i have been paying Legal Helpers Debt Resolution, LLC over two years to represent me. Creditors of large debts claim Legal Helpers did not respond to them or make any offers. Discover was able to go have a court date, without my knowledge, sue me and because i did not know about it I was unable to respond and they did not respond on my behalf. The law firm said they could do this because legal helpers was representing me. i now have a judgement against me and now they have made an offer to Discover but for almost the entire amount that I owed. When the lawyers called me months after the judgement they said if I would drop Legal Helpers they would offer me a settlement but would have to get back to me. Legal Helpers then contacted Discover to make arrangements to settle. I will saving a little less than 10%.
They were unreachable and very unresponsive. they did not do anything except collect the almost $3,000.00 fee upfront and then collect $50.00 a month on top of that to do nothing. They made my situation worst than if I had worked with the creditor. I would have settled for less with Discover and would not have this lawsuit.
Consumer Action Taken:
I contacted them over and over for assistance and followup. I got excuses such as we just moved and don’t have our records together for over two months. Someone will call you for about 4 months with no call backs. They even told me that they did not have to settle anything as I was in a three year plan and they had three years to settle with the creditors.
Date This Problem Happened: November 6, 2011
State You Live in: New Jersey
Race/Ethnicity: Black or African American
Age Range: 51-65
Total Amount of Fee Paid: $4,500
Company Name: Legal Helpers Debt Resolution
233 S. Wacker Dr
Chicago, Illinois 60606
Company Telephone Number: 800-464-9564
Website of Company: legalhelpersdr.com
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Legal Helpers Debt Resolution - Consumer Complaint - 6-5-2012 by Consumer
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