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Epic International – Consumer Complaint – 4-20-2012

Date This Problem Happened: March 19, 2012

State You Live in: Nebraska

Race/Ethnicity: Other

Age Range: 21-35

Total Amount of Fee Paid:

Company Name: Epic International

Company Address:

41 New Britain Avenue
Suite 1
Rocky Hill, CT 06067

Company Telephone Number: 860-563-2885

Website of Company:

Consumer Statement:

As members of the military, we fall prey to scammers all of the time, but never have I been so disrespected as to have a scammer enter my home and sell my family and I a product that is not worth the money they are charging us for it and sold based on lies.

The salesman came to my home over 3 times without me being able to acknowledge him. Every time I finished getting ready in time to open the door, he was gone. He most likely came during other times. When we were finally able to speak with him, he made his little sales pitch “I have some products for you that you will be generously compensated for”.

We arranged another meeting time. When he came back he spent almost 2 hours telling us what wonderful products we were going to receive and how we would be “generously compensated” for using them. By the end of his rant, he told us that we would be paying over $2400 for the products, a bunch of useless encyclopedias and CLEP/D ANTES books that are FREE for anyone looking for them and that we can access for free at the base library, but he didn’t tell us that.

He said that their books were better for us to study with. The parts that I had the biggest issues with were: he claimed that the contract was a “bill of sales” we were just signing to acknowledge that the sale was made. He made no reference to being able to cancel nor did he specify a timeline. He even said blatantly out of his mouth that there was no need to read the rest of the “contract”.

He also told us that in order for us to be able to make the sale we needed to give him at least 2 references. He told us not to tell them that we gave them his name “so they wouldn’t feel obligated to purchase just because we referenced them”. With this information, I wondered how he even got our address in order to come to our apartment because he only took down phone numbers. In all, this whole shady company is a scam, trying to make money off of young, naïve military families using unfair practices. The way that they catch you is not telling you can cancel, telling you what you’re signing is not a “contract”, and giving false information about the products, which ARE NOT worth over $13,000.

Consumer Action Taken:

I called and asked them to cancel. They told me that there was cancellation information on the “contract” and that basically there was nothing I could do about it.


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Epic International - Consumer Complaint - 4-20-2012 by

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