Date This Problem Happened: December 26, 2009
State You Live in: Maryland
Age Range: 36-50
Total Amount of Fee Paid: $6,125.24
Company Name: Debtmerica – Freedom Debt Relief
1875 S Grant St
San Mateo, CA 94402
Company Telephone Number: 800-470-8155
Website of Company: debtmerica.com
I was told NOT to pay my credit card bills, because I needed to prove there was an urgent need to file for debt settlement.
After I signed the contract for automatic withdrawals from my bank account, and received my schedule for all the debtors (credit cards) they were going to pay. The company told me they were going to work with the creditors to negoitate a lower interest rate so I could pay off the bill in full.
Every time I would call to check the status of my case, they would tell me there was not enough money in the account to start paying my bills off.
After a long time of taking monthly automatic withdrawals from my bank account, they closed my account. When I called to ask why they closed my account, I was told it was closed due to late payments.
They did not pay any of my creditors off . Not even one.
To make matters worse, I got a judgment filed agaisnt me from “Bank of America.” I’ve been paying that off and it will be paid in full in July 2012.
BOA was listed on my schedule. So, they got me in LEGAL trouble.
I feel embarassed and stupid. They had a very professional website that had references and associations, etc all over it. I thought they were a good company. Thank you
Consumer Action Taken:
I spoke to a representative on the phone to ask for my money back.
They told me I signed a contract and that they would not refund the money.
Nor could they give me a good explanation of why NONE of the creditors were not paid.
Date Scammed>> A year after signing contract, 2009 they closed my acct.
If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.
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Debtmerica - Freedom Debt Relief - Consumer Complaint - 3-8-2012 by Consumer
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