Direct Funding Service – 11-22-2011

Date This Problem Happened: November 21, 2011

State You Live in: Idaho

Race/Ethnicity: White

Age Range: 21-35

Total Amount of Fee Paid: $0.10

Company Name: Direct Funding Service

Company Address:

Company Telephone Number: 888-475-9335

Website of Company: DirectFundingService.com

Consumer Statement:

This company first sent me a email, only reason I noticed the email is the subject was my checking account number, the email claimed I sighned up for a membership with thier company and they will debit $30 out of my account. I called the numbers provided and told them I did not sign up for anything and they better not touch my account, they said they would cancle my membership.

Then on 11-15-11 they made two debits from my account, first for $0.05 another for $0.01 leaving me with two overdraft fees of $34 each. Thankfully my bank reversed the fees. But these transactions were made under the name iLenderAst (same company) I called the number provided and they denied being the same company that sent me the email but assured me they would cancle my “membership” . Yesterday 11-21-11 there were two more transactions one for $0.01 and $0.03 again overdraft fees. Called the number provided and they admited they were the same company but per my request on the 15th they cancled my membership and they did not debit my account again and that its a banking issue. We are closing our bank account. We have already reported it to the fraud dept of our bank, but because they use different names and different ammounts when debiting the bank cant stop it.

I had enough, I filed a complaint with the FBI yesterday, there is a Internet Crimes division that takes online complaints. All reps I spoke to at Direct Funding have thick middle easter accents, so I am not sure if its a US based buisness. The numbers I have for them are as follows

1-877-786-4120
1-888-467-4349
1-888-475-9335
1-877-546-8509

Consumer Action Taken:

They deny debiting my account, were unhelpful and said the debits were the banks error.

Note:

Direct Funding Service 11 22 2011 Direct Funding Service scam reporter direct funding service
@GetOutOfDebtGuy

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  • vicky

    I too was taken for $30.00 from my account, I telephoned the company @ 188-475-9335 on 11/23/2011, and spoke to Mary Parker who is supposed to be the office manager, who was no help at all.  I was told after my determination, that my $30.00 would be deposited back into my account within 3-7 business days. We went back and forth about how and why it was withdrawn, why it will take so many days to be deposited back into my account, they could give no good answer to me, just alot of apologies.  You will when you finally get through be on hold for quite some time. My first time was 1 1/2 hrs no lie,  and then I was disconnected. My second try was 75 min, I had to hang up.  And my third time about 4p.m. was about 20 min. I finally got through. This alone is fraudulent activity.  Hopefully anyone viewing this is just for information, not because you need it.

    Ladyvic Pittsburgh

  • http://GetOutOfDebt.org Steve Rhode
  • Bamalvord

    They got into my account as well. I never approved anything with them. Dont even know who they are. HOW CAN THIS HAPPEN. They added $.05 then kept subtracting $.01 over and over. This is pretty scary they can get into my account and do what ever they want. It also showed up as ilenderast and the phone number given with the transaction on my bank statement is no good.

  • anonymous

    I am currently trying to fight a transaction from going through on my account.  I checked my account this morning and noticed a pending debit from my savings account.  I DID NOT authorize any debits especially from my savings account.  According to the bank the company only provided a telephone number so I immediately began researching by phone number on the internet and came up with all these scam reports….I am appalled and utterly disgusted right now.  I called the number but did not get an answer I held on the line for 5 minutes!!!  

  • http://www.facebook.com/my3angels970205 Missy Hays-Dorsey

    just happened to us today they hung up on me had a terribly thick accent and insisted iu signed up and that I owed the $30 they charged my account for getting a loan through them..I got no loan I will be contacting my local police if they don’t fix the situation

  • Angry

    I was hit by these guys on 11/22/11 also.  I never received an email about membership or perhaps I did and maybe it went into my spam folder. But I KNOW I never gave these people my account number or ANY authorization to debit my account.  Now my account is in the negative and I am going to the bank today to close the account.

  • Asheffey1

    The same thing happened to me on 11-16-11. I had problems first with a company called USFastCash who credited then debited my account of of $.05 and $.01. They then deposited $200 into my account, which they said I had approved, the next day. I called them and spoke to a woman with a very thick accent. When I explained the situation she just kept repeating that my bank would have to credit my account and send back the $200. I told her I would get a lawyer involved after she refused to put a supervisor on the phone. I spoke to my bank who advised they would complete an affidavit if the company took money out of my account for the $200 and $79 for a fee they charge.

    I sent USFastCash an email letting them know they were authorized to take the $200 back plus the $.04 but no fee of any kind.  I have not heard from them since.

    Today, 11/22/11 I was checking my account and saw two transactions of $.05 and then $.01 taken out of my acct and the only thing listed as to who the company was had a telephone# of 888-475-9335. I called the company who said they were called Funding Guarantee or First Lender Assistance.  The person I spoke to called Ashley and had a very strong accent. I didn’t give her a chance to say much just told her I was going to start legal actions and would have my bank take any actions they can against them.

    I was advised by my bank to close the account which is not possible right away as my paycheck and other deposits and credits go in and out of this acct. The only thing they can do is to get back the $.07 cents total that was taken out of my acct but any legal action has to be done by me.

    After reading the story on this link I see the two companies are the same. The company USFastCash used a telephone# of 877-546-8509. Both numbers for each company is in the story above.

    I can’t believe these companies can do this continuously without being stopped. I will contact the FBI.

    • MadMama

      Thankfully my bank reversed several overdraft fees and at $34 a fee it added up. I just told my bank I filed a complaint with the FBI’s Internet Criminal Complaint Center (IC3) and by filing the complaint IC3 sent me a verification email with a complaint ID# which my bank refered to in order to refund me. Sadly since Direct Funding Services goes by different names I did have to close that account and reopen a new one which means switching direct deposits, a nighmare but, not as bad as it could have been had I not noticed/reported this.

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