1st United Consultants – Consumer Complaint – 6-13-2012

Consumer Statement:

I received a phone call from 1st United Consultants on 06/13/12. They offered to get me a mortgage with an interest rate between 2.2% and 3.75%. I spoke to Lee Arthur, Senior Consultant, and Christian ?, Junior Consultant, plus their telephone solicitor. They said that there was no fee for their services and that they combine thousands of mortgage modifications for Chase and other banks which gives them leverage to obtain these lower rates. After an hour or more on the phone asking me the same questions over and over, they told me that they would e-mail me all of the documents. The only thing that they needed from me was the routing and transit number of my bank and my bank account number. I refused to provide this information since I could see no reason for it prior to them sending me their proposal in writing. When I asked Lee for the address of 1st United Consultants, he told me that they did not have a physical address of their company. I hung up on him.

Consumer Action Taken:

These scams must be profitable to people like this but they didn’t get a penny from me. Don’t give out your banking or credit card information until the caller puts their company information in writing and you’ve had a chance to check them out with the Better Business Bureau or with the Secretary of State in the state where their headquarters is.

Date This Problem Happened: June 13, 2012

State You Live in: Florida

Race/Ethnicity: White

Age Range: 65+

Total Amount of Fee Paid:

Company Name: 1st United Consultants

Company Address:

Company Telephone Number: 855-486-4831

Website of Company:

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1st United Consultants Consumer Complaint 6 13 2012
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  • Consumer Relations Department

    1st United Consultants is a company that was founded on principles of exceptional customer service and a belief that providing clients with alternate solutions to those of the lenderswho may not hold their best interests at heart.As a provider of true Financial Consultation, we are an unaffiliated 3rd party that works in the best interests of our clients, exactly what a consultant should be. 1st United Consultants provides a wealth of knowledge to clients through education, information and referrals. Our policy is to remain completely unbiased by refusing to be paid referral fees by 3rd party companies for referring a client for help. We charge a fee to the client for our consultation services and ensure that this is fully represented in all communications with our clients as well as in all documents provided to our clients.
    Due to the fact that our business model is innovative and unique, it is sometimes difficult to understand that WE ARE NOT a Loan Modification, Debt Settlement or Debt Relief company. Our business is to educate clients, based on our decades of experience in the consumer credit industry, on how to solve their financial woes either on their own or through the help of 3rd parties and more importantly what to look for in a 3rd party. If they wish, 1st United Consultants clients can be set-up with 3rd party debt relief companies who are reputable and successful in their respective industries to help them with their problems.

    We teach our clients that being pro-active and beginning to make a fundamental dramatic change today is the only outlook that they can afford to have. By beginning to save money and decrease variable and fixed savings through proper budgeting exercises, our clients can find themselves rid of unsecure debt in a short to medium timeframe, spending less on secure debt while increasing their asset portfolio.

    It’s unfortunate that in today’s economy, when consumers are struggling and looking for solutions, individuals and lenders are more busy slandering companies which are looking to provide a way out, rather than looking internally to find where the errors that have caused the downturn of
    our economy, truly lie. The ultimate causes of this great recession are banks lending unheard of amounts of money to clients who did not fully qualify but who were intent on borrowing to the maximum of their abilities. 1st United Consultants has a fundamental belief that it is time to put the power back in the hands of clients once and only once they educate themselves on the proper management of these responsibilities.
    Our service requires a 3 to 5 month timeframe for completion during which clients must remain patient and strong. Our company has been in existence for years and these are the only complaints posted against it online. IT IS PRIMORDIAL TO UNDERSTAND THAT WE WORK WITH THOUSANDS OF CLIENTS AND THE OPINIONS OF A FEW PEOPLE WHO HAVE ELECTED TO NOT WORK WITH OUR COMPANY NOR TO OBTAIN THE POTENTIAL RESULTS ARE NOT REFLECTIVE OF THE THOUSANDS OF SATISFIED CUSTOMERS.

    In conclusion, we invite all consumers to visit our website at 1unite.com and become a member of our family where we put our clients needs first and those of the banks, advertisers and big corporations a distant second. In addition, we, once again, invite the owner of this blog to help us in providing a unique Financial solution to clients in dire need of help. 

    Thank you for providing us with this forum on which to exercise our right to respond to accusations made against our great organization and we wish you the best of luck and Godspeed. 

    • http://twitter.com/bridgetmquigley Bridget Quigley

      You and your company are full of it. If I can find a way to report you and have you arrested I will.