In March 2013, I purchased $74.98 with a brand new Macy’s Star Rewards card. They sent a statement, I paid the full amount, on time, in their enclosed envelope. They claim they never got the check and pressured me to pay by credit card over the phone. Since they had called me, I declined.
Then they sent me to a series of credit collection agencies. I maintain I paid them on time and they should open the envelope with my check in it.
I’ve checked with my bank, the check has not cleared.
Now the Macy’s balance that started at $74.98 is $215.67, all from fees and interest. What should I do?
If you have a credit or debt question you’d like to ask just use the online form. I’m happy to help you totally for free.I Paid Macy's But They Sent Me to Collections. - Matilda by Steve Rhode