“Dear Steve,
I’m 55 years old and use to have great credit, until the economic breakdown.
Now all my credit cards have raised my interest, and dropped my limits.
I have never missed any payments since the early 80′s
First of all I had a CITI Finacial loan, which I always paid on time.
I started getting harrassing calls at work from GE Bank.
We have a business card which has a $0 balance.
So I figured it was sales.
I then started getting them at home.
After calling back multiple times, I found out that GE took over CITI, but was mailing my billl to a P.O. Box.
I finally received a statement with late charges and a hefty payment.
I tried speaking with them, about there mistake, and that I want late fees taken off, and most importantly, what are they going to do about reporting me to the 3 major credit bureaus
Their answer was a letter stating that I have never answered or called them.
Untrue.
I really want to settle this, but can’t get anyone to listen to me.
Thank you in advance.
Steve”
The Answer:
Dear Steve,
It seems like there might be a couple of issues. The first is the CITI loan. It sounds like you did have a loan and did owe the payments. Generally in situations like that the fact a statement did not arrive or was mailed to the wrong address does not negate your duty to pay the loan as promised.
Was the P.O. Box never used by you? Was it totally an incorrect address?
Do you have the funds on hand to bring the account current today if you came to an agreement with them?
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