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Credit Alliance Group – Consumer Complaint – March 13, 2013

Consumer Statement:

This was supposed to be making offers to settle with my creditors to pay off my creditors for less than full balance. After withdrawing monthly payments from my checking account into my escrow account with Credit Alliance Group. When a certain amount reached, Shane is responsible to release a payment by printing a check and send it out to my creditor. He only settled one creditor and I settled 2 creditors on my own. Shane have refused to return my money and been uncooperative.

Consumer Action Taken:

Made many calls on a daily basis and sent emails and no return calls. Received emails but no answer about when I’m receiving my money after he kept his monthly fee of $79.95. Wait on the phone line for long periods of time before someone answer the phone and constant runaround and hang up their phone with me – very unprofessional service.

Date This Problem Happened: September 1, 2011

State You Live in: Illinois

Race/Ethnicity: White

Age Range: 36-50

Total Amount of Fee Paid: $1,199.25

Company Name: Credit Alliance Group

Company Address:

1717 Main Street
Suite 5800
Dallas, TX 75201-7375

Company Telephone Number: 214-329-9182

Website of Company: CreditAllianceGroup.com


If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.

If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.

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If you are the company named in this report and you want to respond, please read How to Handle a Consumer Complaint Like a Pro And Come Out Smelling Like a Rose

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