I recvd a bill from Universal Fidelity LP for their client who is supposedly a legal successor of Hollywood Video. They are telling me from 2- 1/2 years ago that I have late rental fees from movies. I know this is untrue. I had a zero balance on my account when the store closed. I know this because I purchased some movies and went through my account.
There is even a repeat of the same movie on this supposed list of late rentals from October 2009 and again in December of 2010.
They are stating I owe $58.54 for movies rented in 10/18/09 up to 2/28/10.
I’m sure if you have late fees, they are not going to continue to still let you rent movies 5 months later. I believe this is a scam and they give a PO box to mail payments to in Texas.
Consumer Action Taken:
No contact because the debt is not valid. If it was, I would pay it.
Date This Problem Happened: April 6, 2012
State You Live in: Wisconsin
Age Range: 21-35
Total Amount of Fee Paid:
Company Name: Universal Fidelity LP
PO box 941911
Houston, TX 77094
Company Telephone Number:
Website of Company: payuflp.com
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Universal Fidelity LP - Consumer Complaint - 6-7-2012 by Consumer
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