There are plenty of respectable and good debt collectors that run their business in compliance with local and federal laws. And then there are the collection companies that engage in abusive practices and behavior.
For those of us that regularly work with people in debt it is hard to not become distrustful or develop a strong dislike for debt collectors in general when time and again you see people wrongly manipulated into paying. Don’t get me wrong, if someone can pay they should, but it should be in a reasonable, affordable and sustainable way that allows both the debtor and collector to meet their goals. But unfortunately holistic debt collection will always be less productive than intimidation and fear.
Watch the video below and you’ll see what I’m talking about. The video made me ill to watch, because it happens, and happens every single day.
(Can’t see the video above? Click here.)