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Author Archives: Consumer

Consumer
This is information that was submitted by a third party and not generated by GetOutOfDebt.org or Steve Rhode.

Legal Help Group Advisors – Consumer Complaint – August 19, 2014

customer service feedback

Consumer Statement: Received a postcard int the mail from Legal Group Help Advisors and we too paid a fee to a legal trust for help with a modification for our mortgage. From the initial call I made they would call almost daily to get information documents, etc. This all began in February of 2014 and since receiving the money they ... Read More »

    Legal Help Group – Consumer Complaint – August 19, 2014

    customer service feedback

    Consumer Statement: We were pretty excited when we first talked to Sabrina about a Home Mod. They could help us, this was in Aug 2013. They wanted $3900.00 to help us we told them we did not have the money but were up to date on our current morg. They encouraged us to miss three payments then we could afford ... Read More »

      AFS / Account Financial Solutions – Consumer Complaint – August 13, 2014

      customer service feedback

      Consumer Statement: I was called on my job from AFS (Account Financial Solutions) about a past due payday loan from SGQ in 2011. I am uncertain of who SGQ. I asked them to provide me with documentation or proof of loan. They told me that we emailed and sent mail to former address, so we will not provide any further ... Read More »

        National Student Loan Assistance Center – Consumer Complaint – August 11, 2014

        customer service feedback

        Consumer Statement: I called this company to help with my student loans. I was interested in a forbearance. They told me of other programs that I was eligible for. They asked for my PIN. I was told by them that they are the the student loan department and that they have power to consolidate my student loans. I was told ... Read More »

          Legal Help Group Advisors – Consumer Complaint – August 11, 2014

          customer service feedback

          Consumer Statement: We received a mailing and contacted Legal Help Group Advisors to obtain a rate modification to our existing mortgage. This request initially generated a lot of calls and correspondence. Once we engaged and a check in the amount $2,995.00 was sent, emails and calls stopped. The start date was 4/14/2013. Several attempts to contact them resulted in dead ... Read More »

            AFS Legal Services – Consumer Complaint – August 6, 2014

            customer service feedback

            Consumer Statement: I received a call from Ms. Olivia Bennett stating that she had a warrant for a return check for ACE Payday loan taken out in 2010. She went on to say that I needed to pay $690 or a warrant would be sent to the local jurisdiction. She acted concern and stated that the company had been trying ... Read More »

              Student Loan Resolve – Consumer Complaint – August 5, 2014

              customer service feedback

              Consumer Statement: was contacted by a company called Student Loan Resolve & paid approximately $500.00 initial fee & now have about $45.00 per month automatically withdrawn from my checking account. A phone number I have is 888-846-4162 for Jason. Please tell me what to do as I am now being contacted by Sallie Mae to begin repayment of my loans ... Read More »

                1st United Consultants – Consumer Complaint – July 30, 2014

                customer service feedback

                Consumer Statement: In July 2012, I contacted 1st United Consultants to help me consolidate my debt. I spoke with Oryan Bitton in the client Care Department on several times as I attempted to establish an account and pay the fees required to get the process moving along. They required a copy of a voided check, most recent statement from all ... Read More »

                  AFS Legal Services / Asset Filing Services – Consumer Complaint – July 30, 2014

                  customer service feedback

                  Consumer Statement: CALLED MY PERSONAL LINE AT WORK THREATENING TO SUE ME.AND INSTRUCTED ME TO CALL BACK BECASUE IT WAS AN URGENT MATTER. I CALLED BACK ASKED THEM WHAT WAS THIS REGARDING, SHE SAID FRADUALENT FINACIAL CHARGES WITH MY CHASE ACCOUNT WITH SOME COMPANY NAME EVERGREEN FINANCIAL WHICH I NEVER EVEN HEARD OF. I REQUESTED DOCUMENTATION FOR THIS MATTER SHE ... Read More »

                    National Student Servicing – Consumer Complaint – July 29, 2014

                    customer service feedback

                    Consumer Statement: About 2 weeks ago, I opened my email and found information regarding how I could reduce my student loan debt. I called the toll free number and was put in touch with National Student Servicing in Irvine California. I talked to a person by the name of Cory Perry. He stated to me that the government would buy ... Read More »

                      Green Student – Consumer Complaint – July 29, 2014

                      customer service feedback

                      Consumer Statement: I contacted Green Student Loans last summer to help me lower my payments for my kids college loans of 150,000. They promised they would get me on income contingent program, which also qualifies me for public service forgiveness as i work for the government. They charged me 895.00 and 39/mo since July 2013. When I checked nelnet this ... Read More »

                        National Student Loan Assistance Center – Consumer Review – July 25, 2014

                        Feedback

                        Company Name: National Student Loan Assistance Center Describe the Service You Received: This service was 699.00 broken up in 6 month installments. They promised you that you woud get a low monthly payment. I am about to pay my student loans and they are 382.00 a month. The only thing this company did was fill out the paperwork for me ... Read More »

                          Kirkland Green – Consumer Complaint – July 23, 2014

                          customer service feedback

                          Consumer Statement: I have been a client of Kirkland Green of Nevada since 4/30/2009 they settled two debts for me last of which was in 2010. I can’t get in contact with them anymore and they still have my money. I got an email about new website update from Global Client Solutions the company that actually has the money Kirkland ... Read More »

                            USA Doc Prep – Consumer Complaint – July 23, 2014

                            customer service feedback

                            Consumer Statement: On 7-19-2014 s Saturday I found a website on Facebook advertisement to get rid of Your School Loan I clicked on the link WWW.USADOCPREP.COM and called the phone number 1-954-870-4060 The Company’s name is USA DOC PREP 5233 Coconut Creek Parkway Margate, FL 33063. INFO@USADOCPREP.COM. The person I spoke to was name Kevin. He explained to me in ... Read More »

                              The Cornerstone Legal Group – Consumer Complaint – July 23, 2014

                              customer service feedback

                              Consumer Statement: They totally misrepresented themselves, and how they would help us. Consumer Action Taken: I am trying to leave the program, but they won’t let me, nor give me a refund. Date This Problem Happened: May 7, 2014 State You Live in: Missouri Race/Ethnicity: White Age Range: 36-50 Total Amount of Fee Paid: $404 Company Name: Fast Track Debt ... Read More »

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