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Home > Ask The Get Out of Debt Experts > My wife says she paid off her student loans but the collector wants 4x the amount. – John

My wife says she paid off her student loans but the collector wants 4x the amount. – John

My wife has some outstanding student loan debt…although she has told me that she has paid back the majority of it, or even all of it (thru the IRS taking her refunds away to pay this debt in the past).

She was recently contacted by a lender who now says the amount she owes is almost 4 times the original loan amount (due to penalties & interest, etc.)

Please help – they will not stop calling us now & she is feeling ripped off since the tax refunds were being taken to pay off this debt. Thanks.

John

My wife says she paid off her student loans but the collector wants 4x the amount. - John by

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  • http://www.consumerrecoverynetwork.com/ Michael

    John,

    The loans do continue to accrue interest and penalties when timely payments are not made. A 400% increase would be highly irregular though.

    Start by requesting a complete accounting on the loans from the servicer to see how payments were applied and how the interest and penalties were calculated. Cross reference as much as you can with past tax returns etc. You are sure to find irregularities given the size of the increase.

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