Credit Alliance Group is a debt management company. Credit Alliance Group withdrew $15744.70 from my checking account to transfer to Midland Credit Managment in August 2012. Credit Alliance Group still has the money.
I signed a contract with Credit Alliance Group on 10/01/2008 to settle four debts. Three debts have been settled. All fees have been paid. Credit Alliance Group has $15744.70 of my funds and are refusing to transfer the funds to my last debtor.
I can prove each of the three settled accounts with the agreement letters and my credit report. I can prove the fees are paid in full with a statement from Credit Alliance Group and my contract.
I can prove they have $15744.70 of my money from bank statements and the confirmation emails I had received from Credit Alliance Group.
There is no explanation as to why these funds have not been transferred. The last settlement agreement was reached on 08/08/2012. The final draft from my checking account to reach this settlement was 08/13/12.
$15744.70 has been in an account with Credit Alliance Group since 08/13/12. No interest has been offered to me. No steps to correct this issue have been offered. I have called the company numerous times to no avail but do have emails with consistantly evasive responses in my files.
I have retained all communications with them since I signed the contract in 2008. I have attached the last one.
Consumer Action Taken:
I have contacted Credit Alliance Group by email and telephone many times asking them to transfer $15744.70 to my last debtor. I have attached my last communication with them. At this point, they are no longer responding to me. I just want the money to go where it belongs.
Date This Problem Happened: August 13, 2012
State You Live in: Rhode Island
Age Range: 36-50
Total Amount of Fee Paid: $10,276.76
Company Name: Credit Alliance Group
1717 Main Street
Dallas, TX 75201-7375
Company Telephone Number: (214) 329-9182
Website of Company: CreditAllianceGroup.com
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Credit Alliance Group / Shane Garner - Consumer Complaint - January 3, 2013 by Consumer
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