struggle financially, and cannot afford to lose over nine hundred dollars to a company that has failed so miserably at helping me move forward. I now know that none of my other creditors have knowledge of my intent to get my debt settled. My automobile is incredibly important in my life. It is literally the vehicle that allows me to get back and forth to work to provide for my family. 

    I am reiterating that due to the fact that my situation is being completely neglected by Mr. Davis and New Life Financial, I would like to end my enrollment in your program and receive a complete refund for the money that I have paid to date for services not rendered. I am hoping that you will be able to meet my requests, and that I can somehow better my situation on my own. If you are unable to meet my requests, I will have no choice but to forward a copy of this letter, and to make a formal complaint with the Better Business Bureau. 

    Thank you for your time and prompt response. 

    Sincerely, 
    Jessica

    • Sandy

      Oh Jessica, my heart goes out to you. I was contacted by New Life Financial Consultants yesterday, they targeted my mortgage and my line of credit. They would reduce my interest and monthly payment  etc. I was to pay them and not my bank for four months, their lawyers would negotiate with my bank etc etc.. I was tempted, but got clear that too many things I didn’t like about it, and I didn’t go forward. I checked online to see if I was being a numbskull and missed an opportunity and now i see how they scammed so many people. If I can be of any help to you I would gladly. I live in Washington state, across the water from Seattle, in a town called Kingston. Please call if I can be of any help in telling the scam they tried to put on me. My number is206-715-1254 I am sending positive energy and prayers your way..take care . It just has to work out for you. Sandy

  • Edmera

    We were scammed out 1000s at the time they told us they had only taken 342.00 THEY ARE SCAMMERS! BEWARE BEWARE BEWARE!!!   YOU WILL BE SORRY!

  • Edmera

    We were scammed out 1000s at the time they told us they had only taken 342.00 THEY ARE SCAMMERS! BEWARE BEWARE BEWARE!!!   YOU WILL BE SORRY!

  • Comexclarity

    Omg, what a good post. I actually had an interview at this company yesterday and was told initially by the HR girl that my starting salary would be $18.75/hr PLUS commissions and bonuses. When I came home I wanted to verify this was true, so I e-mail again asking (since I forgot to mention it at the interview) and the guy who interviewed me immediately called my cell, because he saw the e-mail, and told me it was only a commission based job. That right away made up my decision, and I realised then I didn’t want to do take the job. I found the place to be pretty nice inside, but what I found weird is if they made over a billion dollars like they said, then why wouldn’t they just be running out of there OWN building? And not on the 6th floor amongst other companies. Anyway, glad I didn’t take it!

    Thanks again,

    Nina

  • Comexclarity

    Omg, what a good post. I actually had an interview at this company yesterday and was told initially by the HR girl that my starting salary would be $18.75/hr PLUS commissions and bonuses. When I came home I wanted to verify this was true, so I e-mail again asking (since I forgot to mention it at the interview) and the guy who interviewed me immediately called my cell, because he saw the e-mail, and told me it was only a commission based job. That right away made up my decision, and I realised then I didn’t want to do take the job. I found the place to be pretty nice inside, but what I found weird is if they made over a billion dollars like they said, then why wouldn’t they just be running out of there OWN building? And not on the 6th floor amongst other companies. Anyway, glad I didn’t take it!

    Thanks again,

    Nina

    • Matthew

      So are they in Canada or Ca

    • Matthew

      So are they in Canada or Ca

  • Angelgirlie_91

    Why I stopped at New Life Financial:
     
    -       We’re supposed to say were located in California. I had told one of the people I called that we were located in Montreal and when I mentioned this to a junior he got upset. “Why can’t we say were from Montreal?” I asked a senior “Because Americans don’t trust Canadians”. I don’t believe there should ever be a reason for being dishonest. Dishonesty is unethical.   
    -       I’m on at a seniors desk and I see 12 missed calls – how am I supposed to respond to a concerned voice over the line that “yes, unlike the other companies – we DO answer your calls”?
    -       Several people were frustrated on the other end of the line because they were “not interested in the service” and kept “being harassed by” us. Once I mention this to one of the seniors he said that there was a problem with the system but that the receptionist would take care of it and that the people would stop receiving calls in “three to four weeks”. What kind of response is that?
    -       A woman on the line sounds completely defeated because she is worried that she will be scammed once again – I convince her that we care for her future and finally she tells me “I want to trust you” – I put her on hold for a moment and head to one of the seniors to ask him “Are we really helping these people?” (worried that I might be hurting a woman who has already been scammed by another company known as ‘New Balance’) – “what kind of question is that?” he responds and starts to show me customer testimonials. I continue “I don’t want to be making money off of people if it means hurting them” the senior responds “me neither. Unless it means getting a Ferrari!” and laughs
    -       Why should we have to ask for peoples’ social insurance number?
    -       I would never give mine over the phone. What gives me the right to ask other people for theirs?
    -       And how am I a junior financial analyst? I don’t analyze anything – all I do is write down peoples debts and convince them to give me their social insurance number  
    -       I finally get an insurance number and a valid candidate (anyone with debt over 7000) – I reach out to a senior while he works on closing the deal. The senior speaks to the woman on the line and before putting her on hold tells her “cross your fingers – hopefully this deal with go through the system”. The senior spends a lot of time talking to me while she is on hold – I suggest that the woman is waiting on the line so he should get back to her. He finally gets back on the line with her and tells her “sorry about the delay ma’am but I’m glad to say that I have good news for you – the deal went through the system so congratulations!”. What system? The senior was not putting anything through the computer while talking to me – there wasn’t any “system” her information was going through.
    -       I made two sales within my first 5 hours on the job – without having any real understanding of what the company does

  • Angelgirlie_91

    Why I stopped at New Life Financial:
     
    -       We’re supposed to say were located in California. I had told one of the people I called that we were located in Montreal and when I mentioned this to a junior he got upset. “Why can’t we say were from Montreal?” I asked a senior “Because Americans don’t trust Canadians”. I don’t believe there should ever be a reason for being dishonest. Dishonesty is unethical.   
    -       I’m on at a seniors desk and I see 12 missed calls – how am I supposed to respond to a concerned voice over the line that “yes, unlike the other companies – we DO answer your calls”?
    -       Several people were frustrated on the other end of the line because they were “not interested in the service” and kept “being harassed by” us. Once I mention this to one of the seniors he said that there was a problem with the system but that the receptionist would take care of it and that the people would stop receiving calls in “three to four weeks”. What kind of response is that?
    -       A woman on the line sounds completely defeated because she is worried that she will be scammed once again – I convince her that we care for her future and finally she tells me “I want to trust you” – I put her on hold for a moment and head to one of the seniors to ask him “Are we really helping these people?” (worried that I might be hurting a woman who has already been scammed by another company known as ‘New Balance’) – “what kind of question is that?” he responds and starts to show me customer testimonials. I continue “I don’t want to be making money off of people if it means hurting them” the senior responds “me neither. Unless it means getting a Ferrari!” and laughs
    -       Why should we have to ask for peoples’ social insurance number?
    -       I would never give mine over the phone. What gives me the right to ask other people for theirs?
    -       And how am I a junior financial analyst? I don’t analyze anything – all I do is write down peoples debts and convince them to give me their social insurance number  
    -       I finally get an insurance number and a valid candidate (anyone with debt over 7000) – I reach out to a senior while he works on closing the deal. The senior speaks to the woman on the line and before putting her on hold tells her “cross your fingers – hopefully this deal with go through the system”. The senior spends a lot of time talking to me while she is on hold – I suggest that the woman is waiting on the line so he should get back to her. He finally gets back on the line with her and tells her “sorry about the delay ma’am but I’m glad to say that I have good news for you – the deal went through the system so congratulations!”. What system? The senior was not putting anything through the computer while talking to me – there wasn’t any “system” her information was going through.
    -       I made two sales within my first 5 hours on the job – without having any real understanding of what the company does

  • Kelbmw

    I think this company is horrible. I signed up because it sounded like a great idea. I did somethinking for a couple of days and thought this has to be to good to be  true. I called my mortgage company because New Life said they workm with Bank of  America all the time so I wanted to do some checking up on them. Bank of America said they do not know anything about New Life . I called New Life and the person I was working with told me I spoke to the wrong department at Bank of America, I asked for the number of the correct department and he said he will have Bank of America call me I said no I want the number he told me he will get back to me with the phone number. One week later I called him back and he acted like we did not have that conversation. So I told him I wanted to cancel because I could not trust his company. I was told I just miss understood everything. I was told my account was cancelled and was promised “2″ times that no payments would be taken out 2 1/2 weeks later. 2 1/2 weeks later a payment was taken out now everytime I call to talk to someone about getting my money back I get put on hold and they I get disconnected. Do not deal with this company. They will make you more in debt. I know have to go thru my bank for them to investigate the withdraw

  • Kelbmw

    I think this company is horrible. I signed up because it sounded like a great idea. I did somethinking for a couple of days and thought this has to be to good to be  true. I called my mortgage company because New Life said they workm with Bank of  America all the time so I wanted to do some checking up on them. Bank of America said they do not know anything about New Life . I called New Life and the person I was working with told me I spoke to the wrong department at Bank of America, I asked for the number of the correct department and he said he will have Bank of America call me I said no I want the number he told me he will get back to me with the phone number. One week later I called him back and he acted like we did not have that conversation. So I told him I wanted to cancel because I could not trust his company. I was told I just miss understood everything. I was told my account was cancelled and was promised “2″ times that no payments would be taken out 2 1/2 weeks later. 2 1/2 weeks later a payment was taken out now everytime I call to talk to someone about getting my money back I get put on hold and they I get disconnected. Do not deal with this company. They will make you more in debt. I know have to go thru my bank for them to investigate the withdraw

    • Rutense89

      I had a very similiar experience. They are very shady and basically just take peoples money and do nothing to earn it. They have no business integrity and are really just crooks in the open. Its sad that so called businesses can get away with cheating hard working people out of their money. I would tell everyone I know to stay away from this company they are only out to screw you out of your money. No good will come of it .

  • James

    Thanks so much for this article. I am going to sue them in small claims court because of the endless phone calls I receive. Usually 3 times a week. I have repeatedly told them that I am currently in Chapter 13 bankruptcy and that they are in serious violation if they continue calling me. Once the mark hits 10 calls. I will sue them for $5000.00 ($500 per violation)
    Thanks again for the information on their company.

  • James

     Thanks so much for this article. I am going to sue them in small claims court because of the endless phone calls I receive. Usually 3 times a week. I have repeatedly told them that I am currently in Chapter 13 bankruptcy and that they are in serious violation if they continue calling me. Once the mark hits 10 calls. I will sue them for $5000.00 ($500 per violation)
    Thanks again for the information on their company.

  • Nickie

    I wish i had read your report earlier.  I have given New life financial with its pretty leaf $6700.00 over 3 months. All I have gotten are calls from my cerditors which Iam suppose to ignore because NLFS will make it all right in afew more months.  My mortgage is with the VA and now they are threating to foreclose and garnish my VA payments to collect the back payments.  My card cards are all cancelled pending paymnet and this fast talking ,overly friendly salesman is aguing with me for the last 3 days to continue with the program.  SCAM in my mind.  The $6700.00 is gone. New World done not have the money it was given to NLFS as FEES.

    Stupid senor who was trying toput things in order for retirement.

  • Nickie

    I wish i had read your report earlier.  I have given New life financial with its pretty leaf $6700.00 over 3 months. All I have gotten are calls from my cerditors which Iam suppose to ignore because NLFS will make it all right in afew more months.  My mortgage is with the VA and now they are threating to foreclose and garnish my VA payments to collect the back payments.  My card cards are all cancelled pending paymnet and this fast talking ,overly friendly salesman is aguing with me for the last 3 days to continue with the program.  SCAM in my mind.  The $6700.00 is gone. New World done not have the money it was given to NLFS as FEES.

    Stupid senor who was trying toput things in order for retirement.

  • Steve Rhode

    What was the service they were trying to sell you?

  • Mindy

    I recently got a phone call from NLFS and they wanted me to set up payment arrangments before I could even look over there web site and make an informed decision. I also told them we were living on a very limited income and could not even afford the $250-$300 a month they wanted. He just keeped at me saying he couldn’t believe I wouldn’t help get my self out of this situation. So when I told them to remove all my information from there list and stop calling the gentelman got upset with me and hung up.

  • Mindy

    I recently got a phone call from NLFS and they wanted me to set up payment arrangments before I could even look over there web site and make an informed decision. I also told them we were living on a very limited income and could not even afford the $250-$300 a month they wanted. He just keeped at me saying he couldn’t believe I wouldn’t help get my self out of this situation. So when I told them to remove all my information from there list and stop calling the gentelman got upset with me and hung up.

    • http://GetOutOfDebt.org Steve Rhode

      What was the service they were trying to sell you?

  • mariah

    No, it’s called scamming indivduals at the end of their rope. Didn’t use them, but did use a company (would have to look up all the files) from California – actually a law firm. Promised incredible results but would not put it in writing (of course not), Ended up paying them a few thousand to get credit card debt down. Only one credit card company would work with me. Yes, I was stupid. Had over 30,000 in credit card debt. My fault,but doesn’t mean when you are trying to ‘fix it’ legally that you should get burned. Ended up having to file for bankruptcy anyway. They lie when they say credit card companies will work with you. They won’t as long as you are paying. Killed me to quit paying. Never not pay debts. ASked them to cancel cards, lower interest to 0 or 1 or 2 percent and I would keep paying. NOPE. They knew I would pay. Glad the cc rules changed. Can’t LET you go over now which is where I got in trouble. Overage costs, late payments (because you couldn’t make the minimum it becomes a late payment). I was having $100 charge on top of the minimums on every card. I was getting deeper and deeper. All these companies are vultures for those in desperation.

    Bottom line. We are all responsible for our debts. I was, too. I wanted to do the right thing. They wouldn’t let me do what was right. They didn’t care and still don’t.

  • Steve Rhode

    No response. No comment.

  • SeanDSLegalPlan

    Anything?

  • Steve Rhode

    I’ll ask Linda Remsberg, CEO of NoteWorld, to comment.

  • SeanDSLegalPlan

    I’d like to hear from NoteWorld.

  • Anonymous

    I’d like to hear from NoteWorld.

    • http://GetOutOfDebt.org Steve Rhode

      I’ll ask Linda Remsberg, CEO of NoteWorld, to comment.

      • Anonymous

        Anything?

      • http://GetOutOfDebt.org Steve Rhode

        No response. No comment.

  • DD

    The same Efrain Garcia from ?

    FLA ATTORNEY GENERAL INVESTIGATION

    http://www.myfloridalegal.com/lit_ec.nsf/investigations/9811E7208C00B32D852575CF00543EEE

    http://www.sunbiz.org/scripts/cordet.exe?
    ction=DETFIL&inq_doc_number=P09000074001&inq_came_from=OFFBWD&cor_web_names_seq_number=0000&names_name_ind=R&ret_names_cor_number=P01000077098&ret_cor_web_names_seq_number=&ret_names_name_ind=&ret_names_comp_name=&ret_names_filing_type=&ret_cor_web_princ_seq=0002&ret_princ_comp_name=GARCIAEFRAINA&ret_princ_type=P

    http://www.sunbiz.org/scripts/cordet.exe?action=DETFIL&inq_doc_number=P10000104036&inq_came_from=OFFFWD&cor_web_names_seq_number=0001&names_name_ind=P&ret_names_cor_number=P97000081305&ret_cor_web_names_seq_number=&ret_names_name_ind=&ret_names_comp_name=&ret_names_filing_type=&ret_cor_web_princ_seq=0000&ret_princ_comp_name=GARCIAEFRAIN&ret_princ_type=R

  • DD

    The same Efrain Garcia from ?

    FLA ATTORNEY GENERAL INVESTIGATION

    http://www.myfloridalegal.com/

    http://www.sunbiz.org/scripts/
    ction=DETFIL&inq_doc_number=P09000074001&inq_came_from=OFFBWD&cor_web_names_seq_number=0000&names_name_ind=R&ret_names_cor_number=P01000077098&ret_cor_web_names_seq_number=&ret_names_name_ind=&ret_names_comp_name=&ret_names_filing_type=&ret_cor_web_princ_seq=0002&ret_princ_comp_name=GARCIAEFRAINA&ret_princ_type=P

    http://www.sunbiz.org/scripts/

  • Whatatool

    Really? Nice plug tool.

  • Whatatool

    Really? Nice plug tool.

  • Debt Free

    Forget about this. You can settle your debt for FREE with Vital Settlement Pro. go to http://www.vitalinc.com

    Check this out:
    http://www.prweb.com/releases/

  • YodA

    Its called capitalism.

  • Allison

    Wow! $5,628 to basically give a person to their own debt settlement company, where of course, I’m sure more fees are charged. This makes even some of the sleazier outfits look not so bad after all.

  • Allison

    Wow! $5,628 to basically give a person to their own debt settlement company, where of course, I’m sure more fees are charged. This makes even some of the sleazier outfits look not so bad after all.

    • YodA

      Its called capitalism.

      • mariah

        No, it’s called scamming indivduals at the end of their rope. Didn’t use them, but did use a company (would have to look up all the files) from California – actually a law firm. Promised incredible results but would not put it in writing (of course not), Ended up paying them a few thousand to get credit card debt down. Only one credit card company would work with me. Yes, I was stupid. Had over 30,000 in credit card debt. My fault,but doesn’t mean when you are trying to ‘fix it’ legally that you should get burned. Ended up having to file for bankruptcy anyway. They lie when they say credit card companies will work with you. They won’t as long as you are paying. Killed me to quit paying. Never not pay debts. ASked them to cancel cards, lower interest to 0 or 1 or 2 percent and I would keep paying. NOPE. They knew I would pay. Glad the cc rules changed. Can’t LET you go over now which is where I got in trouble. Overage costs, late payments (because you couldn’t make the minimum it becomes a late payment). I was having $100 charge on top of the minimums on every card. I was getting deeper and deeper. All these companies are vultures for those in desperation.

        Bottom line. We are all responsible for our debts. I was, too. I wanted to do the right thing. They wouldn’t let me do what was right. They didn’t care and still don’t.

Get My FREE Get Out of Debt Guy Newsletter

It is the smart thing to do.

I promise to keep your email safe and secure.

Close

I want to keep you posted each weekday with just one email about the latest get out of debt news, scam alerts and information to beat back debt.

You can unsubscribe at any time with just one click.

After you subscribe, check your email to confirm your subscription. If the confirmation email does not appear in your inbox in a few minutes, check your spam folder for it. Sometimes it likes to annoyingly hide there.


  • It will keep you posted on the latest scams.
  • You will be alerted to the latest articles.
  • You will wind up smarter than everyone else dealing with debt.