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Savemore.com – Consumer Complaint – 8-6-2012

Consumer Statement:

I purchased 2 gift cards from savemore.com on different dates.below are the details of my purchases:
1. $10 Subway Restaurant gift card
Purchase date: 11/2/2011
2. $25 Overstock.com Gift Card
Purchase date: 12/28/2011
I redeemed $10 Subway gift card and they said they will send it in 3 weeks, waited for one month and contacted through phone , they said will send it soon. I got Papajohns gift card that I purchase before these two transactions, and I received the gift card, so I trusted them and purchased these two. Later I contacted again in Jan 2012 By phone and failed to talk to the customer service, lot waiting I put my voice message to contact me back and left my phone no and details. But no one reached me. I tried 8 days continuously and left my voice message. Now I am not able to access the website too. And I searched google about this and found out it is fraud.

Consumer Action Taken:

I tried to contact by phone so many times and not able to reach customer service representative . Some times I left voice message with my details to reach me back. But I didn’t receive any call from them and now I am not able to access the website too. I tried to contact the overstock and subway restaurants about my purchase, they tried use the voucher code that I have with me and it didn’t worked because its savemore.com website vouchers not their voucher code.

Date This Problem Happened: July 30, 2012

State You Live in: Texas

Race/Ethnicity: Asian

Age Range: 36-50

Total Amount of Fee Paid: $20

Company Name: Savemore.com

Company Address:

12700 Park Central Dr
21st Floor
Dallas, Texas 75251

Company Telephone Number: 800-441-1090

Website of Company: Savemore.com


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Savemore.com - Consumer Complaint - 8-6-2012 by

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