I’m a registered and verified user of an US-based Bitcoin exchange whose name is Coin Market. This exchange is a federally registered MSB under FinCEN and the register number is # 31000027417046.
From the beginning of March I can no longer withdraw my moeny while deposit is no problem, however there is no announcement nor reminder to traders. I have contacted their support for many times but got no reply at all.
Considering the case of Mtgox which is a Bitcoin exchange based in Japan, I have reasons to suspect that the Coin Market exchange is stealing customer’s money. I really hope you can help me.
Consumer Action Taken:
I’ve sent several emails, using several differnt email addresses of mine, to their support email box ‘[email protected]’, but there is no reply at all. I have posted a thread on a Bitcoin service forum and some other people joined in my discussion to compain that they also have withdrawal issue.
Date This Problem Happened: March 3, 2014
State You Live in: Shanghai, China
Age Range: 36-50
Total Amount of Fee Paid:
Company Name: Coin Market
1507 7th St.
Santa Monica, CA 90401
Company Telephone Number:
Website of Company: coinmkt.com
If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.
If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.
Coin Market - Consumer Complaint - March 24, 2014 by Consumer
Scam reports are submitted by consumers like you. If you would like to file a scam report, please click here.
If you are the company named in this report and you want to respond, please read How to Handle a Consumer Complaint Like a Pro And Come Out Smelling Like a Rose