What Do You Think of Everest Debt Solutions? – Margo

Hi Steve,

We would like to ask for you to remove your vulgarity from the post regarding Everest Debt Solutions. You are more than welcome to your opinions on companies you have done no research on however using foul language constitutes a slanderous comment.

As general counsel of EDS for 6 years I have personally over seen compliance issues and best practices for the debt settlement business we operate. Over a 7 year time span we have aquired over 11,000 clients. 4,000 of them have successfully graduated the program settling 100% of their debt for less than 50 cents on the dollar. We have currently 6,500 active clients and roughly 500 that have dropped out of the program. Of the 6,500 clients 92% of them have had an offer to settle their account for less than 55 cents on the dollar. Of the 500+/- drop outs from the program that paid fees to us 86% of them settled an account prior to leaving us for various reasons. With 11,000 educated clients and 1 BBB complaint we are clearly providing un-paralled service to our clients.

Thank you in advance for removing the comment and vulgarity posted regarding EDS.

[Reply to This Comment]

Steve Rhode Reply:
October 8th, 2009 at 8:31 pm

Steve,

No problem. I removed the ‘bullshit’ from my response. No worries.

Since I found you, could you be so kind as to answer the questions raised in the post?

Steve

[Reply to This Comment]

EDS Management Reply:
February 5th, 2010 at 10:05 am

Mr. Rhodes,

EDS is extremely concerned about the inaccuracies of your website and more importantly you are scamming the public leading people to believe this is a self help website when in fact you are selling leads to Cambridge Credit Counseling.

Please contact us to discuss removing our company from this website as you are scamming our customers.

Thank you,

EDS
Management

[Reply to This Comment]

Everest has a D- score with BBB

[Reply to This Comment]

Steve Sanders,

You know, I slept on this to see if it would bug me less in the morning. Nope, it still bugs me. You say, “You are more than welcome to your opinions on companies you have done no research on however using foul language constitutes a slanderous comment.”

My comments about Everest Debt Solutions were all research. My research, the review of your website, raised the questions I posted above. To say I did no research is directly contradicted by the fact that my writing was all based on research and observation.

And the other thing, my vulgar comment that you claim was slanderous. So I removed the word bullshit from the sentence “My favorite line on their site is in the footer where they say this about their website “THIS IS AN ADVERTISEMENT FOR OUR DEBT SETTLEMENT PROGRAM.” [removed word] Of course it is.” What I wrote was not disagreeing with you, it was a reinforcing affirmative statement.

So what were you trying to say? You claim I did no research and yet my questions raised are direct observations and statements from your public site. And you claim my ‘bullshit’ was slanderous even when my statements was in agreement with you. OK, so the word bullshit did not need to be there and removing it did not change the meaning of the sentence. So, what was the point?

Was this a canned nastygram you sent me?

Just curious and doing my research to get to the bottom of it.

Steve

[Reply to This Comment]

Hi Steve,

I believe the original question asked was “Do you know of a reputable debt settlement company?” and “Do you know anything about Everest Debt Solutions?”. I also noticed Steve that your address is not on your website as well.

Everest Debt Solutions is a reputable debt settlement company with thousands of successful clients and a portfolio of settlement letters that will keep us in business for years to come. Compared to most debt settlement companies our track record speaks for itself. Again we state 11,000 consumers have contacted us for services and only 1 complaint has ever been filed with the BBB of which we resolved immediately. More than 70% of our clients have settled one or more accounts.

Our disclaimer on our website regarding THIS IS AN ADVERTISEMENT FOR OUR DEBT SETTLEMENT PROGRAM is nothing more that a statement of fact. Steve if you were to do a full investigation as to why we use such wording you would find that clearly EDS stands out from the rest of the industry both with a debt settlement consequences page and a full disclosure disclaimer on all pages of our website.

I would like to raise the question of where you went to College or what makes you an authority on getting out of debt? What certifications or organizations do you use to ensure you are giving the general public what they are coming to you for?

Here is a testimonial we received yesterday from one of our clients. “ATTN Negotiations Manager- I would like to personally thank Brian and Tanya for their help last week. Brian has been a pleasure to work with and Tanya is wonderful as well. I appreciate all you have done for me and my family. I wanted to let Brian know that my daughter did go for surgery and she is recovering just fine. In a time of my life where all things seemed uncertain Brian and Tanya made a monumental move towards negotiating with B Of A. The end result was a 18% settlement offer that eliminated my last credit card account. The stress that Brian and Tanya rid me of cannot be imagined on any scale all the while watching out for my daughter days before surgery. Brian & Tanya you are daymakers and your work is outstanding. With care and love- Vicky C. Madison, Wisconsin”

We receive statements like this daily. I will post some more over the next few weeks for the public.

[Reply to This Comment]

Steve Rhode Reply:
October 9th, 2009 at 9:14 am

Steve,

So you never answered, what is the business street address for Everest Debt Solutions?

Our disclaimer on our website regarding THIS IS AN ADVERTISEMENT FOR OUR DEBT SETTLEMENT PROGRAM is nothing more that a statement of fact.

I know it is, that’s why I was agreeing with it. What’s the big deal? Let it go.

As far as my background in the area, I’ll let the testimonials speak for me.

Is your aggressive response meant to be an attack or a deflection from answering the original questions I raised in my post? Why not just take the time to answer those and be done with it?

Do you really have a D- score with the BBB as John commented? Why yes, it appears you do. In verifying that John was in fact right I discovered that Everest Debt Solutions is really FDN Solutions, LLC that has a UPS store postal center mailing address? That can’t be right. But it is, I called the store and confirmed it. Really, a UPS store? Come on.

So this all lead me to the FDNsolutions.com site and makes me wonder if the “THIS IS AN ADVERTISEMENT FOR OUR DEBT SETTLEMENT PROGRAM” statement is as big a deal as you say, why is it not on the bottom of that site?

Also, why does the BBB seem to list a UPS store as the mailing address of the company and a private residence as the additional address of the company? That all seems very odd. Am I misreading something here?

And while I’m responding. What is up with the BBB statement on their site about you. Are you really using the BBB logo without permission or membership?

Mis-use of BBB Name by FDN Solutions, LLC

The business’s website has various pages that display the BBB logo. The business is not BBB Accredited and our policies prohibit such a reference.

On March 10, 2009, BBB brought to the business’s attention its unauthorized use of the BBB logo on its website, found at the link: http://www.everestdebtsolutions.com/floridadebtrelief.php

The business currently does not display the BBB logo on that link. However, it has been brought to BBB’s attention that the business is displaying the BBB logo on other website pages, including:

http://www.everestdebtsolutions.com/illinoisdebtrelief.php
http://www.everestdebtsolutions.com/minnesotadebtrelief.php
http://www.everestdebtsolutions.com/pennsylvaniadebtrelief.php
http://www.everestdebtsolutions.com/kentuckydebtrelief.php
http://www.everestdebtsolutions.com/tennesseedebtrelief.php

On June 24, 2009, BBB contacted the business regarding this. The company has failed to remove the BBB Logo from their websites. This company is not a BBB accredited business and they do not have permission to use the BBB Logo.

Source

Steve

[Reply to This Comment]

EDS Management Reply:
February 5th, 2010 at 10:06 am

Mr. Rhodes,

Everest Debt Solutions is the first Debt Settlement Company to ever submit a 200+ page packet to the BBB to have their grade changed.

Please contact us for a copy of that information.

EDS
Management

[Reply to This Comment]

Steve Rhode Reply:
February 5th, 2010 at 11:20 am

FYI, As of right now the BBB is showing you have a D- grade.

I’m confused. Are you saying you are the first debt settlement company to submit 200+ pages to ask for your grade to be changed or that the BBB changed your grade to a D-?

Steve

It seems to me that Everest Debt Solutions has opened a can of worms. There wouldn’t be so many responses from them, each getting nastier, unless they had something to be defensive about. Then they start trying to make Steve look bad. EDS makes themselves look worse with each cut and negative question towards Steve. Why is EDS so worried about where Steve went to college and what makes him a debt/credit expert? As Steve said, the testimonials speak for themselves. In my eyes, 4,000 clients being sucessful out of 11,000 is not a good ratio of excellent services rendered. So leave Steve alone and worry about EDS.

[Reply to This Comment]

Dear Steve,

I just want to thank you for steering me in the right direction. I have met with a reputable bankruptcy attorney, one that is very skeptical of the entire debt settlement industry himself and has an opinion that they do nothing more than prey on people like myself that have fallen on hard times and want to do the right thing by working out a way to settle their debts with their creditors.

They are often deceptive about the fees that are charged and are not right up front about how the whole debt settlement process works, and whether they are really authorized and licensed to provide these services. I can attest to this after being a victim of a fradulent scum sucking debt settlement company.

I now have developed my own opinion of EDS myself after reading the response from Steve Sanders-he would have appeared much more professional had he responded to you by simply stating the facts and supposed track records of his company and his testimonials and left out the attack on you. I certainly wouldn’t want to do business with a company that was represented by people like that. And after reading your article Everest Debt Solutions & FDN Solutions These Debt Settlement Comapnies Are Really Starting To Piss Me Off-its clear that you don’t know who your dealing with when their mailing address is a UPS mailing center.

As far as I’m concerned Steve your doing a great job of providing people with good information and helping us read between lines.

Margo

[Reply to This Comment]

Steve Rhode Reply:
October 10th, 2009 at 7:22 am

Margo, Nona, John,

I feel like the luckiest guy in the world because I have the smartest people (you) reading and commenting. With your help and feedback I think we addressed the issue here, that is unless EDS wants to keep going with this. Really, wouldn’t it been nice if they had just answered the questions?

Steve

[Reply to This Comment]

I am currently enrolled with Everest for debt settlement services and I am thrilled to see a company that still takes pride in working with its customers to resolve issues. Two weeks ago I received a letter in the mail from Chase Card Services saying that they planned to sue me for the balance on my credit card account. I called Everest and asked for their advice. They had me fax over the paperwork. 3 hours after that fax I received probably one of the best calls of my life. Not only did Everest settle with Chase avoiding my lawsuit but they also settled my account for 26% of the balance owed. The negotiations department at Everest not only settled with my creditors but also made me a part of the process. Thank You Everest!

[Reply to This Comment]

I too am an existing client of EDS but going back about 2 years. Some of what you are experiencing is to be expected. I cannot mention anything negative seeing how we did avoid going Bankrupt. Wells Fargo was very difficult to deal with initially and we did not see many results for some time. I will check my records but I believe 9-10 months into the program we received our first offer from them. From what we learned Wells has a long standing policy to ignore and harass card holders that use settlement firms to resolve their debts. Why this is we do not know however we did end up settling for a reasonable sum less than what we planned for. Customer service at EDS was always kind and courteous and after all is said and done we are happy with what we got from EDS.

[Reply to This Comment]

Steve Rhode Reply:
October 10th, 2009 at 7:37 pm

Brad & Linda,

I’m curious why your two comments from different people are posted two minutes apart and I can see, from behind the scenes, are from the same computer as Steve Sanders, the alleged general counsel for EDS?

Your testimonials seem like planted testimonials from Everest Debt Solutions. If you did not post these testimonials then I’d be a bit concerned that EDS is posing as you and giving up your email addresses, pretending to be you.

Can the EDS story get any stranger and more odd?

Steve

[Reply to This Comment]

Steve Rhodes please stop the scam going on here by producing leads to be sold to debt settlement companies and agencies that broker out personal information. We will be filing a complaint with http://www.complaintsboard.com for fraudulent information and misleading Americans. Steve Rhodes is not a real person and this website is a scam.

[Reply to This Comment]

Steve Rhode Reply:
October 22nd, 2009 at 10:49 am

Well I was going to just delete the comment above with the other four variations someone posted using different names but all coming from the same address. It is interesting that all of these similar messages were posted only on Everest Debt Solutions articles on the site. Hum, what could that mean?

If the poster is actually related to EDS, can you please ask someone there to just answer the questions raised in the posts, please.

Am I a real person, LOL, I’d never been accused of not being a real person before.

So lets talk about the heart of this complaint. The anonymous person posting this is talking about the form for debt management or debt settlement information. The form can be found here. Also, it is important to familiarize yourself with my disclosures in the site terms and conditions here where I talk about ads on the site.

I don’t have enough time in the day to personally keep tabs on providers. I rely on credit.com to do that for me. They assure me that all of the service providers they work with are have “all been cleared and we only work with partners that are legitimate and reputable.”

If anyone has any issue with any service provider they may be contacted with as a result of the form, please contact me with your full name, your issue, and who the provider was and I will open an issue with credit.com to investigate the matter fully.

Steve

[Reply to This Comment]

Steve Rhodes and http://www.credit.com are involved in a debt lead generation ponzi scheme that is misleading consumers to going with a poor debt settlement company called Credit Solutions. Credit Solutions has over 1,000 BBB complaints and is considered by Steve Rhodes and http://www.credit.com to be trustworthy and legitimate. This website is a joke. Stay away.

[Reply to This Comment]

Steve Rhode Reply:
October 23rd, 2009 at 9:45 pm

Well who would have ever suspected I would owe Everest Debt Solutions a thank you. But I do.

I wanted to fill you in on what happened yesterday. Suddenly there was a flurry of vile and downright nasty comments, most which I deleted and did not publish. They were like the one above, posted by someone that I now believe is attached to Everest Debt Solutions in some way, since the hateful comments were followed up to a telephone call to credit.com as you’ll see below.

As I talked about before, some requests for additional service are handled through credit.com for me. You can see my comment above for more information on this. Well unbeknownst to me some requests for assistance from my site it turns out were actually going to Credit Solutions of America, a company that has been in trouble of late. Had I known that I never would have allowed that to happen. The minute I found out they were, I immediately asked that they be stopped and no more requests for help would be sent to CSA from my site. A programming change was made by credit.com and effective 5PM yesterday, that matter was handled and closed. So thanks for that EDS.

What I can’t figure out is why someone claiming to be from Everest Debt Solutions calling from a 770 Georgia telephone number called credit.com and is reported to have left the following message saying “Got a call from gentleman, phone number 770-521-XXXX, working for Everest Debt Solutions. He will drop a newsletter to over 15,000 of his customers next week defending his position and accusing Steve Rhodes and most importantly Credit.com of fraud and improper business practices.”

I am personally perplexed how someone claiming to be from EDS could call credit.com and threaten them. If anyone was slandered here it was credit.com and/or myself, accused of fraud, improper business practice, and a ponzi scheme. Seriously, a ponzi scheme? How is that even possible? [From wikipedia: A Ponzi scheme is a fraudulent investment operation that pays returns to separate investors from their own money or money paid by subsequent investors, rather than from any actual profit earned.]

What is mind boggling to me is how a review of the EDS site, that raised and asked legitimate questions in response to Margo’s question has turned into such hate filled and vile attack by EDS against me and now credit.com. The apparent approach by EDS has not been to answer legitimate questions raised or to provide comfort to readers by being helpful, open and forthcoming. It is apparently to lash out, attack, threaten and submit spam comments under multiple identities from the same computer address. If anything I think Everest Debt Solutions has repeatedly injured and harmed their own reputation and public perception by their own actions. And based on some of the comments from others above, I don’t think I’m alone in that impression.

If an EDS person reads this let me say, this is anything but rocket science or overly complex. Nothing needs to be defended by you. All I or readers want is just some simple, clear, and clarifying responses to questions raised from your site and your client agreement. That’s it. Not hate, not anger, not attacks, and not threats; just helpful clarification so we can all understand.

So in the interest of ending this issue, unless someone from EDS wants to come forward and kindly provide some constructive responses to the issues raised, from this point forward I will not knowingly publish any more of their accusatory or not nice comments and will consider this matter closed so we can all move forward.

Steve

[Reply to This Comment]

EDS Management Reply:
February 5th, 2010 at 9:05 am

Call Us Directly we are awaiting your call.

[Reply to This Comment]

EDS Management Reply:
February 5th, 2010 at 9:06 am

We are waiting on your call.

[Reply to This Comment]

Steve Sanders is the one that’s going to be in trouble. What part of LEAVE STEVE ALONE don’t you understand?! EDS must not have as many happy clients as you claim or you wouldn’t have so much free time on yout hands. You must be on drugs to dream up such crazy thoughts! The one here that’s not a real person is you. Get off the drugs and get a life. If you are unable to get over the hurt that Steve Rhode’s truth brought you, then get into counseling. Put your big girl panties on and get over it. Get to work and accomplish something constructive. Don’t make me tell you again, LEAVE STEVE ALONE!!!!!

[Reply to This Comment]

Mr Rhodes,

Please contact EDS management at 1-800-258-4131.

Thank you,

EDS
Management

PSS This site is devoted to generating leads for Cambridge credit counseling and Mr. Rhodes is using slander for profit. Steve Rhodes is a lead generation scheme.

If Mr. Rhodes would like to have a manly discussion about this it can happen anytime. Just call us direct. We have tried to call you several time. We have your private number but you won’t return out calls.

[Reply to This Comment]

Steve Rhode Reply:
February 5th, 2010 at 10:59 am

LOL,

This is the funniest string of flame comments I think I’ve ever received from you. I’m not going to call. I want to be open and transparent about this.

Attacking my “manliness” is the funniest way I’ve ever seen of wanting to make things better. What are you going to say next, “Let’s step outside?”

I have no messages from you. Don’t know what number you are calling.

In the future, when dealing with any issue you don’t like, you might want to try an approach other than the bully thug one you’ve got going on now. Let’s see, accusing me of scamming customers, attacking my manliness, slander for profit, and then you not signing your name to your posts, etc. All of this only makes you look like a playground bully and worse to the public. Frankly, you are your own worst enemy and have done enormous damage to your own reputation, whoever you are with your anonymous posts.

If I was a potential client of your and looking at your recent string of comments I’d be afraid to work with you, you don’t seem to be very nice people with your aggressive in your face approach.

May I respectfully suggest that If you are upset about the information I wrote or something I wrote was not true, then why don’t you just post a friendly levelheaded rebuttal with sourced facts to give your side of the story?

Steve

[Reply to This Comment]

We are still waiting on your call and we are not going to play your games of deleting the truthful posts we submit. This is a lead generation scam and EDS will not partake.

Steve asking you to step outside would be reducing ourselves to your level of scam for profit as we know this is.

Perhaps calling us can save you frustrations and stop the back and forth. Seeing how you won’t call speaks to your character. We emailed our clients last month about this scam and literally hundreds of our clients thanked us for the heads up.

Hey Steve our approach to debt settlement saved our client base $3,962,724.99 in January. Additionally 692 people chose EDS as their debt settlement provider in January.

So we saved our clients almost $4 million. What did you do?

Waiting on your call.

1-800-258-4131

EDS
Management

[Reply to This Comment]

Steve Rhode Reply:
February 5th, 2010 at 11:38 am

Dear Still Anonymous EDS Management,

What truthful post have you submitted that I’ve deleted? I think I’ve been more than fair in approving your comments and letting you speak on the site. Probably more than any other site would have done.

If you don’t want to partake in this site then wouldn’t the first step be to stop posting comments and partaking?

I am speaking to you, I’m just doing it openly.

Steve

[Reply to This Comment]

Steve,

Want to be open and honest call 1-800-258-4131.

Steve stop deleting our posts and get truthful. When we post settlement letters and results you delete them.

Who are you to be the judge and jury of EDS?

Still waiting on your call. 1-800-258-4131

Best,

EDS Management

PSS We are not going away so until you call be ready for us to be on top of this issue with false advertising and lead generation scheme.

[Reply to This Comment]

Steve Rhode Reply:
February 5th, 2010 at 4:28 pm

Dear Anonymous EDS Management,

Let the call thing go. I’ve already told you I’m not going to call and anything you want to say can be discussed publicly.

I am not the judge and jury of EDS, the public is. Here is how it works, if I have said something that is not correct, correct me with a businesslike response. People then read what I have said, what you have said and then make up their own mind. Individuals are the judge and jury of you, not me. And with your string of rants and threats I can’t imagine they are thinking very highly of you right now.

You accuse me of deleting your post settlement letters. Since visitors to the site are not able to post images, I can’t fathom how you would have posted a settlement letter to the site. And since visitors can’t post images there would be nothing for me to delete.

At this point I frankly don’t care if you go away or not, your continued silliness here in the comments only damages your own reputation and makes people like you less. As I said before, anonymous EDS Management person, you are your own worst enemy, not me.

I’m curious, in the article you keep commenting on, what are you claiming I said in the article that was not accurate?

In the article I quoted your own site and wrote my own observations of what it said. I also posted a snapshot of a page on your site. What are you specifically complaining about?

Steve

P.S. Notice how I use my real name, what’s yours?

[Reply to This Comment]

EDS Management Reply:
February 5th, 2010 at 4:34 pm

Steve,

We posted several times about successful settlements and we never stated we posted an image. Stop twisting our words.

Steve as the President Of Myvesta do you really have time to be insulting and slandering every debt settlement company in America.

Call us to discuss no-one does business via an open forum.

Steve – Pick Up The Phone And Dial 1-800-258-4131

Why isn’t your phone number for your company on your website?

Sincerely,

EDS Management

[Reply to This Comment]

Steve Rhode Reply:
February 5th, 2010 at 4:42 pm

Dear Yet Still Anonymous EDS Management Person,

Feel free to post a settlement letter if that makes you feel better, but it has to be text. I have not seen any that you posted and thus have not deleted any.

“Call us to discuss no-one does business via an open forum.” I do.

Again, what did I say in my article about you that was not factual?

From this point out I’m not going to waste my time with you. Continued nasty and false posts will be deleted. Nobody needs to be a part of your hissy fit anymore.

Steve

Steve,

Yes or No do you sell leads generated from harmful advertising against debt settlement companies to Cambridge Credit Counseling.

Call us with the answer 1-800-258-4131.

Best,

EDS Management

[Reply to This Comment]

Steve Rhode Reply:
February 5th, 2010 at 4:08 pm

Nope, you and everyone can see my relationship with Cambridge in the site terms.

Steve

[Reply to This Comment]

WTF?! I can’t believe EDS still can’t get over the fact that Steve is intelligent (and professional) enough to have found out that EDS is run by idiotic scammers. As I said before EDS is way too defensive not to have something to hide. The fact that EDS can’t seem to get over this shows how rude, crude and socially unacceptable they are! I totally agree with everything Steve has stated in his recent responses to EDS. “Call us”, “we’re still waiting for your call”, “we keep calling you, but you don’t call us back”. EDS hasn’t got the brains to get the hint! DUH! 2nd grade playground bullies! EDS sounds so unprofessional, rude and inmature, I can’t imagine anyone being naïve enough to give them one frickin’ dime! Now that I’ve spoke my piece, I’d like to ask a question: where is the proof of everything EDS is accusing Steve of? Even if the accusations were true, WHO CARES? Steve is not taking anyone’s money like EDS is.I’m telling you now, if I were Steve Rhode, I’d be RUNNING to an attorney to file a lawsuit for slander against EDS! What part of “get over it” don’t you understand?!?

[Reply to This Comment]

Steve Rhode Reply:
February 5th, 2010 at 11:01 pm

Nona,

Thank you for your comment and support. It means a lot to me.

Steve

[Reply to This Comment]

Steve-I couldn’t agree with you more on not complying with this anynomous EDS Management persons demand for you to call them. This company is just so totally amazingly unprofessional in how they responded to you since my intial question to you about their website. This is not how I would expect a reputable debt settlement company with so many customers and such a big client base and nothing to supposably hide to respond to alleged inaccuracies in your inital article and will not give you a answer on what was inaccurate no matter how many times you have requested them to do so- so that we -your readers can read it. They said they saved their clients almost $4 million, and asked what you do. I’d like to make on comment on that. I looked to Steve for advice back in October and have been a faithful reader since. What Steve does- gives people with similar experiences like mine a place to share their experiences with debt,(including readers sharing experiences-good or bad with debt settlement and debt management companies to to other readers who may be considering the same route), a place for people to get frank advice about their options when they are facing overwhelming debt and aren’t sure which is the best way to turn, articles that pertain to the crackdown on the debt settlement and debt management industry because many have scammed innocent people out of money they couldn’t afford to lose and still offered them no protection from lawsuits from their creditors. The mystery EDS Management person stated that their approach to debt settlement has saved their client base $3,962,724.99 in January and that they had 692 people sign up with them for services in January. Why would a company with such solid business and had nothing to hide even waste their time trying to make you out as a phony-or as you said- give a more dignified rebuttal simply correcting you on the alleged inaccuracies of your initial article and leave it at that. And to still be hung up on this 4 months later? You really have done your company no justice. Please let all the readers know what information was inaccurate on Steve’s article on your website and then move on. Margo

[Reply to This Comment]

Steve Rhode Reply:
February 5th, 2010 at 11:06 pm

Margo,

Thank you for taking the time to comment on this mess. It’s very odd in a train wreck sort of way, isn’t it?

Big hug.

Steve

[Reply to This Comment]