Date This Problem Happened: November 11, 2011
State You Live in: Maryland
Age Range: 36-50
Total Amount of Fee Paid: $3,750
Company Name: Citizens Financial Group
40 North Central Ave
Phoenix, Arizona 85004
Company Telephone Number: 866-573-2890
Website of Company: citzensfg.com
Contacted by a company by the name Citizens Financial Group in Phoenix, Arizona and stated how they could help reduce our mortgage payment by 1000.00 a month…100 percent guaranteed. We talked with several people at this group and felt like it was worth continuing. They asked for alot of paperwork and then for 3750.00 to do all the filing for us and to reduce our mortgage. They did file the paperwork and we were rejected and now unable to make contact by phone or email.
Consumer Action Taken:
We have called and tried to email with no luck
If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.
If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.
Citizens Financial Group - Consumer Complaint - 3-2-2012 by Consumer
Scam reports are submitted by consumers like you. If you would like to file a scam report, please click here.
If you are the company named in this report and you want to respond, please read How to Handle a Consumer Complaint Like a Pro And Come Out Smelling Like a Rose