Date This Problem Happened: March 16, 2012
State You Live in: Oregon
Age Range: 36-50
Total Amount of Fee Paid:
Company Name: Universal Fidelity
P.O. Box 941911
Houston, Texas 77094-8911
Company Telephone Number: 281-647-4156
Website of Company: payuflp.com
A few days ago, me and my wife recieved a letter in the mail from a company called “Universal. Fidelity, LP. They stated that we owe a balance of $ 33.53 to Hollywood Video and list of four different movies that they say we have kept, which is not true. We were once with Hollywood video until they went out of business. But, we returned all movies after we rented them, and that was like three years ago. This company said’s we owe for movies that were rented back in 11/10/09 & 01/30/09. We have never kept any movies that we rented from Hollywood Video. I am not responding to this BS that they say we owe them. Im going to report them to the fraud Department of the Consummer Services Agency.
Consumer Action Taken:
I have tried to call Universal, Fidelity, LP several times, but cant seem to get through to them. I will keep on callling until i speak to someone about this fraudulent piece of mail they sent me, and tell them that im not going to pay them one penny, but i am going to report them to the proper authorities for sending fraulent mail to me and my wife and trying to threaten us to pay for something which we do not owe. I want this company reported for Fraud.
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Universal Fidelity - Consumer Complaint - 3-21-2012 by Consumer
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