My wife and I (Brad and Heather McLellan) contacted Christian Debt Consolidators (Website: http://www.christiandebtconsolidators.net/) in June of 2009 in order to consolidate credit card debt. We signed an agreement with Christian Debt Consolidators in order to get the credit cards consolidated. This agreement had an initial fee in the amount of $597 which is to be refunded to us if we completed the program.
We completed the program in January 2012 and sent Christian Debt Consolidators the required documentation of the completion certificate, payment history which shows no late payments and the cash back reward form in order to receive our refund of $597 as promised in the agreement.
Several attempts to contact Christian Debt Consolidators have been made since January with no response. I finally received a phone call in which the representative from the company told me that they could only afford to refund $300 of the total $597 and that I would need to sign an agreement not to make complaints about the company.
I refused to sign the agreement and demanded a full refund of $597. I have everything documented from the beginning to end with copies of all agreements and correspondences. I believe Christian Debt Consolidators is not only stealing my money but are stealing other people’s money that are already in a bad financial situation.
Also, I would like to mention that our account was sold to another company A New Horizon (2700 Cypress Creek Road, Suite D129, Ft. Lauderdale, FL 33309. Phone: 954-545-6160) from Christian Debt Consolidators after the agreement was signed. A New Horizon was the company that actually handled the consolidation of credit card debt and administered the account until completion.
Brad and Heather McLellan
Client ID Number 367767
Consumer Action Taken:
My complaint with A New Horizon is that they are doing business with a company that is stealing people’s money like Christian Debt Consolidators.
Please help us obtain the refund of $597 that was agreed to in writing by both parties and is rightfully ours.
Date This Problem Happened: June 6, 2012
State You Live in: Alabama
Age Range: 21-35
Total Amount of Fee Paid: $597
Company Name: Christian Debt Consolidators / A New Horizon
201 SE 15th Terr.
Deerfield Beach, Florida 33441
Company Telephone Number: 866-958-3328
Website of Company: christiandebtconsolidators.net
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Christian Debt Consolidators / A New Horizon - Consumer Complaint - 6-11-2012 by Consumer
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