Date This Problem Happened: November 10, 2011
State You Live in: South Carolina
Race/Ethnicity: Black or African America
Age Range: 21-35
Total Amount of Fee Paid: $1,519.49
Company Name: Manchester Capital Trust
1350 Avenue of the Americas
NY, NY 10019
Company Telephone Number: 855-887-3890
Website of Company: ManchesterCapitalTrust.com
I sent two western union transfer money in the total amount of 1519.49 to Palma, Spain name of reciever was Johanna Garrido at the request of Mr.Perry head loan officer at Manchester capital Trust at 1350 Avenue of the americas,NY NY 10019.
The head loan manager Mr. Perry phone number 1-855-887-3890 ext.312 would not return any of my phone calls or emails on 11/10/11 starting from 9:11AM TIL 6:11PM.The money was sent on 11/4/2011 and 11/9/11 with the promise of $5000 direct deposited into my bank account by 10am on 11/10/11.
The time now is 11:18pm on 11/10/11 and I have not recieved any money in my account.
This loan was taken out due to my husband and I are expecting our baby on monday 11/14/2011. We needed to catch up on mortgage payment for last month. It is sickning to know that I gave these people my entire short term disabilty check thinking they were going to help me.
Consumer Action Taken:
I tried to resolve matter by calling all day just to get hung up on twice by customer service.
I wanted to find out where was my money.The main and last person I delt with was Mr. Perry on 11/9/11 ext.312 phone number 1-855-887-3890.
First transaction was initiated by Emmerson Ford ext.816 same number on 11/4/11.He talked to me around 10.42am and told me Mr.Perry would be in at 11am because he did not know what was going on with my loan. I waited 10 minutes and called Mr.Perry and he did not answer or Mr.Emmerson all day and evening. The last I called was at 6:11pm and a recording came on where they blocked my number for high call volume.
I also emailed three messages to the both of them Perry,and Emmerson again no reply. A crime has been commited and I want my money back.I have all receipts with mtcn numbers and previous emails from both men before they took my money.
I’m afraid my suspicions have been confirmed with the information that the Western Union transfers were sent to Spain. This is the same pattern as Bellview Financial Group used when they scammed people out of money for loans.
Do not pay any money in advance for any loan.
If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.
If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.
Manchester Capital Trust - Consumer Complaint - 11-11-2011 by Steve Rhode
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