Date This Problem Happened: Tuesday, May 31, 2011
State You Live in: Virginia
Age Range: 36-50
Total Amount of Fee Paid: $1,800
Company Name: American Credit Group
PO Box 26640
San Diego, California 92196
Website of Company: americancreditgroup.com
This has been one of the worst situations I have been in recently.
I reached out to the American Credit Group in December of 2010. We had an immediate family member fall seriously ill, with no insurance, and sadly pass away. It was a tremendously difficult few years emotionally, and financially it drained us.
After seeking assistance in every way possible, it was time to seek more drastistic measures for financial assistance. Again, reaching out to the American Credit Group for assistance.
The Sale pitch was perfect – fell right into the sympathetic area which was much needed. However, it was false. I began paying $600 per month to settle my debts, which I know now was illegal based on the October 2010 change in laws. I wasn’t aware of this, however, at the time. When I started to realize a problem existed was when in March no settlements had been made, as promised. The creditors were calling furious due to the fact that one, no payment was being sent, two, no proposals for settlement were receieved, and three, the number I was instructed to give them was a fake number.
I started to call weekly, no calls back. I would just a generic email stating that, “as I continue to pay my monthly $600.00 I will eventually see progress.” Sadly, nothing, and I mean nothing was done. By June, things reached a fever pitch. Discover filed suit against me. I was served with papers – a warrent in debt.
I called frantically to gain an understanding of how to proceed and how they were going to provde assistance to me. I left message after message, emailed, and emailed – three weeks NO call back. I finally tracked my specialist down, Stacey Daggert, through the receptionist. She promised to have the Negotiations Team get back to me asap. NO ONE called – ever. I was forced into bankruptsy – my credit ruined, and now even further in debt, with a legal judgement against me.
On May 31, 2011, I officially cancelled my contract. My contract states that monies are to be returned within 15 days of the cancellation – it’s July 19, nothing.
The own, Marlon Gardinera is a part of the scam – all refund must be done through him. Yet, he disappears, and reappears with excuses like, “been in the hospital”, “been on travel”, “the system is down”, “I’ll keep you posted every day” – Nothing has been done. I was scammed at the time I needed assistance the most. I trusted this group – they lied, stole, and scammed me out of $1800.00.
I want to warn every person possible to avoid this company at all cost – you’d be better off just seeking an Attorney’s advice (spend the money they will steal from you more wisely).
See related articles more stories about American Credit Group. I have contacted American Credit Group and let them know about this report so they can respond.
If you would like to file a scam report, please click here or complete the form below.American Credit Group - Consumer Complaint by Steve Rhode