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Tag Archives: 281-647-4156

Universal Fidelity / Hollywood Video – Consumer Complaint – April 5, 2013

customer service feedback

Consumer Statement: I also like many others have received a confidental message from universal fidelity,LP that I owe $7.98 for movies they say I rented from Hollywood Video in 4/18/2010. I have always returned my movies on time. I find this so odd that it is now 2013 and I am just now being notified. Friends have told me when ... Read More »

Universal Fidelity – Consumer Complaint – February 12, 2013

customer service feedback

Consumer Statement: I received a letter from Universal Fidelity LP, a collection agency supposedly hired by the legal successor of Hollywood Video. It states that I owe $9.58 from a rental on 4/28/09. I was immediately suspicious of the letter and went on line. At least two other people have complained to you about this company and one of the ... Read More »

Universal Fidelity – Consumer Complaint – November 19, 2012

justball-144x125

Consumer Statement: I was sent a letter on 11/16/2012 by Universal Fidelity, LP claiming that my wife owes them $9.58 for a movie we rented on 05/10/2009. Are these guys serious with this claim? I went to the website but it asks you to validate a bunch of details. Consumer Action Taken: You have no means to resolve unless you ... Read More »

Universal Fidelity – Consumer Complaint – November 6, 2012

justball-144x125

Consumer Statement: I received a confidential message from Universal Fidelity, LP today, 11/5/12. The notice says they are the legal successor of Hollywood video claiming I rented a movie on 5/12/09 and they are trying to collect for an unpaid balance of $26.32! I rented movies from them previous to their going under. I always paid and returned my rentals. ... Read More »

Universal Fidelity – Consumer Complaint – 4-12-2012

justball-144x125

Date This Problem Happened: April 12, 2012 State You Live in: North Carolina Race/Ethnicity: Black or African American Age Range: 21-35 Total Amount of Fee Paid: Company Name: Universal Fidelity Company Address: P.O. Box 219785 Houston, Texas 77218-9758 Company Telephone Number: 281-647-4156 Website of Company: payuflp.com Consumer Statement: A letter was mailed stating that 4 videos were not received by ... Read More »

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