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Payment Assist – Consumer Complaint – 11-18-2011

Date This Problem Happened: November 16, 2011

State You Live in: New Jersey

Race/Ethnicity: Black or African American

Age Range: 21-35

Total Amount of Fee Paid: $132

Company Name: Payment Assist

Company Address:

Company Telephone Number:

Website of Company:

Consumer Statement:

I received a loan from a different company I noticed that there were one to three cent debits made to my account. At first I didn’t think any thing of it. Then on November 16, 2011 I noticed a $30.00 debit pending on my account. I don’t recall every speaking to anyone from this company and I certainly never gave them the authorization to take monies out of my account, which resulted in (as of 11/18/2011) 3 over draft fees in the amount of $34.00 each.

Consumer Action Taken:

I contacted the company on 11/16/2011 and all the representative did was double talk me. I told them that I NEVER authorized them to take money out of my account. They claimed that it was for a loan processing fee and once I get the loan the funds will be credited to the interest on the loan. I contacted the loan company and they told me they have NEVER heard of this company. IN FACT, the representative from the loan company flat out told me I had been scammed, my account has been compromised and I should close my account as quickly as possible. I tried contacting my bank to dispute the transactions but that was to no avail.


If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.

If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.

Scam reports are submitted by consumers like you. If you would like to file a scam report, please click here.

If you are the company named in this report and you want to respond, please read How to Handle a Consumer Complaint Like a Pro And Come Out Smelling Like a Rose

Payment Assist - Consumer Complaint - 11-18-2011 by

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