I was called by this company to help with my student loans. I was interested in a forbearance. They told me of other programs that I was eligible for. They asked for my PIN. I was told by them that they are the the student loan department and that they have power to consolidate my student loans. I was told I needed to pay the underwriting fee of 699.00 to get the new payment of 0 dollars a month. They have began to take money out of my checking account from that bank statements that they requested.
Consumer Action Taken:
I called to cancel ” 100% guaranteed” and they don’t answer their phones anymore. I have charged back my credit cards and am taking care of this.
90 E. Fort Union Blvd., Suite 100, Salt Lake City, UT 84047
Date This Problem Happened: December 13, 2013
State You Live in: Kentucky
Age Range: 21-35
Total Amount of Fee Paid: $699
Company Name: National Student Loan Assistance Center
90 E. Fort Union Blvd.
Midvale , Utah 84047
Company Telephone Number: 866-593-1004
Website of Company: nslac.org
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National Student Loan Assistance Center - Consumer Complaint - February 14, 2014 by Consumer
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