We hired an attorney to assist us in a loan modification in June 2012, we promptly paid him and gave him all the information he needed to get the process started. There was a sale date of Sep. 11, 2012 so time was critical. They had everything they needed to start it by July 27 however, they failed to submit anything until 7 days prior to the sale date which was to late and we were promptly disqualified. The attorney then said our only option was to file for bankruptcy protection for an additional $5000.00. We then contacted the bank which holds our mortgage and they said they did not even submit the correct forms.
Consumer Action Taken:
We spoke with the lead attorney, Michael Johnson, he tried to smooth things over by telling us that is they way Chase does things and that they submitted the paperwork on time but it was rejected because they changed the policies at Chase. He then tried to talk us into doing a chapter 13. We slept on it overnight and called him again the next day. He was very different this time, he was rude and yelled at my wife over the phone and stated he was pissed off and would not talk to us again.
Date This Problem Happened: September 7, 2012
State You Live in: California
Age Range: 51-65
Total Amount of Fee Paid: $1,990
Company Name: Consumer Care Law Group
26060 Acero #115
Mission Viejo, CA 92691
Company Telephone Number: 800-409-8270
Website of Company: consumercarelaw.com
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Consumer Care Law Group - Consumer Complaint - 9-11-2012 by Consumer
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