I’ll let the readers of the site take a look and offer most of the feedback in the comments section below.
But in a quick look at their site it did strike me as very odd that the home page is just a screen with nothing but entrances for either consumers or businesses.
Once you land on the consumer side of the site the first message you are met with is:
We sincerely hope that you will find this redesigned web site quicker, easier to navigate, and more pleasant experience to navigate especially via smart phone. Please bear with us over the following weeks as we get this new site fully functional. If you have any difficulties please feel free to contact shoot us an email or call. – Source
I’m wondering if that is really the best leading message you can come up with.
But I think the site needs to be clearer about what services the company provides or is everything outsourced to others.
Probably the strangest page on the entire site has to be the “about us” page. That’s probably the definition of a blank slate for Tye. And why doesn’t David have his last name there?
It looks like their website was first registered on March 22, 2012 and is a work in the early stages of development. The company, National Consumer Group, LLC was formed on June 18, 2012.
Guys, there is a lot of work that needs to be done to your site. But the good news is there are a lot of readers that could have some very helpful advice and suggestions to get you headed in the right direction.
One parting observation, if founder Franklin T. Tucker is known as “Tye to his friends” then why does the contact us page say to call Franklin?
Are those your cell phone numbers?
National Consumer Group Wants You to Review Their Website by Steve Rhode
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