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Home > Scam Reporter > Legal Helpers > Macey Bankruptcy Law / Legal Helpers – Consumer Complaint – 12-21-2011

Macey Bankruptcy Law / Legal Helpers – Consumer Complaint – 12-21-2011

Date This Problem Happened: April 1, 2011

State You Live in: Montana

Race/Ethnicity: White

Age Range: 51-65

Total Amount of Fee Paid: $6,792

Company Name: Legal Helpers [Note: a visit to the website given shows the new name is Macey Bankruptcy Law]

Company Address:

PO Box 14010
Irvine, CA 92623

Company Telephone Number: 888-211-9942

Website of Company: LegalHelpers.com [Site redirects now to MaceyBankruptcyLaw.com]

Macey Bankruptcy Law / Legal Helpers   Consumer Complaint   12 21 2011

Consumer Statement:

We have been paying almost $850/ month to Legal Helpers Debt Resolution since April 2011. They do not correspond with us when we have questions until it is convenient for them. Recently I have asked them 3 times to pay or make an offer to one of our creditors since we have enough money in the account to do so and they will not respond to my request. I see the same problems we are having as are described in the New Jersey lawsuit against them. I would like to be able to quit paying them anything and get our money back from them since they haven’t done what they said they would do.

Consumer Action Taken:

I have called and emailed requests to them without results.

Note:

The Myvesta Foundation sent a letter to the company at the address given or found and asked them to publicly respond to this complaint.


If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.

If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.

Scam reports are submitted by consumers like you. If you would like to file a scam report, please click here.

If you are the company named in this report and you want to respond, please read How to Handle a Consumer Complaint Like a Pro And Come Out Smelling Like a Rose

Macey Bankruptcy Law / Legal Helpers - Consumer Complaint - 12-21-2011 by

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About Consumer

Consumer
This is information that was submitted by a third party and not generated by GetOutOfDebt.org or Steve Rhode.
  • Guest

    This firm is the worst. I hired them to do a bankruptcy and paid my fees in installments. If I was a day late setting up a payment I got an email. The email was a form letter, always the same. I decided to cancel the bankruptcy after paying all the fees. I requested a refund, and got 400 dollars back of over 1600. The bill they sent charged me 8 hours for sending these reminder letters, and additional charges for marketing letters that sent to me telling me about their other services. They never return calls, and if you hold for a representative you are on the phone for at least 45 minutes.When I finally did reach someone to discuss my bill–Vince in accounting. He told me to file a complaint–they had every right to charge this money. I am reporting them to the disciplinary board.

  • http://twitter.com/TheForceReport The Force Report

    It is the same company – they changed their name from Legal Helpers to Macey Bankruptcy Law because of the Reputation as Legal Helpers – google that name and you will see why the name change – STAY AWAY!!!

  • Not Bankruptcy

    This person’s complaint seems to be about Legal Helpers Debt Resolution, LLC.
    That is NOT Macey Bankruptcy Law, PC.   Macey Bankruptcy Law, PC is a bankruptcy law firm.   This person seems to have been involved in debt settlement with a separate company, Legal Helpers Debt Resolution LLC.  

    • http://GetOutOfDebt.org Steve Rhode

      The complaint said the website was legalhelpers.com which as I described in my comments now forwards to maceybankruptcylaw.com.

    • http://GetOutOfDebt.org Steve Rhode

      Apparently the two companies are closer than you may believe. A reader sent in this screen shot showing Macey Bankruptcy Law running an ad saying Legal Helpers is renamed and now Macey Bankruptcy Law.

    • http://GetOutOfDebt.org Steve Rhode

      Apparently the two companies are closer than you may believe. A reader sent in this screen shot showing Macey Bankruptcy Law running an ad saying Legal Helpers is renamed and now Macey Bankruptcy Law.

  • http://GetOutOfDebt.org Steve Rhode

    This guide may assist you. It is a step-by-step guide on a process you can follow in an effort to obtain a refund from a company. You can click here to read the online guide.

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