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Home > Debt Articles > Direct Funding Service – Consumer Complaint – 11-18-2011 #3

Direct Funding Service – Consumer Complaint – 11-18-2011 #3

Date This Problem Happened: November 18, 2011

State You Live in: Illinois

Race/Ethnicity: White

Age Range: 51-65

Total Amount of Fee Paid: $30

Company Name: Direct Funds Service

Company Address:

Company Telephone Number: 888-467-4349

Website of Company:

Consumer Statement:

I have been charged for something I never signed for or gave any type of authorization for. I have been charged $30.00 plus a $35.00 overdraft fee. Again, there was never no authorization anywhere, anyhow for this to happen.

Consumer Action Taken:

Tried calling the company on several occasions according to the number on the bank statement which resulted in no answer or got ‘Try later’ again with no answers. This has resulted in overdraft charges on my bank account in the amount of $65.00 and unsuccessful number of tries to reach the company.


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Direct Funding Service - Consumer Complaint - 11-18-2011 #3 by

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This is information that was submitted by a third party and not generated by GetOutOfDebt.org or Steve Rhode.
  • Anonymous

    directfundingservice.com appears to be their website. Ordinarily, you can find the name, address and phone of the person who actually owns that domain name (WHOIS lookup), since they must report that info to get the name. WHOIS also lists an administrative contact and a technical contact.

    However, all this is ‘hidden’ behind GoDaddy’s name. Two things are very unusual. GoDaddy is usually the preferred host for non-technical individuals and local businesses who need a simple, quick, informational website and terrific, immediate 24/7 phone support and lots of hand-holding (with prices to match), yet this appears to be a professionally built website with Java and login access. Also, it’s quite unusual for a legitimate company to deliberately hide their domain name ownership from the public — it costs money, and keeps the owner’s name completely secret.

    Sometimes people pay to hide their WHOIS info to prevent spammers from harvesting their email address, but for a business, it looks like they don’t want you to know how to contact them, find them, or learn who they are.

    Their Contact Us page shows an email address — [email protected] — but I would hesitate to give them my own return email address. I usually use a one-time “throwaway/spam” account I create at Yahoo or Mail.com. Just create a new email account and send an email from there to your legitimate email address with the ID and Password for the throwaway account in case you forget. Use the new account for questionable companies, and abandon it when you’re through.

  • Anonymous

    directfundingservice.com appears to be their website. Ordinarily, you can find the name, address and phone of the person who actually owns that domain name (WHOIS lookup), since they must report that info to get the name. WHOIS also lists an administrative contact and a technical contact.

    However, all this is ‘hidden’ behind GoDaddy’s name. Two things are very unusual. GoDaddy is usually the preferred host for non-technical individuals and local businesses who need a simple, quick, informational website and terrific, immediate 24/7 phone support and lots of hand-holding (with prices to match), yet this appears to be a professionally built website with Java and login access. Also, it’s quite unusual for a legitimate company to deliberately hide their domain name ownership from the public — it costs money, and keeps the owner’s name completely secret.

    Sometimes people pay to hide their WHOIS info to prevent spammers from harvesting their email address, but for a business, it looks like they don’t want you to know how to contact them, find them, or learn who they are.

    Their Contact Us page shows an email address — [email protected] — but I would hesitate to give them my own return email address. I usually use a one-time “throwaway/spam” account I create at Yahoo or Mail.com. Just create a new email account and send an email from there to your legitimate email address with the ID and Password for the throwaway account in case you forget. Use the new account for questionable companies, and abandon it when you’re through.

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