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FCC Questions Verizon $350 ETFs For Smartphones
The Federal Communications Commission has a few questions for Verizon Wireless about their decision to double the early termination fees for contracts that include smartphones and other “advanced devices.” The questions came in the form of a letter to Verizon’s vice president. The company has two weeks to respond to the questions, and we eagerly await their reply. Here are selections from a few of the FCC’s questions about the sudden ETF doubling: What information about the higher ETF does Verizon Wireless provide to prospective customers, and when? How do consumers know whether the increased ETF applies to the device and service plan they would like to purchase? Please provide a description of whether or how a customer seeking to sign up for Verizon Wireless service by first selecting a device or service plan on the Verizon Wireless website would be able to find out about the levels and terms and conditions of the ETF, other than by calling up the formal Customer Agreement accessible in small type at the bottom of the web page
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