Joined credit card debt settlement program. 54 months @ $391.84(total $21,156.36) to clear $35k in debt.I was told the money would be placed in an account and I could get a refund of any moneys not used to settle a debt at any time.I was told the company was in business 8 years. I checked, and they were just incorporated in July,2012.I made 5 payments for a total of $1959.20. I asked, and was told that I could not get an accounting of my money. The client login on the website does not work.I was told to just keep up with my cancelled checks.There is no physical address, just a PO box at a UPS store.
My contact is Stanley Silverstein 866-517-3518.At first, he would always return my calls quickly to answer any questions.After I started pointing out the following discrepancy’s,no more returned calls.They fell off the face of the earth!I feel this is because I had busted them.The company is called First National Financial Group. My settlement negotiator is Jaqueline Mejia.In doing more research,I found this site and a complaint about a company called Capital Financial Group. Their address is very close to First National’s. The complaint named Jaquline Mejia as their contact, my settlement negotiator! Capital’s website is a virtual copy of First Financial’s and the testimonies are THE SAME!
Consumer Action Taken:
I sent a certified letter requesting a refund (as required by FTC rules)which they recieved on 12/21/12.I called repeatedly.No replies,calls,or money as of yet;1/5/13.
Date This Problem Happened: July 31, 2012
State You Live in: Nevada
Age Range: 51-65
Total Amount of Fee Paid: $1,959.20
Company Name: First National Financial Group
1835 E. Hallandale Beach Blvd.
Hallandale Beach, FL 33009
Company Telephone Number: 866-517-3518
Website of Company: firstnationalfinancialgroup.com
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First National Financial Group - Consumer Complaint - January 6, 2013 by Consumer
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