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TJX Rewards MasterCard – Scam, Complaint, Review, or Praise?

Please share your experience with TJX Rewards MasterCard and provide your review and feedback, in the comments section below.

The goal of this page is to allow people to share information that may be important to help others who have used TJX Rewards MasterCard in order to make a more informed decision regarding their experience with TJX Rewards MasterCard . Here are some potential questions you might be able to provide feedback about.

  • How did you feel about the customer service experience you received from TJX Rewards MasterCard ?
  • Was TJX Rewards MasterCard easy to communicate with before or after you became a customer?
  • Did TJX Rewards MasterCard respond to your communications promptly?
  • What were the fees charged by TJX Rewards MasterCard ?
  • Did TJX Rewards MasterCard give you the terms and conditions for the credit you were interested in before you gave them any personal information?
  • Was TJX Rewards MasterCard helpful in assisting you with your financial needs?
  • Did you have a really good experience with TJX Rewards MasterCard you can share?
  • Did you have a bad experience with TJX Rewards MasterCard you want to share?
  • Is there any other information you’d like people to know that might be considering using credit fromTJX Rewards MasterCard ?

It is important to understand when reading comments below that they are the opinions of the individual posters and may not be representative of the overall impression of all consumers that may have or have not used the services of TJX Rewards MasterCard . But everyone does deserve to have an opportunity to express their opinion, even TJX Rewards MasterCard itself, be it good, bad, or indifferent.

TJX Rewards MasterCard - Scam, Complaint, Review, or Praise? by

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  • Chloe Blue

    Good for you! I agree, very bad service.

  • Chloe Blue

    Terrible Customer Service!! When Chase Bank managed this card, I had no problems.

    It’s VERY obvious that the TJX companies, located in Framingham, MA, was looking to save a buck by switching to GE Retail Bank.

    Ge Retail Bank routes all it’s calls overseas where we all get to speak to people who are likely to misunderstand us when we speak or even worse, disconnect us when they cannot help us.

    The automated system is atrocious. You have to suffer through at least 4 minutes of robotic requests and useless information before you are allowed the privilege of being put on hold. Also, at this critical juncture, you just might be disconnected and have to start all over! By the time you reach a person, who is likely to be speaking broken English, your brain is ready to explode.

    Further, even with STELLAR credit, you get the same exorbitant rate as those with poor credit.

    Additionally, TJX rewards preys upon those with poor credit, and through their faulty system of poor customer service and endless technical malfunctions on their website’s payment system, you will end up with even worse credit scores!

    To top it all off, there is NO one in AMERICA to help you resolve your issues. You will simply get people from overseas, speaking as if they are reading from a script and saying the same irrelevant things over and over….your ISSUE will never be resolved. PAY off your balance and cancel this card PRONTO.

    Why aren’t we all complaining to TJX Companies in Framingham, MA? These are the people who decide who will be servicing it’s loyal customers!! We shop at their stores and allow these elite executives a VERY luxurious lifestyle, and yet when we want to handle our affairs, managing very small sums of money, we are put through hell. It’s NOT fair.

    Also, As of JUNE 2012, these executives have been dumping their stocks….the CEO, Carol Meyrowitz, just sold 5.3 MILLION in stocks…well, isn’t she the lucky one…Nice to be Carol, huh?

    TJX’s Corporate Headquarters

    The TJX Companies, Inc.
    770 Cochituate Road
    Framingham, MA 01701
    Main Number: 508-390-1000

  • Shelby

    HORRIBLE company to do business with. My Mom pays off my card every month in full because I use it for school and my expenses. She paid $1,700 7 days ago – Her bank released the monies that day – TJX Rewards shows the payment as “completed” and they have taken it off of my balance due but the say I have to wait 3 more days for it to be applied to my “available credit”. What do these people do, take your money and use the interest before they give it back to you 10 days later?? Spoke to a supervisor Robert who refused to give a last name. Says they can hold it for 21 days – for NO REASON – yet it has cleared our bank and they show it as “completed” not even pending. Biggest scam ever and should honestly be illegal. I live on this card – we do this every month and they are paid in full every month. When I have spoken to them over issues in the past they always say, “you are great customers”. Taking this as far as I need to because this is seriously NOT RIGHT. I can’t even get gas in my car!

  • 9/2012 IL

    The interest rate is currently 26.99% flat rate for everyone. Yes, almost 27% interest.
    The rewards are minimum and are in the form of a store credit ($10 for every $200 spent at TJX stores only). Customer service was so short, almost rude, I wound up closing my credit card. TJX stores have lost a faithful customer.

  • Marimari40

    When I called master card (TJMaxx rewards) I was talking to a machine for twenty minutes before they put a real person on the line. This real person sounded like a robot. She kept repeating herself like if she was reading a script. I wanted to increase my credit line since I always pay in full all the time. No one could explain why I couldn’t receive this increase. Which is fine. What bothered me was when I spoke with the manager, she kept repeating and I felt like I was going in circles. No one helped me and it was frustrating.

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