The consumer wrote in with an update to this complaint. A big hat tip to Defense Lawyers for taking care of this. This is the kind of positive customer service consumer deserve from their debt relief company.
“Thank you for posting my complaint. Defense Lawyers PA quickly contacted me after the posting, and reimbursed the Escrow money owed to me. They also resolved other complaints I had against them. Without your help, none of this would have happened.”
I contracted with , Defense Lawyers, P.A. 101 Plaza Real S Ste 204 Boca Raton FL 33432-4856 to settle my debt. After almost three years of their services, they had not even settled half of my debt. When I asked for a refund of the Escrow money I had sent them, they promised they would send it to me, and never did.
Consumer Action Taken:
Wrote a letter (Certified USPS) requesting my Escrow funds be returned to me. Requested a detailed financial accounting of how the funds were used? Requested who is the Escrow administrator? They never responded, and did not return my money. Nor do they pick up the phone to respond to me when I call.
Date This Problem Happened: December 20, 2013
State You Live in: Michigan
Age Range: 51-65
Total Amount of Fee Paid: $30,519
Company Name: Lee Stein, Esq., Defense Lawyers
101 Plaza Real S
Boca Raton, Florida 33432-4856
Company Telephone Number: 888-444-0253
Website of Company: mydefenselaw.com
If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.
If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.
Defense Lawyers - Consumer Complaint - February 11, 2014 by Consumer
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