Date This Problem Happened: November 16, 2011
State You Live in: New Jersey
Race/Ethnicity: Black or African American
Age Range: 21-35
Total Amount of Fee Paid: $132
Company Name: Payment Assist
Company Telephone Number:
Website of Company:
I received a loan from a different company I noticed that there were one to three cent debits made to my account. At first I didn’t think any thing of it. Then on November 16, 2011 I noticed a $30.00 debit pending on my account. I don’t recall every speaking to anyone from this company and I certainly never gave them the authorization to take monies out of my account, which resulted in (as of 11/18/2011) 3 over draft fees in the amount of $34.00 each.
Consumer Action Taken:
I contacted the company on 11/16/2011 and all the representative did was double talk me. I told them that I NEVER authorized them to take money out of my account. They claimed that it was for a loan processing fee and once I get the loan the funds will be credited to the interest on the loan. I contacted the loan company and they told me they have NEVER heard of this company. IN FACT, the representative from the loan company flat out told me I had been scammed, my account has been compromised and I should close my account as quickly as possible. I tried contacting my bank to dispute the transactions but that was to no avail.
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Payment Assist - Consumer Complaint - 11-18-2011 by Consumer
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