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Home > Ask The Get Out of Debt Experts > I Saw a Commercial for Student Loan Debt Help. Are They Legit? – Katie

I Saw a Commercial for Student Loan Debt Help. Are They Legit? – Katie

“Dear Steve,

I saw a commercial with a website claiming to help with student loan debt. They listen a website and a phone number. The website was www.studentloansupport.us. Once I filled out a small questionnaire I was notified by phone from the company. A guy named Travis asked for some background info such as Name, where I work, if I have any dependents, my social security number, and also wanted my FASFA pin. I didn’t have my pin # so I asked if I could call him back. The number he gave to call back on was (657) 210-9156.

I want to know if this is a legit company and if I should use them for help. If not, do you have any recommendations for student loan help (for consolidation and lower monthly payments)?

Katie”

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The Answer

Dear Katie,

The options for dealing with your student loans are very straightforward if you owe federal loans. In that case you can talk directly with the U.S. Department of Education for free about your options. For private loans your options will depend on what the loan servicing company offers.

Alternatively you can read my free guide The Ultimate Guide to Dealing With Student Loans You Can’t Afford.

You are more than welcome to pay someone else to do something you can do yourself for free. That’s your choice.

If you decide you want to use this company be sure to do your homework and check them out.

  1. The Ultimate Consumer Guide to Checking Out a Debt Relief Company Before You Sign On the Line
  2. How to Check Out a Business or Company to Avoid Getting Scammed or Ripped Off

Student Loan Resources

You can use the following student loan resources to help reorganize, discharge or forgive your student loan payments.

The Overall Guide to Dealing With Student Loan Debt

Get Help For Your Student Loan Problem

Discharge Your Student Loans in Bankruptcy

Getting Sued Over a Student Loan

Student Loan Forgiveness and Discharge Information

Watch Out for Student Loan Assistance Programs

Student Loan Consolidation Information

Specific Federal Student Loan Repayment Program Information

Maybe College Isn’t the Answer

Please post your responses and follow-up messages to me on this in the comments section below.

Big Hug!

I Saw a Commercial for Student Loan Debt Help. Are They Legit?   Katie
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About Steve Rhode

Steve Rhode
Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. You can learn more about Steve, here.
  • http://DamonDay.com/ Damon Day

    It is a safe bet that if you saw an add on TV, and then they are asking for your Federal Pin number, it is a company you should avoid. Sad to say it, but if they are spending money advertising on TV and are focusing on your federal loans (why they are asking for a pin number) then you are very likely just speaking with a commissioned sales person who will likely be trying to charge you thousands of dollars to enroll you into the freely available IBR.

    By the way, the department of education says you should never give out your pin number (especially to some random sales person over the phone).

    Most student loan relief outfits are nothing but boiler room sales organizations.

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