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Advanced Professional Network Has Left Me With a Bad Feeling. – Anna

“Dear Steve,

I am delinquent in my mortgage and am having trouble making payments. I have signed up with a company called Advanced Professional Network who have put me in a loan modification dropping my mortgage payment about $400.

I was so relieved that someone was helping….but now I’m second guessing and have a bad feeling about this company. The did not ask me for any fees; they said they would be contacting my mortgage company directly. And advice???

Can you tell me if this was a big mistake and if I can cancel this agreement with them if they are not reputable?

Thanks,
Anna”

Don’t miss our free Get Out of Debt – “How To” Guide Series on a number of topics, for loads of practical advice, tips, and help to beat back debt. – Click Here

The Answer

Dear Anna,

I went and looked at the website for Advanced Professional Network at advancedprofessionalnetwork.com. Their website is void of anything meaningful or helpful. They don’t even say what state they are registered to do business in.

But if I chase down the domain name ownership it says the domain name is owned by:

Pejman Pirmoradi
Advanced Professional Network
27068 La Paz Road
#132
Aliso Viejo, California 92656

Advanced Professional Network Has Left Me With a Bad Feeling.   Anna

It looks like that address is actually a UPS Store. – Source

I searched the State of California records and could not find a company that was registered to do business under the name Advanced Professional Network.

I would recommend that anyone considering using such a company should read the following free guides.

  1. The Ultimate Consumer Guide to Checking Out a Debt Relief Company Before You Sign On the Line
  2. 10 Must Do Steps to Find the Best Credit Counseling or Debt Settlement Company for You
  3. How to Check Out a Business or Company to Avoid Getting Scammed or Ripped Off

I have no idea what type of agreement they may have secured for you. Is it just a temporary modification? What are the terms?

If you want me to review any agreement you signed, you can upload it to me here.

Review of Advanced Professional Network Agreement

I subsequently received the agreement and below is my plain language review of the agreement. I am not a lawyer and I’m just posting my observations based on what the agreement says.

Page 1

Advanced Professional Network Has Left Me With a Bad Feeling.   Anna

According to the agreement the consumer lives in Connecticut. I have contacted the Department of Banking in Connecticut they have confirmed the company is NOT licensed to offer debt relief service to Connecticut residents.

The agreement is actually not for a mortgage modification. According to the agreement it is for “an analysis of real estate debt and income, as well as examining the potential for restructuring and lowering the borrower’s general debt and real property secured debt, or any other loss mitigation options that best benefit[s] the Client.”

The debt restructuring, if any, is farmed out to a company called ModStart.

There are no guarantees that a lower interest rate, reduced mortgage payments, or any other reduction is available.

The company does not guarantee their performance. No refunds are available except under the following situation. “The Client may only be entitled to a return of the remaining portion of unallocated service fees if all the terms and conditions of the Agreement have been met and only at the sole discretion of the Company.”

Any disputes must be settled by arbitration in Orange County, California.

Page 2

Advanced Professional Network Has Left Me With a Bad Feeling.   Anna

ModStart is located at:

522 Hunt Club Blvd
Suite 178
Apopka, FL 32703

And guess what, that’s the address for another UPS Mailbox store. – Source

According to the State of Florida website there is no company registered to do business in Florida under the name ModStart.

Page 3

Advanced Professional Network Has Left Me With a Bad Feeling.   Anna

Page 4

Advanced Professional Network Has Left Me With a Bad Feeling.   Anna

The agreement charges $3,268 and charges fees ahead of the consumer getting a full and final modification agreement accepted by the lender. This appears to violate the Federal Trade Commission Mortgage Assistance Relief Services Rules about no advance fees.


Here are some free mortgage modification resources to use.

Mortgage Help

Be sure to first read How Not to Get Scammed by a Mortgage Loan Modification Company.

Debt-to-Income Calculator

First you’ll need to determine your current debt-to-income ratio. The target debt-to-income ratio under the Home Affordable Modification program is 31%. Use this free online DTI calculator.

Mortgage Modification Calculator

The mortgage modification eligibility calculator will ask you several questions and then show you which programs you may be eligible for.

The free mortgage modification calculator can be found here.

Free Mortgage Modification Help and Counseling

If you have questions about the process or eligibility you can call 888-995-4673 and get connected with an mortgage modification adviser for free. This help is provided by government subsidized HUD Housing Counselors and they can be a big help in navigating the modification process.

In order to assist you, the housing expert will need to gather some information from you. Have the following documents handy:

  • Information about your first mortgage, such as your monthly mortgage statement.
  • Information about any second mortgage or home equity line of credit on the house.
  • Information about the monthly gross (before tax) income of all household members contributing to pay the mortgage, including recent pay stubs if you receive them or documentation of income you receive from other sources.
  • Information about your savings and other assets.
  • Account balances and minimum monthly payments due on all of your credit cards.
  • Account balances and monthly payments on all your other debts such as student loans and car loans.
  • Your most recent income tax return.
  • It may also be helpful to have: A letter describing any circumstances that caused your income to be reduced or expenses to be increased (job loss, divorce, illness, etc.), if applicable.

You can also get free help and housing counseling from a local HUD approved counselor. You can find your local free housing counselor, here.

Contact Your Mortgage Company

Not sure if your mortgage company offers modification programs? Not all do. You can contact your mortgage company to ask them about mortgage modification programs you might be eligible for. Click here to find your mortgage company.

NPV Calculator

Want to know the net present value (NPV) of your home for the mortgage modification process? No problem, use the free NPV calculator to find out. The NPV calculator is right here.

The calculator can be used by homeowners who have been denied a HAMP modification because of their NPV result or can also be used by homeowners prior to applying for a HAMP modification to help them better understand the NPV evaluation.

No Advance Fees

The Federal Trade Commission has a Mortgage Assistance Relief Services Rule which prohibits advance fees for mortgage rescue services or mortgage modification help.

Please post your responses and follow-up messages to me on this in the comments section below.

Big Hug!

Advanced Professional Network Has Left Me With a Bad Feeling.   Anna
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About Steve Rhode

Steve Rhode
Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. You can learn more about Steve, here.
  • Concerned beyond belief.

    Hi! We actually signed the contract with APN and also agreed to have the funds removed from our account each month. I honestly thought this was my bank contacting me and I feel like a complete fool. I do not understand how they received my information to even contact me. I completed a form on my mortgage lender’s account for a relief program, sent them all of the required documents and then I received an email from APN stating they are my assigned case manager for our mortgage. I had just done everything for my bank so I just thought this was the next step. No funds have been removed from my account as of yet. Any advice as to what I should do now? I’m going to contact my mortgage company on Monday and inform them but in terms of this contract that I signed and that you have posted above, could they take me to court for any reason for no payment? My next thought is to possibly change my bank account number as well. Any advice and guidance would be greatly appreciated. Thank you!

    • MF

      I think I just answered my own question. If they are committing fraud, they can not take me to court. duh. I am currently working with my financial institution to make sure they are unable to remove these funds from my account. Complete disappointment. But glad that I figured this out before they received any funds from me.

  • JoAnn

    Ashlee with APN reached out to me with an email stating NO FEES and that they were a government funded program to help people. She told me they could help me. Another individual called me back and told me again there were NO fees. I specifically asked them my Loan WILL NOT start over right? cause I dont want to do this loan mod if thats whats going to happen. I DID not want to start my loan over. I have paid 10years into it and just need to catch up on a payment. They told me they would get pymt reduced and my loan balance reduced with the same time left on my loan and that it WOULD NOT start over. I was to send 776.00 a month via an auto draft that would be put into a suspense account for my lender. Which I now found out they keep so now it looks like I have not paid a mortgage pymt in 5 months and in order to keep my home I have NO OTHER choice but to do this loan MOD. I feel totally victimized

    • http://GetOutOfDebt.org/ Steve Rhode

      I try so hard to help people avoid just such a result.

      • Rick Perkins

        Steve. I was a client of this company and they did help me with my mortgage and stopped my sell dates. But my thing is you are the biggest scam yourself. People should google Steve Rhode and see what you will find out. do not trust Steve he is a biggest scam himself.

      • http://GetOutOfDebt.org/ Steve Rhode

        Is there something in particular that concerns you? I think I’ve addressed most of the misinformation about me posted by others in http://getoutofdebt.org/the-getoutofdebt-org-and-steve-rhode-faq/

        Is there something in my review of their agreement that is inaccurate? If so, please help to correct such an error. Are you suggesting I called Advanced Professional Network a scam?

  • Kristina Garcia

    I believe that I have been taken for a ride by this company. I recently received a letter for my bank saying that my home is in foreclosure due to non payment. Being told by APN that they were sending my payments towards my mortgage, but the bank says no and now me and my children will be put out on the street. They have managed to take at least 2800 from my account. Is there anyway that I may be able to get my money back from them. Any advice would be appreciated. Please help.

    • David Pearson

      Just simply contact them. I was a client of this company and they got me a modification. I have nothing but good things to say about them. They saved my house.

  • Gene

    I can tell you from experience, in the case of companies who do offer a good/great service, it’s the homeowner that causes all the problems. They pay someone expecting them to do everything for them and wonder why nothing has been done when, IN FACT, they have avoided all calls and emails from the same people they hired to help them. Truthfully, a lot of homeowners want to bury their heads and avoid the whole foreclosure problem all together, which makes working for them extremely difficult. Bear in mind, this is not all homeowners, but a high percentage for sure.

    Don’t just blindly take pity on the homeowners. They are in many cases (not all) some of the most irresponsible and lazy people you will ever meet, which is why they are most likely in the predicament they are in. They are often, like little children who have to be babysat to no end and in the end just want to blame someone for their incompetence.

    It’s a shame a lot of bad people in this industry have ruined it for so many hardworking and quality Americans who really can and do help those in need.

    My advice is to take the emotion out of the equation and weigh the outcomes. This is certainly a one sided posting/page. I see the person who responded before me mentioned timestamped notes of the events as they transpired. If true, and I think it most like is because keeping notes is common practice in any business today, I wouldn’t be surprised if the homeowner had a lot of fault in the outcome. Finally, did the homeowner get her money back. I would like to know. Can’t figure calling a company a scam if they refunded the money/fee. Did the homeowner even request a refund or even express any concerns before making the claims? I don’t know the answer to any of these questions, but if this person got a refund with little or no trouble then I think it’s a good thing. Steve, I can see your heart is in the right place, but ask more balanced questions in the future. I’m personally interested in knowing both sides of this story. I’m old enough to know when someone is angry and has money at stake, they will say almost anything, or at least, recount everything in their favor. Understandable perhaps, but not good for an article when people want balanced reporting and/or blogging in this case.

  • jason rackakckas

    A client of Advance Professional Network by the name of “Faye XXXX” just found out that this company pulled 3 payments total $3,500. She decided to call Bank of America to ask how many attempts were made from Modstar aka Advance Professional Network. The bank rep. said there was only one attempt on May 10,2013 when she retained their services beginning of April 2013. She is contacting the State Bar of California, Office Controller of Currency and Department of Justice. She obviously is a victim of Fraud and has received a case number from the authorities. I have respect for Steve for looking out for the consumer! Bless your heart sir!

    • Quality control Manager

      Jason,

      It is very unfortunate that you are saying this company is a scam even though Faye got refunded her money back. If this company was a scam do you believe they would refund the money back? We do have a complete notes time stamp which we keep on every file. We do believe in complete client satisfaction and helped many home owners. Please do not blog things that is not true about a company that is not true next time.

      Thank you

      • http://GetOutOfDebt.org Steve Rhode

        How about identifying yourself?

  • http://GetOutOfDebt.org Steve Rhode

    Updated the post with my review of the APN agreement.

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