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Home > Ask The Get Out of Debt Experts > I Am Afraid the the National Advocacy Program is a Scam? – Shelley

I Am Afraid the the National Advocacy Program is a Scam? – Shelley

“Dear Steve,

I have been trying to get Bank of America to work with me for three years on a modification. I have had no luck.

I came across a company that goes by the name; National Advocacy Program. They told me I qualifiy for their help at a cost of $3,500. I have tried to get som information about them and I am afraid it is a scam. Do you know anything about them?

Shelley”

Don’t miss our free Get Out of Debt – “How To” Guide Series on a number of topics, for loads of practical advice, tips, and help to beat back debt. – Click Here

The Answer

Dear Shelley,

After looking at their site my initial reaction is I would label the sales pitch as questionable.

First off you attached a refund addendum with your question. It seems to violate the federal rule on advance fees for mortgage assistance under the FTC Mortgage Assistance Relief Services (MARS) rule. Under that rule:

It’s illegal to charge upfront fees. You can’t collect money from a customer unless you deliver – and the cus- tomer agrees to – a written offer of mortgage relief from the customer’s lender or servicer. – Source

Here is what the document you sent in says:

This addendum to the contract between (client) _ _______________________________________, and National Advocacy Program dated on, _______________ is to guarantee that the client will receive a full refund of the amount client has paid, minus the hard cost of $700. If the client does not get permission from the lender to move forward with submitting their paper work for the processing of the modification, National Advocacy Program will ask the client for a couple more weeks to work on sending out more complaints to get the clients bank, and executive’s office to respond. If for any reason the client’s bank does not contact the client, or National Advocacy Program to move forward on the clients file, we will make a full refund minus the $700 hard cost.

Once the client has heard from their banks executives office, or if the clients bank contacts National Advocacy Program, and the clients bank request to move the clients file forward, the client will be responsible for making any other payments as agreed upon in the National Advocacy program payment promissory note.

The National Advocacy Program website says, “National Advocacy Program is an organization providing honest and unbiased information to troubled homeowners” but I wonder if they honestly informed you that can’t collect and advance fee or that you should contact a free HUD Housing Counselor for mortgage assistance before forking over $3,500? – Source

But on their home page they say that what they offer is not a loan modification. So what in the world are they assisting you with then?

I Am Afraid the the National Advocacy Program is a Scam?   Shelley

And then they talk about how they coach you through the process: “As your advocate, we COACH the consumer on how to deal with the bank throughout the communications with the bank and/or agencies and government officials who may contact them and advise them on next steps.” – Source

The company claims to be located at:

National Advocacy Program
250 Fischer Avenue
Costa Mesa, California 92626

According to the California Secretary of State office, there is no company registered to do business in California under the name National Advocacy Program. A really big Red Flag.

The domain name ownership is hidden. Another red flag.

I urge you to follow my two guides to evaluate your choice of any company.

You can look at the related articles section of this post to see what has been written about them in the past. The comments on any relevant post may be enlightening as well.

Please post your responses and follow-up messages to me on this in the comments section below.

Big Hug!

I Am Afraid the the National Advocacy Program is a Scam?   Shelley
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About Steve Rhode

Steve Rhode
Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. You can learn more about Steve, here.
  • Ronald Vitale

    I too was scammed by the National Advocacy Program $3,999.00 (Mr. Ryan Holland) and JD United.org. (Mr. Malcolm Turner) however, I do have a signed document stating explicitly that if no issues are resolved between Advocacy and Bank of America, my money will be refunded to me less a $700.00 fee. According to senior advocate Maria Delgado, the refund of my money is under review? That was seven months ago

  • Ronald Vitale

    I have a document that explicitly states that, if Advocacy does not resolve issues with Bank of America, my money will be refunded back to me, less a $700.00 fee. According to senior advocate Maria Delgado, the refund of my money was under review! I am still waiting! That was seven months ago.

  • Ronald Vitale

    I too was scammed out of $3,999.00 by the National Advocay Program. (Mr. Ryan Holland) and Mr. Malcolm Turner, JD United.Org.

  • delia

    omg i used them too and i never heard anything from them and there email address that i have i am not able to use.

  • http://twitter.com/artgalstudio Barbara Nelson

    These posts were extremely helpful to me and it fact they saved me from the same pitfall with these scammers. I got the same notice and followed up. The guy I spoke with was SO positive to the extent of promasing that they WOULD, not could, help me save my home in foreclosure – even after I outlined a pretty bleak income:debt ratio. What I find so disgusting is that last week my husband passed away and I’ve discovered that I am facing eviction due to foreclosure. Anyone who can prey on poor widows who are broke, frightened and grieving is truly evil. Thanks so much for confirming my suspicions.

  • Sbean36

    Thank you so very much for your input!  I thought it was to good to be true!  I even told her that I had heard you should never have to pay money up front.  I sent her an email telling her I would be more than happy to pay at the time of closing, but until that happened I would not be sending any money!

    I am very thankful for your site.  I know there are a lot of other people out there like me that are being tempted to follow through with these scams.  Hopefully I won’t be the only one that is saved from sending money to scam artists!!! 

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