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SLS Managers

SLS Managers – NSP Processing – Consumer Complaint – March 21, 2016

customer service feedback

Consumer Statement: My complaint is regarding Student Loan Services Managers (SLS) and National Secure Processing (NSP). The company claims to help students consolidate their loans and achieve lower monthly payments. They are part of the same company, SLS is the account management side; NSP manages the payments. I signed up with the company early January 2015. After graduating in June ... Read More »

SLS Managers – Consumer Complaint – February 27, 2015

customer service feedback

Consumer Statement: I was told by Kris, that she could lower my monthly student loan payments and I would have to pay a one time start up fee of 400.00 and she could get my student loans payment down to $200.00 per month. When it was time to file taxes, I discovered that the monthly $200.00 that I was paying ... Read More »

SLS Managers – Consumer Complaint – October 14, 2014

customer service feedback

Consumer Statement: Jason told me he could help me with my student loans. He said that I qualified for the Student Forgiveness Program. I told him I had to talked to someone before they said didn’t qualify because I didn’t work for a non profit organization and plus I’m still in school. He said that he could do it, that ... Read More »

Student Loan Service Managers – Consumer Complaint – July 18, 2014

customer service feedback

Consumer Statement: I have $23,000 of student loan debt from my last year in undergrad and two semesters of graduate school. My loans are managed by NelNet and are currently in forbearance until I begin school again in the fall. In the spring of this year, I started being contacted by various Loan Relief programs (I put in some contact ... Read More »

SLS Managers – Consumer Complaint – July 2, 2014

customer service feedback

Consumer Statement: “Jeff” told me he could get my payments reduced and a substantial amount of my student loans forgiven because I work for a non-profit organization providing needed services in an underserved area. He said he could do this at no cost. He sent me an email from NSProcessing via DocuSign. I wanted to read the documents before I ... Read More »

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