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Author Archives: Consumer

Consumer
This is information that was submitted by a third party and not generated by GetOutOfDebt.org or Steve Rhode.

New Horizon Credit Counseling – Consumer Complaint – March 12, 2014

customer service feedback

Consumer Statement: Five years ago my husband and myself found ourselves in a great deal of debt. We contacted New Horizons and were set up with a monthly payment of $562.00. We made the first payment in August of 2010 and were still receiving collection calls. I contacted New Horizon regarding this situation and they stated the first months payment ... Read More »

National Student Loan Assistance Center – Consumer Review – March 10, 2014

Feedback

Company Name: National Student Loan Assistance Center Describe the Service You Received: This company, National Student Loan Assistance Center, offered me help wth my student loans saying they could get my payments reduced to 10.00 a month, however after talking with Nelnet rep in person, I find out that with out a court ordered POA there is nothing NSLAC can ... Read More »

Mizner Grande Law – Consumer Complaint – March 6, 2014

customer service feedback

Consumer Statement: I received a letter from Mizner Grande Law Firm in Boca Raton and the letter said I needed to call them urgently about a Legal matter. When I did they said their research brought up my mortgage as one that fell into an amazing case and they wanted to sue my bank. They said they never have lost ... Read More »

Credit Advocates Debt Resolution Firm – Consumer Complaint –

customer service feedback

Consumer Statement: Credit Advocates Law Firm took around $2,000.00 from my checking account over a period of 6 months, and were supposed to be helping me, but they have taken all the money in “fees” to themselves and never sent even one notice nor contacted any of the companies that I owed money to , that were listed to be ... Read More »

DirectBuy / Beta Finance – Consumer Complaint – February 21, 2014

customer service feedback

Consumer Statement: I was pressure into getting DirectBuy account and never used it. I paid up to a point and called to cancel the account. They cancel the account when I never used any services. Now I find that it is now on my credit report and Beta Finance never call me about anything. Transunion went I called said it ... Read More »

Sallie Mae – Consumer Complaint – February 20, 2014

customer service feedback

Consumer Statement: I had Federal student loans and private student loans through Sallie Mae. My federal student loans were all fully discharged due to total and permanent disability but not my private student loans. Sallie Mae allows borrowers to view their loan accounts online UNLESS they’ve had a loan discharged. Then, according to the way their legal department has set ... Read More »

National Student Loan Assistance Center – Consumer Complaint – February 14, 2014

customer service feedback

Consumer Statement: I was called by this company to help with my student loans. I was interested in a forbearance. They told me of other programs that I was eligible for. They asked for my PIN. I was told by them that they are the the student loan department and that they have power to consolidate my student loans. I ... Read More »

Defense Lawyers – Consumer Complaint – February 11, 2014

customer service feedback

Important Update The consumer wrote in with an update to this complaint. A big hat tip to Defense Lawyers for taking care of this. This is the kind of positive customer service consumer deserve from their debt relief company. “Thank you for posting my complaint. Defense Lawyers PA quickly contacted me after the posting, and reimbursed the Escrow money owed ... Read More »

MB Consulting Unlimited – Consumer Complaint – January 29, 2014

customer service feedback

See response from Michael Biancone to this consumer complaint submitted on May 14, 2014, at bottom. Consumer Statement: I connected with Doug Johnson (Debt Relief Advocate) operating out of Brentwood, TN to discuss his strategy for getting control of private student loans. Doug connected me with Michael Biancone (MB Consulting Unlimited) operating out of Surfside Beach, SC. After multiple conference ... Read More »

Cash Awards Notice – Consumer Complaint – January 21, 2014

customer service feedback

Consumer Statement: Cash AwardsNotice ( these ppl called me from Las Vegas 2 yrs ago) same scam… “Won $830,000 certified check and a Mercedes benz to be shipped from Alabama ( 2 yrs ago it was California). They still had my own debit card # ( Its a closed card anyway 3 cards ago. I later closed the account since ... Read More »

Express Debt – Consumer Complaint – January 21, 2014

customer service feedback

Consumer Statement: express debt took me for 21000 thousand dollars of debt but I [paid them 12000 dollars and now am being garnished twice for the total amount. Consumer Action Taken: Dealt with them on the phone and was lied to , also now after paying the first 9200 in cash to the attorneys got another garnishement for 11200. was ... Read More »

Merrywood Loans – Consumer Complaint – January 21, 2014

customer service feedback

Consumer Statement: Merrywood loans aka merrywood Capitial aka Orchard loans Removed 69.00 from my account promised a refund in 7 days then 10 days the 30 days now still waiting 21/1/2014 the company even blocking emails and even the phone done given fake refund dates fake answer even contacted financial ombudsman Oft and trading standards. spent all christmas and new ... Read More »

AP Student Loan Relief – Consumer Complaint – January 20, 2013

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Consumer Statement: I heard a radio advertisement for a company that could consolidate all my loans. When I called, what struck me so strange is all the personal information questions they were asking me.. Also, that I had to sign a document titled “Limited power of attorney”!! I hate to admit this, but the lady was being overly nice and ... Read More »

Clear Student Debt – Consumer Complaint – January 16, 2013

customer service feedback

Consumer Statement: On Facebook a link in your feed comes up called clearstudentdebt.com. You put your phone number in and they call you, trying to get your information. THey ask for all your information. Pin and everything. I did not give it to them but gave them my ssn. Phone number they call u from is 949-629-4102 Consumer Action Taken: ... Read More »

Green Student – Consumer Complaint – January 16, 2014

customer service feedback

Consumer Statement: Green student loan called and assured me they could help me with my loans. I googled them and it just didn’t add up. gave up soc,financial aid pin please help. Consumer Action Taken: I called them back they swore to me that they were a real company had been open for 2 yrs. Mary Taylor GreenStudent (561) 450-9151/561-3360043 ... Read More »

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