Question:
Dear Steve,
What do you think about a company called Precision Documents, they are supposed to validate a collection debt. Am I wasting money by using them to settle a private student loan, that went from the college to Sallie Mae then to a debt collector?
Am I wasting my time and money with Precision Documents, who promises me that the debt collector won’t be able to validate this private student loan
Sandra
Answer:
Dear Sandra,
I believe the company you are referring to is this one, and it is reported that Precision Documents is located at 2033 San Elijo Ave #141, Cardiff, CA 92007. That address appears to be a mailbox drop for the Postal Annex. – Source
Using a virtual address instead of a physical office location may make sense and is not alone an indication of concern but I’m left wondering if the company has 45 employees as the BBB states, where are they working? – Source
The company currently has a B rating with the BBB and a reported 21 closed complaints.
There is one company registered to do business in California as Precision Documents, Inc. but it is unclear if it is the same company that lists Cynthia Walsh as president. The BBB says Mark Harper is the president of the Precision Documents you seem to have mentioned.
These brief looks at the company are something you can do yourself. Just follow my free guides below.
- The Ultimate Consumer Guide to Checking Out a Debt Relief Company Before You Sign On the Line
- How to Check Out a Business or Company to Avoid Getting Scammed or Ripped Off
What makes this more interesting is it appears the domain precisiondocs.org is actually registered to a company named EC Lending, LLC at 4241 Jutland Drive, Suite 304, San Diego, CA. The registration person is also associated with the following domain names according to DomainTools.com. It lists a contact email address for SGI Marketing.
Priority Documents is a name that is familiar from these past posts. And I answered a reader question about that company that was similar to what you are asking. It might be worth reviewing. See Priority Doc Prep Says They Can Eliminate My Student Loan Debt.
At this point I would encourage you to feel free to contact the company to ask any question you might have about the service they are offering you. I always encourage consumers to ask questions if they have any concerns.
Precision Documents says they are a “document preparation and notary company” and list services like divorce, green card, application for citizenship, and account validation as part of their services.
I think at this point you need to get a better idea of what type of person or company you are trying to hire. If you know the strategy that is best for your situation and are hiring someone to just fill out some documents for you and/or notarize them then any document preparation company should be able to assist you.
However, if you are expecting to speak with a student loan expert who can provide you with a comprehensive consultation about what options and solutions might be available for you, then that would be someone else.
If you don’t think you owe the student loans in question, for maximum legal protection and specific legal advice I would suggest you meet with an attorney who is licensed in your state. Only an attorney can provide you with that type of advice.
While validating a debt can be appropriate in some situations, it’s not a magic wand. It makes a big difference if this is a federal or private student loan. When it comes to validating federal student loans that is a nearly instantaneous process. When it comes to problematic private student loans there are a whole raft of other issues to deal with. For example, is the debt now outside the statute of limitations, are the loans able to be discharged in bankruptcy, is there a chance the underlying documentation has been lost in the shuffle between multiple private lenders?
So while I wish I could give you a definitive answer to your question, I can’t. Instead I can guide you to consider more issues, ask questions of the company, and come up with your own best decision.
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