I feel I was scammed by the Prudent Law Group. A letter was sent to my home saying that they can help me get a loan modification and interest adjustent on my home and this was not true. I originally spoke to Matt Hay in March 2012 and he walked me through the process and said that I was preapprove and that I needed to send him a total of $3,495.00 and everything should go through. I then later spoke to a senior processer and her name was Erica Esparanza but I never received much feedback from her and she no longer with the company. The senior processor I was working with name is Henry Salazar and he said I would not be eligble for the programs on February 13, 2012. In the meantime when I was trying to back out earlier in April Matt Hay reinsured me not to worry everything would be taken care of. I feel why do a preapproved application if it’s not true.
Consumer Action Taken:
I spoke to Henry Salazar on 2/13/13 and he advised that I would not be eligible and that the bank would be sendong me a letter. I’m now unemployed and he said he would try to get me under the unemployed program, but thats not what I paid for i paid to have my interest rate of the loan lowered and a loan modification.
Date This Problem Happened: April 20, 2012
State You Live in: New Jersey
Race/Ethnicity: Black of African American
Age Range: 36-50
Total Amount of Fee Paid: $3,495
Company Name: Prudent Law Group
4500 Campus Drive
Newport Beach, California 92660
Company Telephone Number: 866-519-4304, 866-748-9506
Website of Company: prudentlawgroup.com
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Prudent Law Group - Consumer Complaint - February 14, 2013 by Consumer
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